SUMMARY:

Microsoft CRM and Scribe Architect specializing in data migrations in and out of the Microsoft CRM System any version. Reverse engineering of any system to integrate with any version Microsoft CRM. Experience with versions 4.0 through CRM Dynamics 365, other titles include Subject Matter Expert, Data Migration specialist, CRM Administrator, and CRM DBA. Specializing in CRM Implementations, Enhancements, CRM upgrades, by using multiple development tools Scribe Insight, Microsoft SQL to achieve success. Advanced migration process building business specific data migrations by entity from MS CRM 4.0 to CRM 365, able to produce validation for compliance. Expert level experience in managing teams, advanced vendor management by troubleshooting. Advanced Microsoft Server knowledge along with SQL 2016 and earlier SQL versions. As far as Security and best practices, follow Advanced Security knowledge of Active Directory Authentication and Azure. With more than 25 years of experience in IT field in IT Management, Laboratory Systems, and Validation. Leadership in developing and implementing cost effective innovative technology solutions to meet the business needs. This goal is achieved by clearly defining requirements, deliverables and executing SLA’s. Proficient in all aspects of software development, and system architecture, including designing and implementing large, scalable, distributed systems though experience with SDLC as they apply to Validated and Audited systems. Extensive use of TFS for project management using the waterfall method, agile, scrum is basis of all activities.

TECHNICAL SKILLS:

CRM: Microsoft CRM 4.0 through 365, CRM Dynamics 365, Microsoft GP, SalesLogix, SAP CRM, ERWIN Data Modeling, Citrix, BI, Knowledge Sync, Scribe Architect, Microsoft SQL 2008 R2 through MS SQL 2012, Microsoft Project, SharePoint, J2EE, NET 2.0 through 4.0 C#, Remedy Cube, Advanced Excel, Advanced Access development. Third Party is Pardot and Click Dimensions.

C#, VB.NET, XML, AJAX, SOAP, Java Script, Visual Studio, VB6, HTML, ASP, ASPX, C, DHTML, CGI, Pearl, PHP, MSSQL, OSQL, Java 2 (1.2 - 5.0), All Windows scripting languages, SOAP, Toad, Microsoft SQL, TSQL

Security: Advanced AD, Advanced DNS Certification for Servers, local and network

Operating Systems: Windows Server /2008/ R2/2012/ 2014 Azure S Windows 7, Windows 8, Windows 10

PROFESSIONAL EXPERIENCE:

Confidential

Microsoft CRM and Data Architect

Responsibilities:

CRM and Data Architect using Microsoft CRM 4.0 through CRM Dynamics 365, managed CRM Data migrations, implementations, and enhancements, to fulfill business requirements. Data Integrations both Pre-Built third party or Customized, for any data related solution.

Expert in Scribe Insight data Migrations, data management, scripting and of processes relating to data and CRM.

Confidential

CRM Administrator also CRM Architect

Responsibilities:

Reverse engineering and data migration from current CRM 4.0 system to CRM 365. Involving SQL and Scribe scripts to meet the required data migration process. The move to 365 has been a challenge but reworking current customizations into the built in sales order processing functionality.

RSM

CRM Administrator also CRM Architect

Responsibilities:

Primary responsibility is to create needed documentation for all aspects of the CRM application, Scribe, System and Database Maintenance Plans, and CRM asynchronous process procedures are specific to this client. Worked managing Scribe integration issues and managed production root cause analysis. Trained team in asynchronous data processing, and troubleshooting. Creation of both SQL and XML Fetch test Queries for the CRM application, as a maintenance procedure reviewing data structure, table maintenance including error logs for workflows and CRM plugins.

Clearesult

Scribe and Data Migration Specialist

Responsibilities:

Scribe data migration expert role supporting the CSG Group to migrate data into the Catalyst CRM system. Responsible for creation of staging area for all data that is to be used for the data import, Salesforce, Oracle, and Excel Spreadsheets were used to import the data into a SQL database where the data was formatted with the templates and Catalyst Import mapping and DTS packages that was developed. Multiple import scripts using scribe were developed for this successful project. Held advanced training classes for the CSG team along with one on one support for the import project. Responsibilities also included advanced Scribe troubleshooting and Vendor management of advanced error issues. Current project includes heading a project to standardize synchronize data from the production instance to other Development, Test, and QA environments.

Confidential, Harrisburg PA

Microsoft CRM Subject Matter Expert

Responsibilities:

Advanced CRM Architecture, Advanced Engineering, Data Modeling, New .NET Framework Due to security cannot divulge details of this project.

Confidential

Charlotte NC

Technical Business Consultant

Responsibilities:

Was responsible for all modifying and creation of Scribe packages associated with the CPL upgrade. Worked in SQL many environments, Creation of new Databases to house the needed import logic, writing detailed SQL Queries created Scribe imports based on this new database.

Other tasks included starting Scribe Console, working with a Lead system teaching and support, and debugging other scribe developer scripts.

Confidential, Harrisburg PA

Microsoft CRM Subject Matter Expert

Responsibilities:

Building and stabilizing Solutions for multiple CRM environments for QA, Stagining and protected OU. Populate multiple XRM environments for development and QA.

Data Migration Assess current System and come up with a plan to migrate data

Reviewed official documentation and submitted comments relating to CRM Entity addition and business process change.

Build multiple Scribe Systems, XRM Systems, implement test procedures, training of QA and other related entities validation methods.