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Manager Resume

Cincinnati, OhiO

CORE SKILLS INCLUDE:

  • Database Administration Management SQL/Cloud
  • Disaster Recovery Lead DBA Technical Documentation

TECHNICAL EXPERIENCE:

Confidential, Cincinnati, Ohio

Manager

Responsibilities:

  • Lead Team of SQL DBA’s located in the US and India.
  • Manage migration of SQL 2008 databases to SQL 2017 in Azure.
  • Provide guidance to team and other business entities for database related issues/requirements.
  • Migrate SQL databases and configure Availability groups in Azure environments.

Confidential, Cincinnati, Ohio

Lead Database Administrator

Responsibilities:

  • Lead DBA for SQL Servers in high volume banking environment. Supported SQL versions 2008, 2008 R2, 2012, 2014, and 2016. Installed and maintained SQL servers.
  • Investigated server performance issues. Identified and investigated locks/blocks. Provided query improvement recommendations involving physical servers and VM’s.
  • Professionally interacted with a wide base of personnel throughout project life cycles, including management, application managers, and vendors.
  • Installed Applications on Servers, reviewed Application installation and administration documentation to determine configuration requirements.

Confidential, Cincinnati, Ohio

Lead Database Administrator

Responsibilities:

  • Lead a team of DBA’s located in the US and Bangalore, India supporting Confidential ’s SQL Servers in their Aviation division.
  • Supported SQL versions 2000, 2008, 2008 R2, and 2012.
  • Installed and maintained SQL clusters. Performed configuration of SSRS and availability groups.
  • Provided SQL best practices to application teams and solutions architects located throughout the world.
  • Composed technical documentation. Performed initial setup and ongoing management of monitoring system.
  • Other technologies exposed to: Oracle, MySQL, Cassandra, Ingres, AWS, Azure.

Confidential, Cincinnati, Ohio

Database Administrator

Responsibilities:

  • Performed database administration for a brief Contract. Supported SQL 2008 - 2012, and Oracle databases that were utilized by applications, including as EPIC, and Lawson.
  • Configured and managed 3rd party backups and monitoring systems (Net backup and Spotlight).
  • Developed SSIS package for provisioning of active directory accounts. Integrated Powershell and AD into the package. Installed and configured instances of SQL 2012.

Confidential, Covington, Kentucky

Database Administrator

Responsibilities:

  • Provided database support in a 24/7 environment for hundreds of clients and their servers. Supported the following version of SQL: 2000, 2005, 2008, 2008R2, 2012, and 2014.
  • Lead dba role- Provided dedicated support for a customer’s production and development servers. Reviewed and executed scripts, restored databases, SSIS package migration, SSRS administration and report deployment, configured log shipping and database security. Reviewed their servers and provided recommendations for performance tuning, job support/creation, and overall maintenance of their SQL instances.

Confidential, KY

Customer Technical Support Representative

Responsibilities:

  • Provided top Tier helpdesk support for end-users of education related software.
  • Supported users of PC’s, MAC’s, IPAD’s and e-book readers.
  • Trained instructors on how to maximize the functionality of supported products.

Confidential, Jacksonville, FL

Technical Support Representative

Responsibilities:

  • Supported telecommunications systems; including troubleshooting issues with connectivity, hardware, software.
  • Received team award for highest metrics for our location; Employee of the Month (September 2000).
  • Received “Customer Obsession Award” for excellent customer service (September 2001).

Confidential, Jacksonville, FL

Desktop Support/ Appeals Committee Representative

Responsibilities:

  • Performed desktop support, auditing of IT equipment, formatted PC’s, setup and relocation of workstations.
  • Troubleshot hardware and software issues; Performed user acceptance testing (software).
  • Access database creation and maintenance.

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