IT ANALYST Resume

PROFESSIONAL SUMMARY:

2+ year of IT experience in critical application design and development with Supply Chain Management.
Well experienced in Manhattan Associates Supply chain product Warehouse Management Open Systems (WMOS) initially referred to as PKMS in both functionality and technical roles.
Hands on experience on Manhattan WMOS Classic (2004) and Platform (2011) versions.
Good knowledge in all the standard WMS features, including inbound operations, inventory management and outbound operations.
Experience in Inbound operations like dock door scheduling, Pre - receiving, Receiving, Put away and inbound ASNs.
Experience in Outbound operations waving, picking, packing, manifesting.
Experience in Inventory Management and host systems, Pick to light, Voice picking.
Experience on WM interfaces like Supply Chain Intelligence (SCI), EIS and Execution Dashboard.
Proficient in analyzing Business, Functional, Software Requirement Documents and Use Cases.
Excellent database knowledge using SQL with strong data validations and writing complex SQL queries.
Excellent capability to explore, learn and understand new business domains and technologies.
Able to manage the service delivery process and played a role of configuration manager in team.
Good team player, hardworking, enthusiastic and high adaptability to changes in technology. Received excellent feedback from clients and business counterparts.
Experience with both functional and technical aspects of project design and implementation in Warehouse Management System.
Design and development of tables, stored procedures, functions and views in the SQL Server 2008.
Issue fixing and implemented the new enhancements based on the client requirements.
Troubleshooting server status issues.
Excellent capability to explore, learn and understand new business domains and technologies.
Responsible for producing high quality deliverables and showing high productivity consistently.
Good team player, hardworking, enthusiastic and high adaptability to changes in technology.
Received excellent feedback from clients and business counterparts.

TECHNICAL SKILLS:

SQL server
Data Warehouse
EIS
IBM COGNOS
Execution Dashboard

PROFESSIONAL EXPERIENCE:

Confidential

IT ANALYST

Environment: SQL Server 2008, UNIX, IBM Cognos SCI, Execution Dashboard

Responsibilities:

Interacting with client and doing “Requirement Gathering”.
Experience in Production Support involving application functionality.
Analysis of the requirement and preparing reports.
Reports are developed in SCI IBM COGNOS for internal use.
Reports validation and publish the reports in the Execution Dashboard.
Adequate exposure in service management, incident management, change management, problem management.
Reporting the metrics to the client.
Resolving tickets, providing information needed by client.
Provide production support. The main responsibilities here are to accept issues, acknowledge end user, work on it, resolve it, deploy the changes on production and notify the client.
Strong organizational, analytical and problem solving skills combined with communication and interpersonal skills.

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