SUMMARY

Entrepreneurial hands-on Director with strong business acumen that enjoys challenging positions where strategic vision, experience, and knowledge of information technology/systems and data driven marketing can make a significant contribution.

HIGHLIGHTS

• Reduced technology costs for Avalon by 66% while increasing productivityof the underwriting department over 750% my first year of employment.
• Designed process, and system to allow Avalon's underwriting volume to increase over 750% with only a human capital increase of 35%.
• Architecture, design, and development of Avalon's database and core system
• Established best practices and Avalon technology department policies above state standards
• Infrastructure architecture of Avalon's network. Took company from one Microsoft Small Business server to an environment of VMware, Microsoft Windows 2003/2008, Ubuntu Server, and DataDomain.
• Designed and developed document management web application for the data management team at Gentiva (Nations largest home health care provider)
• As a partner of Ajlian, played key role in development of the company Teen Arrive Alive, one of the nations first GPS tracking software application for teen cellphones.
• Led successful online, SEO, & publication marketing initiativewhich increased sales leads for NELCO and increased search engine ranking to third position for Google searches on "payroll, benefits"
• To solve the high unemployment costs for NELCO, I designed and created a system that partnered with staffing agencies to place client location terminated workers

IT Director
July 2010-present
Confidential, St. Petersburg, Florida 33701

Accomplishments: Designed company's infrastructure of rack servers, and SAN architecture. Servers run in a mixed environment of VMware ESX 4(vSphere), Windows Server 2008, and Linux systems. Consolidating data from multiple systems into one core system with web front end.

• Ensure compliance with FL state Office of Insurance Regulation
• Manages/guides outsourced projects: policy system, TPA transition
• Developing & Programming: ASP.NET, .NET Framework 4.0, SQL 2008 - Stored Procedures, SSIS packages, Reporting Services, Data Warehouse
• Data Architecture & Administration: Designed and developed main SQL database system that manages items such as underwriting, providers, reports, files, contracts, scans, and CRM
• Network Administration: Windows 2008, VMware, Client mix of XP/7 Desktops/Laptops
• Exchange, Active Directory, Group Policy, Domain Controllers, Cisco, Small Business Server 2008
  

IT Manager/Director
July 2007-April 2010
Confidential, Tampa, Florida 33607

Accomplishments: I was the first tech hire and built a successful Technology Department from the ground up. Tech department consisted of a end to end developer, desktop support, network admin, part time outsourced programmer, and myself. Designed and developed core system for Avalon Healthcare's activities in regards to underwriting, operations, health services, sales, and IT. System included customer relationship management (CRM), helpdesk support ticketing, task tracking, communication, human resources, and user management. Automated EDI using SSIS.Automated numerous manual tasks from Excel spreadsheets to SQL database with stored procedures, SQL jobs, and SSIS.Managed direct report IT employees. Designed company's infrastructure of rack servers, blades, andSAN architecture.Servers run in a mixed environment of VMware ESX 4(vSphere), Windows Server 2003 & 2008 systems.

Facilitated common goals between departments and employees to ensure continuing progress toward company strategic vision. Worked with department stakeholders to automate processes which allowed them to accomplish greater productivity without increasing employee overhead.

• Ensure compliance with HIPAA and FL state Office of Insurance Regulation
• Manages/guides direct reporting employees, internal projects and outsourced items using SDLC with outsourced items, RAD/JAD/Agile methodologies with internally developed items
• Developing & Programming: ASP.NET, .NET Framework 2.0/3.5, SQL 2005/2008 - Stored Procedures, SSIS packages, Reporting Services, Data Warehouse
• Data Architecture & Administration: Designed and developed main SQL database system that manages items such as underwriting, providers, reports, files, contracts, scans, etc…
• Network Administration: Windows Server 2003 & 2008, VMware, 45 clients (XP/Vista Desktops/Laptops), DataDomain
• Exchange, Active Directory, Group Policy, Domain Controllers, Forefront TMG (EBS 2008), System Center Essentials

Data Analyst/Web Application Developer
August 2006-July 2007
Confidential, Tampa, Florida 33624

Accomplishments: Designed, created, and implemented various systems (listed below) that made a direct impact on the bottom line by allowing departments to increase production without having to increase employee count. Reported to Director of Finance.

Main Function:Team lead, supervisor, mentor in data management team.Automate manual processes. All phases of new ASP.NET web applications for internal use. Maintain internal Classic ASP web applications. Maintain compliance with HIPAA and Sarbanes-Oxley(SOX) for department.

ASP.NET Projects: Auditing Tool: Branch auditing system (w/SQL).Incident and Occurrence Reporting Application: Safety tracking and reporting tool (w/SQL).Contract Imaging Application: Scanned document library (w/Access database). Request Log: Department only customer relationship management system (CRM w/SQL & Oracle). Reports Application: Various reports (w/Access & Oracle). Meeting Manager: Meeting tracking and viewing system (w/SQL).Improve existing classic asp websites.

Other Duties: Interview prospective employees and train new hires. Provide guidance and support for peers.Graphics.

Janurary 2001 - July 2006
Confidential, Bradenton, FL
Corporation consisting of The NELCO Companiestech department for the purpose of venture projects
Companies included:

• Teen Arrive Alive - Nextel phone GPS teen tracking, seen on Good Morning America, the Today show, CBS News, CNN, MSNBC, and others
• Ajilan Consulting - Technology/Systems consulting firm
• United Telematics - PDA software application company
• Attesta - Internet user experience and performance company

Main Function:Operations, Web Development, Database Architecture and Programming, Graphics, Marketing, Consulting

Web Application/SQL Developer
June 2000-July 2006
Confidential, Bradenton, Florida 34205

Main Function:Team lead.Web app development:Microsoft SQL, active server pages, and ASP.NET/VB.NET for in house Human Resource Management/Information System (HRMS/HRIS).Analyze departmental needs for IT projects. Project management, build, test, and deploy projects. Develop front-end GUI and back-end database needs (database tables, queries, stored procedures, jobs, and triggers). Automate SQL backups and restore SQL databases as needed.Periodically follow up with past project users to assess any further programming need at 90-180 day intervals.

Projects: Professional Employer Organization(PEO) SUTA management and employee placement system with access for a temporary work agency, Human Resource Management System for NELCO clients, Client and Employee self service web application for use by PEO clients, in-house customer relationship management (CRM), Teen Arrive Alive internal, parent and teen administration portals - a teen cell phone/gps tracking company, Sales demonstration website with time spent on page tracking, client survey and result reporting system, Customer Relationship Management, Sales force automation, Sales pipeline system, E-Learning, test tracking, and reporting for PEO client employees, Access database conversion to MS SQL.

Bachelor of Science: Computer Information Systems

MS 2071

Transact SQL Database

MS 2073

Programming with MS SQL Database

MS 2373

Programming with VB.NET

MS 2310

Web Applications ASP.NET

MS 2311

Advanced Web Applications ASP.NET

MS 2565

Developing .NET Applications with Visual Basic.NET

Computer Programs, Languages, & Skills:
Visual Studio 2002-2010, ASP.NET, .NET Framework, AJAX, VB, C#, MS SQL 2008, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), classic .asp, VMWare ESX/Workstation, Symantec Backup Exec/Endpoint Protection, DataDomain, Windows Servers 2008, IIS, Exchange 2007, WSUS, Active Directory, Group Policies, Microsoft TMG, Security, Linux, Apache, PHP, MySQL, Oracle, XML, Dreamweaver, Fireworks, Freehand, MS Visio, MS Office, MS Project, Acrobat, Photoshop, Illustrator