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It Systems & Data Analyst Resume

Rockville, MD

TECHNICAL SKILLS:

Programming: Python, R, mySQL, JavaScript

Technologies and frameworks: Hadoop, Apache Spark, AWS

Tools: and packages Microsoft Office, Microsoft Visio, Microsoft Power Point, Microsoft Project, Microsoft Dynamics CRM

Others: Git control system, Socrata, Kumu

PROFESSIONAL EXPERIENCE

IT Systems & Data Analyst

Confidential, Rockville, MD

Responsibilities:

  • Managed company’s operations;
  • Worked with stakeholders and clients to analyze business problems and formulate requirements;
  • Performed acceptance testing for company’s Software Products (web - enabled database and web-application for legal marketing specialists);
  • Managed projects: coordinated work of data team (2-4 people), contacted clients and provided product support;
  • Data handling during integration. Ingestion of clients data into software database including data cleaning and normalization.
  • Wrote scripts in Python and created Macros for Excel;
  • Written Documentation and Knowledgebase articles.

Sales Operations Manager

Confidential

Responsibilities:

  • Performed sales analytics using data from various sources ( corporate CRM system, excel-data for previous years).
  • Also generated highly confidential reports for the management of the company (sales, revenue, sales representatives work, solutions and equipment sold, sales forecasting);
  • Drafted optimization processes within the company to support corporate functions, coordinated introduction of new regulations and procedures with heads of departments;
  • Identified opportunities to improve business processes and corporate systems;
  • High-level monitoring of procurement and project team work for strategically important contracts;
  • Administered corporate CRM system: created new forms, reports and roles within the system;
  • Built and maintained strong and effective relationships with suppliers. I managed to get ‘protection’ for many of our deals, increased sales revenue and managers motivation in projects with IBM, Cisco, etc.;
  • Organized, updated, and maintained information about office policies and regulations on the corporate portal.

Project Administrator

Confidential

Responsibilities:

  • Control of checkpoints of projects and weekly work status check;
  • Sales reports and forecasting in Master Data Management (MDM) area;
  • Making up technical documentation, presentations for potential customers and commercial offers;
  • Organization and support of project knowledge database in MDM field.

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