PROFESSIONAL EXPERIENCE:

Confidential, McLean, VA

Director of Software Development

• Transformed a senior team of software development professionals from a Kanban, ticket - based software development methodology into a sprint-based, agile development team. Increased reliability and predictability of feature introduction to allow market-driven, product-focused development. Worked with product management and other stakeholders to assure priorities aligned with market and customer expectations. Led daily scrums, weekly backlog grooming, stakeholder synchronizations, and semi-weekly planning and proving. (Agile / Jira / Java / Angular / JavaScript / jQuery / CSS)
• Created new entity overseas to broaden company resource depth. Worked with foreign legal, accounting, government and facilities to fulfil regulatory needs and obtain foreign corporate registration. Negotiated facilities leases and contracts. Hired support and initial staffing needs. Onboarded and facilitated cross-functional team. Created process-based engagement protocols to assure integrated stateside management of remote resources.
• Brought to market a Robotic-Process Automation (RPA) addon to a retail Single Pane of Glass application stack. Led product management and development efforts. Managed stakeholder, market expectations, and competing priorities to successful product launch. (Agile / Jira / RPA / JavaScript / jQuery / CSS / Java / Angular)

Confidential, Atlanta, GA

Senior Software Development Manager

• Managed two teams, a team of sprint-engaged developers and a team of production-supporting development/operations personnel. Drove results with Windows, Linux, Android and iOs development teams spread across three continents. Successfully enabled the development of a new $4M+ cross-platform, global service offering brought to market. Managed large DevOps group supporting two Internet-of-Things (IoT) platforms, one internally developed, the other implemented from PTC’s ThingWorx. (Agile / C# / JavaScript / jQuery / CSS / LUA / ThingWorx / MSSQL Server / PostgresSQL / SQL)
• Analyzed, designed and led the development of a suite of automation services designed to dramatically reduce in-person and remote support service calls. Deployed to nearly 100,000 unattended devices located across 11 time zones. Delivered multiple use-cases to production resulting in more than $10m+ in bottom-line annual savings. (Agile / C# / JavaScript / jQuery / CSS / MSSQL Server / SaaS / MSMQ / SQL)
• Analyzed, designed and led the development of Remedy ticketing interfaces to drive customer service, dispatching of service technicians and enhanced business analytics. (C# / Delphi / Web Services / SaaS / Remedy / MSMQ / MSSQL Server / SQL)

Confidential, Dallas, TX

Contract Product Developer

• Designed, built and deployed a WYSIWYG settlement sheet system for a retail product delivery. This system included an easily used editing system that created the workflow designer experience and included an embedded scripting engine for processing of custom business rules; the editor allowing constrained, designed user interactions; and the rendering and print engine which provided the mechanism for transfer of data between this system and any desired outputs.

  (Delphi/MSSQL Server/SQL/COM/ActiveX/XML/JavaScript)

• Simplified the company deployment process through the creation of licensing and updating software. The licensing system allowed the use of demo and retail licenses, issued by the comp any and by third-party vendors. The delivered license manager application allowed users to maintain purchased licenses and connect with the company web services for verification and upgrade. (Delphi/C#/MSSQL Server/ SQL/ COM/ ActiveX/ HTML/ DHTML/ ASP/ XML/ JavaScript)
• Introduced, gained popular support for, and implemented site wide coding guidelines and best practices for Delphi and SQL.

