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Senior Database Engineer Resume

Eagan, MinnesotA

OBJECTIVE:

A responsible position as a systems professional with a progressive company offering challenge, upward mobility, and educational opportunities.

SUMMARY:

Systems professional skilled in Oracle, Microsoft Windows servers, as well as telecommunications, hardware installations, software support, system management, customer service, and pre - sales customer presentations, Data Guard, RAC, Confidential, Streams.

EMPLOYMENT PROFILE:

Confidential, Eagan, Minnesota

Senior Database Engineer

Responsibilities:

  • Worked in a Design and Engineering role to roll out changes to Confidential ’s flagship product ( Confidential ) following a rigorous change management process.
  • This involved working with developers from the various Business Units.
  • Worked with architects and developers from new business units to aid in new product development
  • Developed migration process for tech refresh projects that cut the setup time from 2 weeks down to 10 minutes.
  • Worked with Architects to develop new solutions for the businesses and stand these new products up.
  • Staged change tickets for support staff to execute in RAC, Data Guard, Streams, and Confidential environments.
  • Create SR’s with Oracle to identify patches and then apply said patches throughout the database stack (pre-production, production).
  • Worked on proof of concept projects with development in regards to Confidential projects.
  • Acted as a secondary SME for Confidential in the department

Confidential, Bloomington, Minnesota

Tech Support Engineer

Responsibilities:

  • Field installation and support of Linux based Web Content Cache Servers
  • Provided technical support for a variety of web based learning software products using Paradox and MS SQL
  • Documented product technical issues in defect tracking database
  • Provided desktop support to clients in a variety of network environments

Confidential, Minneapolis, Minnesota

Senior Systems Engineer

Responsibilities:

  • Installed and supported software applications along with the associated hardware for ID Cards, Access Control, Alarms, Copiers, Vending machines, Laundry, Printing, Debit/Credit accounts, Point of Sale, and 3rd Party interfaces in the college and university environment based on Oracle, Windows platforms.
  • Created custom software using SQL scripts as well as creating Oracle procedures and triggers with the customers to deliver solutions that were tailored for their business practices.
  • Instructed electricians on wiring of various hardware devices for Access Control and Alarms.
  • Consulted with University IT staffs in implementation of software, hardware, and network equipment on campus wide or State wide networks.
  • Installed and supported Unix based servers running Oracle within the hospital environment
  • Installed and supported DEC systems in the college campus, library, and prison environment
  • Provided pre-sale support to sales force to include product demonstrations and presentations
  • Provided written responses to Request for Proposals
  • Developed training documents, training programs, and written procedures for a variety of tasks to be performed by other engineers and project managers.

Confidential, Minneapolis, Minnesota and Chicago, Illinois

Senior System Support Rep

Responsibilities:

  • Customer Service Support hardware/software systems requirements for Multiple Listing Services in North America
  • Collect system specifications from new clients
  • Provided technical support to sales force at meetings and demonstrations with customers
  • Software Support Installation of software for Multiple Listing Services to contractual specifications
  • Provide written estimates for program changes
  • Support billing systems to include interfaces with third party vendors
  • Upgrade existing software
  • Wrote database conversion routines in Confidential and PL/1
  • Installed and supported 2 node VAX cluster which handled over 35,000 users a day
  • Evaluated and implemented tools from third party vendors for performance monitoring
  • Installed and maintained a five node PDP 11/84 Confidential system spread over three cities
  • Capacity planning for future growth on systems for customers
  • Project management included tracking problems with an account, ensuring timely and accurate delivery of a product, as well as coordinating with other departments and vendors
  • Telecommunications Coordinate installation of telephone lines as well as analog and digital circuits

Confidential, Fort Bragg, North Carolina

Sergeant/Computer Programmer

Responsibilities:

  • Designed programs with the users to automatically maintain office records
  • Converted a 9000 line BASIC program into Confidential for high frequency radios
  • Developed Confidential projects to route and track circuits for multi-channel radios

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