PROFESSIONAL SUMMARY:

• IT professional around 7 years of experience working in various domains such as Splunk Admin / Developer, Splunk Architect, Application security testing, Generating reports, relationship management and coordination skills.
• Experience in development of dashboards/reports, alerts and Splunk integration
• Expertise in Installation, Configuration, Migration, Trouble - Shooting and Maintenance of Splunk Passionate about Machine data and operational Intelligence.
• Implemented workflow actions to drive troubleshooting across multiple event types in Splunk.
• Experience in using Splunk DB Connect to index the data from various database types.
• Upgraded to Splunk6.X version in the environment.
• Installing the Splunk Light Weight Forwarders, Forwarders, Indexers , Search Heads after configuring the files like Output.conf, input. conf etc.
• Managing of Splunk licenses based on the requirement
• Hands on experience in Grafana
• Knowledge of Extract keyword, sed, Knowledge objects , Knowledge of various search commands like stats, chart, time chart, transaction, strptime, strftime, eval, where, xyseries, table etc.
• Experience in customizing Splunk for monitoring in Application Management.
• Extensive knowledge on Splunk knowledge objects, Data inputs and Distributed environment. Built customized complicated multi panel dashboards with Regex.
• Experience in Installation, Configuration, Migration and Administered Splunk Search Head, Indexers, Heavy Forwarders, Deployment Server, Cluster Master, Deployment Server, License Master and Universal Forwarder on Linux and Windows operating systems.
• Experience in Indexer Clustering and Search Head Clustering architecture in Splunk.
• Extensive experience in creating UI visualization with tableau desktop, tableau server and tableau reader in various versions of Tableau
• Extensive experience in designing, developing and publishing visually rich and intuitively interactive tableau workbooks and dashboards for executive decision making.
• Experience in designing, development and implementation of Service Now Platform.
• Hands-on experience in technical implementation of Incident Management, Problem Management, Release Management, Change Management and Service Catalog, Demand Management, SCCM
• Strong skill set in the Service Now suite development including SOAP/REST integration.
• Participated in workshops with ServiceNow partner teams to help companies implement Service Now using best practices in ITSM.
• Good understanding in AWS
• Experience with creating and executing complex SQL queries.
• Expertise in the implementation of Core concepts of Java, J2EE Technologies
• Creating ITSI Dashboards/Glass Tables, setting up Multi KPI Alerts and generating complex operational reports.
• Excellent experience with major relational databases - Oracle, SQL Server 2000/2005/2008 , DB2, My SQL.
• Monitor the applications and server infrastructure for optimization, performance and Utilization metrics.
• Expert level skills on jQuery, JavaScript, JSON, HTML, CSS
• Proficient in working on UNIX and Linux platforms. Experienced in automation using Shell Scripting

TECHNICAL SKILLS:

Splunk/Java: Splunk 6, Splunk Cloud, Splunk Enterprise, Splunk modules, Splunk DB Connect, Splunk Web Framework Splunk, Splunk Hunk, Splunk on Splunk HDFS, Grafana, Java, J2EE, Eclipse, Windows NT 4.0, UNIX, My Eclipse IDE, JSP/Servlets, Design patterns, Struts, Spring, MVC framework, Hibernate, JDBC, XSD, SAX, JAXP, Oracle8, UNIX, Splunk IT Service Intelligence

Big data Analytics: New Relic, Splunk, Tableau, AppDynamics, Service now, Nagios,Grafana

Familiar reporting tools: Cognos, Crystal reports, SSRS

Build/automation tools: Puppet, chef, ant, maven

Databases: Oracle 11g/10g/9i, MySQL, DB2, MS-SQL Server

Web Servers: Web Logic, Web Sphere, Apache Tomcat

Web Technologies: JQuery, Java Script, HTML, XML, CSS.