Confidential, Sacramento, CA

Vice President, Software Development

• Managed resources to successful deployment of next-generation integration technology. This technology allowed rapid integration of foreign data. Sporting a many-to-many design architecture integrated data was allowed to flow in all directions through the infinitely scalable central system. Scalability was obtained within the Microsoft operating systems (2000, 2003) by efficient and effective use of Microsoft COM and .NET technologies. Load management was handled by a process engine that also made rules based determination of data paths. (C#/Delphi/MSSQL Server/ASP/COM/XML/XSL/XSLT/XSL:FO)
• Designed, created and deployed a transaction based, encrypted Internet service. This service enabled customers to request personal information via the use of either the XML request standards or COM libraries. The system included full auditing and high security (password-aging and recurrence), connections via modem and Internet to external information providers. Interfaced with EBCDIC IBM, VTAM, and other Windows based systems. Management of settings, configuration and users was provided by an ASP web application. (ASP/ JavaScript/ XML/ Delphi/ COM/ MSSQL Server/ DHTML)
• Designed and deployed a vertical custom application that prepared EBCDIC files for a IBM mainframe, imported EBCDIC results into SQL Server, and displayed results to web users. (ASP/ XML/ XSL/ Delphi/ COM/ JavaScript/ DHMTL/ MSSQL Server)
• Designed and deployed a human resources management web component for a major CPU manufacturer in the Folsom area. Successful project and client management led to the company being placed on the very exclusive preferred vendors list. (ASP/ XML/ XSL/ Delphi/ COM/ JavaScript/ DHMTL/ MSSQL Server)
• Designed and deployed a vertical market, recruit management system. This system allowed for automated résumé preparation, job listing creation and a logic based resource to listing matching system that graded resources. (ASP/ XML/ XSL/ Delphi/ COM/ JavaScript/ DHMTL/ MSSQL Server)
• Managed resources through the product life cycle, from inception to delivery
• Gathered and documented requirements
• Managed client expectations, timelines, and delivery
• Handled budgetary constraints in a manner consistent with corporate desire

Confidential, Sacramento, CA

Senior Developer

• Produced the complex retail installation system and scripts for installation and configuration of the Xtiva suite of products. Coordinated with client support, documentation, and QA for deployment.
• Created an intelligent retail reporting application and tools suite that allowed users to create their own Crystal reports for installation into a retail commissions calculation system. The reporting system also included a report server application that I designed and built, allowing for reports to be run during off-peak times and produced on the printer of their choice. This report server ran as both a NT service, and in the Windows system tray (Delphi, Crystal)
• Built a data migration and upgrade suite to assist in the transition and upgrade from a PC (Access) database system to a client/server (SQL Server/Delphi) system. Trained and assisted client support in the implementation of the upgrade. This application interrogated the access database and verified structure and indexes, created the SQL server database in the Access databases image, indexed and moved the data into the SQL server database (Delphi, Crystal, SQL Server)
• Managed vendors, including facilities and human resources. Identified and negotiated contracts for professional services.
• Produced and evaluated technical evaluation tests

Confidential, Nevada City, CA

Senior Design Engineer

• Created a voice command specification to enable users to access their data via phone
• Created a horizontal data exchange white paper, circulated to data vendors and other software development companies, that assisted the client companies in data mining and identification of prospects
• Researched and made recommendations to management for the implementation of a show and demonstration application that aided the sales staff
• Designed and assisted in the implementation of a client-server replacement solution for the companies existing multiple PC database/client- server deployment. This solution was estimated to have a $2 million per year positive fiscal impact
• Identified and assigned technical resources to designed projects.
• Identified, assessed, and made recommendation of third-party vendors for technology contracts, also negotiated with those vendors to assure beneficial contract terms
• Facilitated and participated in management “direction” meetings to assist the company in making business intelligent direction decisions

Confidential, Sacramento, CA

Senior Programmer

• Developed a web reporting system utilizing call data from five call centers split across four states with 12,000 representatives. This system was deployed on multiple replicated systems. The system allowed users to modify representative call handling and report on the calculated call figures (Delphi, SQL Server)
• Coordinated between remote and main site development and deployment
• Facilitated meetings to assure product design would meet the needs of represented call centers

Confidential, Sacramento, CA

Senior Software Engineer/ Lead Systems Designer

• Built a “next generation” EDI application utilizing sockets. This application used a polling process, the application would pull the most crucial pending loan, package the loan for the vendor, connect via sockets, wait for response then provided credit scores and report. (Delphi, Paradox)
• Designed and implemented an intranet loan boarding application. This application replaced the existing Paradox solution. Providing time sensitive loan application status for a 24/7 loan processing call center. (Delphi/Paradox/VBScript/ASP/JavaScript)
• Created an object based CGI component utilizing the BDE to connect to user defined datasources. (Delphi, SQL Server)
• Led several development efforts
• Provided guidance and mentoring of less skilled programmers

Confidential, Seattle, WA

Senior Programmer/ Analyst

• Built an EDI enabled application (VB, Access, SQL Server)
• Built a custom reporting component (VB, Crystal, Access Reports)