Cloud platforms: Amazon AWS, cloud stack, open stack, Azure

PROFESSIONAL WORK EXPERIENCE:

Splunk Engineer

Confidential, Charlette, NC

Responsibilities:

• Build Splunk custom Apps, Add-on, leverage SDKs, use REST API for modular inputs, data models, scripted inputs & in corporate custom commands.
• Create or Enhance Dashboards, Visualizations, Statistical reports, scheduled searches, alerts, summary indexes and knowledge objects.
• Hands on experience in customizing Splunk dashboards, visualizations, configurations using customized Splunk queries.
• Building queries/dashboards to detect and illustrate capacity trends, constraints, and risks
• Analysis for onboarding requests to determine fit for Splunk/monitoring platform
• Have knowledge of Splunk admin tasks such as installing, configuring, monitoring and tuning
• Performing support on Splunk & Monitoring platform components.
• Setting up a highly flexible monitoring set up for some major applications through involved SDLCs such as web logic, web sphere, Tomcat, Apache, Mule, database, Ping servers among various data centers.
• Partnering with other cross-functional teams to identify tasks and drive them to completion on schedule
• Engaging and assisting other teams with issue identification and resolution utilizing Splunk/monitoring platforms.
• Ensuring support tickets are fully updated with the most current data. Provide proper escalations and handoffs to management and support staff
• Establish and ensure adoption of best practices and development standards
• Communicate with peers and supervisors routinely, document work, meetings, and decisions
• Worked with administrators to ensure Splunk is actively, accurately running, and monitoring on the current infrastructure implementation.
• Worked on properly creating/maintaining/updating necessary documentation for Splunk Apps, dashboards, upgrades and tracked issues.
• Provided On-call support for various production applications.
• Administered various shell and Python scripts for monitoring and automation.
• Used Splunk for Application Log, Security Log and Performance monitoring.
• Support proactive detection and analysis of security incidents by Splunk Enterprise security.
• Working on Splunk ITSI glass tables , deep dives, ITSI modules.
• Performance testing using apps like Wily, App Dynamics, Dynatrace, Splunk and Net Cool
• Created many of the proof-of-concept dashboards for IT operations, and service owners which are used to monitor application and server health.

Environment : Splunk, Splunk ES, AppDynamics, Dynatrace, AWS, Splunk DB2 connect, Linux, Shell and Python Script, LOG4J/JSON/XML/TCP/UDP, Wily, Splunk ITSI, REST API, REGEX, HTML/CSS/XML

Splunk Engineer

Confidential, San Francisco, CA

Responsibilities:

• Upgraded the development environment to 6.x version
• Installed and configured Splunk Universal Forwarders on both UNIX (Linux, Solaris, and AIX) and Windows Servers.
• Done POC for Splunk Apps for LDAP, NMON, and Splunk app for Windows Infrastructure.
• Hands on experience in customizing Splunk dashboards, visualizations, configurations using customized Splunk queries.
• Involved in troubleshooting of Clustering and optimizing performance.
• Upgraded the Splunk DB connect to 3.x version.
• Monitored license usage, indexing metrics, Index Performance, Forwarder performance, death testing.
• Onboarding the data into Splunk from various databases using Splunk DB Connect plugin, and also from various primary and secondary data sources.
• Develop dashboards in Datadog, Splunk, Kibana,and Grafana that trigger alerts based on pre-defined thresholds.
• Involved in generating AWR reports from database using TOAD and scheduled report in Splunk.
• Created tags, Event types, field lookups, using regular expressions, aliases etc. for search-time outputs and visualizations.
• Handful experience in predictive analysis, time series forecasting, user behavior analytics (UBA), Risk analysis in splunk solutions.
• Created the reports and saved searches for the development environment of both Splunk-service now by using complex search queries and Regex
• Dealing with Splunk Utilities (bucket rolling, User index creation and management, Source type, forwarder log monitoring input and output configuration).
• Creating custom app configurations (deployment-apps) within SPLUNK to parse, index multiple types of log format.
• Extensively used Splunk, Grafana, AppDynamics and HP Web diagnostics during and after the load test to identify issues observed during the test.
• Building dashboards, views, alerts, reports, saved searches using XML, Advanced XML and Search Processing language (SPL) as and when required.
• Created Splunk Apps using XML and Web Components. Knowledge of app creation, user and role access permissions.
• User/Group Administration - Splunk authentication with LDAP for user accounts/groups creation and bindings of LDAP groups to Splunk.
• Performed troubleshooting and configuration changes to resolve Splunk configuration issues.
• Analyzing requirements for various reports, dashboards, scorecards and created proof of concept / prototype the same using Tableau desktop.
• Working closely with business users to create reports/dashboards using tableau desktop.
• Designing and developing various analytical reports from multiple data sources by blending data on a single worksheet in Tableau Desktop.
• Creating Tableau worksheet which involves Schema Import, Implementing the business logic by customization.
• Preparing dashboards using calculated fields, groups, sets and hierarchies in Tableau. Generated Tableau dashboards with combination charts for clear understanding
• Utilizing advance features of Tableau software like to link data from different connections together on one dashboard and to filter data in multiple views at once.
• Contributes to the improvement of the existing processes and identification of new processes and technical alternatives in order to resolve problems.
• Creating and publishing weekly/monthly reports via excel, service-now, tableau, and Splunk
• Maintain and updating documentation, analyzing and triage issues reported by clients.
• Communicating and collaborating with internal and external teams. Providing useful information to the supervisors, and teams, and co-workers in written form, so that they can take the decisions over provided information.
• Providing and explaining necessary guidance to the Confidential management, teams on Confidential retail application, client engineering and platform engineering teams. Involving in discussion with directors on implementing machine learning tools and artificial intelligence.

Environment: Splunk 6.6.2, Appdynamics, New Relic, Nagios, Service Now, Splunk Knowledge Objects, Python, XML, splunk DB connect, use of regular expressions, splunk universal forwarders, Tableau. Splunk processing language (SPL), Grafana, forecasting algorithms, Machine Learning Tool kit (MLKT), Python for scientific computing.

Splunk Engineer

Confidential, Baltimore, MD

Responsibilities:

• Expertise with Splunk 6.2.3, Involved in the Splunk Upgrade from 6.1 to 6.2
• Created EVAL Functions where necessary to create new field during search run time.
• Coordinating with the business analysts, developers, and discussed issues in interpreting the requirements.
• Installed Forwarders for MDT and involved in data grooming to check that data is arriving clean in Splunk.
• Setup Splunk Forwarders for new application tiers introduced into environment and existing application.
• Involved in data migration for the VCloud setup.
• Active monitoring of Jobs through alert tools and responding with certain action to logs analyses the logs and escalate to high level teams on critical issues.
• Integrated Splunk with Active directory and LDAP authentication.
• Actively involved in trouble shooting issues.
• Trained Splunk security team members for complex search strings and ES modules.
• Conducted and automated Splunk configuration files such as Props.conf, transforms. Conf, inputs. Conf, outputs. conf setting, Props file management for event breaking and time stamp matching.
• Extensive experience on setting up the Splunk to monitor the customer volume and track the customer activity.
• Managed the 15indexers clusters.
• Configured Nagios and integrated Splunk with Incident management tool.
• Used Splunk Deployment server.
• Have involved as a Splunk Admin in capturing, analyzing and monitoring front end and middle ware applications .
• Played a major role in understanding the logs, server data and brought insight of the data for the users.
• Involved in trouble shooting issues
• Installed Splunk on nix and Splunk SOS for monitoring the health of the clusters.
• Created set of user roles to in LDAP and single sign on implementation.
• Very good understanding of software development life-cycle (SDLC) process , Followed Agile scrum and story maps for dev tracking.

Environment: Splunk 6.X, Datameer, Linux, Bash, Perl, Hbase, Hive, Pig, Sed, rex, erex, Splunk Knowledge Objects, Python, SDLC, SPL, index clustering, search clustering, forwarders, use of regular expressions.