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Test Manager Resume

SUMMARY:

  • Successfully completed set of software testing projects for Education, Delivery Services, Banking, Department Of Defense and Department Of Homeland Security domains. Directed test planning, execution, and reporting in support the Education, Delivery, Banking, Department Of Defense and Department Of Homeland Security sectors. Supervised staff of 20 - 40 testers and saved thousands in QA/Test resources annually. Tested applications compatibility on different platforms (Windows, Linux, Mac OS), browser versions (IE, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android, Windows Phone) Planned and managed all functional and automated testing for more than 30 applications. Managed team distributed across multiple sites to perform functional testing, user interface testing, internal beta testing and performance/stress testing activities. Manage design improvements, production line sustaining activities, Engineering Change, material/parts obsolescence, supplier, quality, production build & test issues on a fast response basis to reduce factory down-time and restore yield levels.

TECHNICAL SKILLS:

Testing Tools: Selenium, Cucumber, Cypress, Quick Test Pro, Load Runner, Doors, UAT, Footprint, Universal Latent Workstation, EFT, NIST, ANI, Whorl, Notepad ++, Cloud One DriveTest Management

Test Director: HP Quality Center, ClearQuest, TOAD, Bugzilla, BMC Footprints, Jira

Languages: C, C++, Java, Visual Basic, VB Script, SQL, HTML, XML, Oracle, Style Sheets, ASP, JSP, SOAP:

Databases: Oracle, SQL Server, My SQL:

Operating Systems: Windows, UNIX, Windows XP

Applications: Access, Excel, PowerPoint, Word, Outlook, SharePoint. SAP Concur, ADP, Deltek Costpoint

Browsers: E 11, Microsoft Edge, Google Chrome v2018, Firefox Quantum

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

  • Successfully completed Project Management Professional Boot camp training, scheduled and waiting to take the PMP exam.
  • Managed and led a team of twenty eight software developers and testers maintaining and delivering multiple concurrent releases for eleven web applications written in JAVA and Microsoft .Net to provide third tier production support.
  • Performed detailed project planning, management and reporting for all application releases including coordination with key applications stakeholders, project team members, production operations and management.
  • Responsible for tracking, resolving and reporting on production issues, project issues/risks, and application defects for all supported applications.
  • Successfully worked with several teams and companies establishing software testing and reporting processes with appropriate tools and test environments.
  • Experience leading testing teams and testing efforts for many projects.
  • Substantial hands on experience with test planning, design, execution, and reporting through a combination of fundamental structured testing techniques and rapid testing practices.
  • Strong aptitude for functional software testing, reporting and root cause analysis.
  • Experience includes effective prior practical test automation management.
  • Strong skills in project release planning, management, execution and reporting.
  • Effective risk mitigation and issue resolution management skills.
  • Provide leadership and direction with effective interpersonal and team building skills.
  • Work successfully with people within and across organizational boundaries to build agreements, guidelines and standards in order to resolve issues and create consistent practices.
  • Ardent practitioner of clearly written purposeful communication and direction.
  • Develop innovative solutions with people and processes to deliver quality products to clients.
  • Enhancing test quality and effectiveness by working with the Development and Program Management to prevent problems and ensure that products can be tested effectively.
  • Regulating and co-ordinating testing processes and standards across multiple and simultaneous projects and departments, for various browsers, countries and mobile devices
  • Managing the test preparation phases for the production of test effort, resource calculation, test data, test cases, test execution plans, and defect report life cycle flows (it is essential to set up for each project as developers use different life cycles)
  • Manages global technical resources, including planning, estimating, and developing test cases in compliance with the established engineering process.

UPAX, Unified Passenger, SAT, DEV, Prod Environments, User Accepting Testing, IE 10,IE 11, HTML, XML, Web Services, MS Office Suite 2010, MS SharePoint 2010, Agile Methodology, Jira, SQL, WebSphere, Unified Testing Professional (UFT), Windows Server 2007, Windows Server 2008, and Windows XP, Window 7 and Window Server 2010.

Confidential, VA

Sr. System Analyst

Responsibilities:

  • Developed test scripts for newly integrated Student Information System (SIS) to be used for User Acceptance testing (UAT) based on system requirements.
  • Involved in Integration, System, Regression and User Acceptance Testing (UAT).
  • Defects identified in testing environment where communicated to the developers using defect tracking tool Footprints.
  • Involved in requirement gathering, analysis, and design, and performed end to end testing.
  • Created test plans and test scripts based on the higher/lower level design documents. Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
  • Performed data based (backend) testing in SQL DB using SQL query.
  • Created test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts.
  • Prepared Requirement Traceability Matrix after completion of test plan and test scripts.
  • Identified and documented defects/system issues using the Quality Center, and assisted of root cause analysis for timely resolution of defects.
  • Designed test data using MS Excel sheet and created data driven tests to test the application with positive and negative inputs.
  • Created and tested UNIX Shell scripts to verify the archived data in QA Server and to execute SQL scripts.
  • Experienced in Black Box, White Box, and Grey Box Testing, GUI Testing, Regression Testing, Ad-hoc, Silk, Selenium RC and Selenium Grid, Compatibility and Website Testing.

Environment: UAT, Portico Program Management (PM), Integrated Project Team (IPT), Talisma Ecosystem (UAT, TRAIN, and STAT) Environments, User Accepting Testing, IE 07,IE 08, HTML, XML, Web Services, MS Office Suite 2010, MS SharePoint 2010, Agile Methodology, BMC Footprints,, Windows Server 2007, Windows Server 2008, and Windows XP, and Window 7.

Confidential, Richmond, VA

Sr.Quality Assurance (QA) Analyst

Responsibilities:

  • Reviewed Functional Requirements Document (FRD), Functional Specification Document (FSD) and Use cases and written Test Plans and Test Cases and tested the Web based Applications to meet the business expectation.
  • Involved in Integration, System, Regression and User Acceptance Testing (UAT).
  • Tracked all business requirements to prepare Requirements Traceability Matrix (RTM).
  • Performed Manual, Integration, Regression and System Testing.
  • Extensively used TOAD to retrieve and validate the Data.
  • Written Test Plans and Test Cases on Mercury’s Test Director Tool.
  • Defects identified in testing environment where communicated to the developers using defect tracking tool Mercury Test Director.
  • Extensively used QTP 9.0 in deploying high quality applications quickly and effectively by providing a consistent, repeatable process for gathering requirements, planning and scheduling tests.
  • Executed test cases for verifying Web based components and stress testing of systems.
  • Participated in the post-analysis and verification for the tests executed.
  • Developed Positive and Negative Test Scripts to make sure they are in sync with the timely changing business needs.
  • Designed test data using MS Excel sheet and created data driven tests to test the application with positive and negative inputs.
  • Created and tested UNIX Shell scripts to verify the archived data in QA Server and to execute SQL scripts.
  • Modified the existing Automated Scripts in QTP for the automation testing of applications.
  • Reported Defects & issues found during testing and communicated them using Quality Center (QC)
  • Planned, coordinated in the installation of new/modified environments, software, and applications.
  • Prepared instructions, documentation for the System Integration Test (SIT) & User Acceptance Testing (UAT) environments.

Environment: HP Quality Center 11.0, QTP 10.0, MS Office Suite 2010, MS SharePoint 2010, Spiral Methodology, Client/Server architecture, Mercury Quality Center, Mercury Test Director, MS SQL Server 2008, SQL, VBScript, Rational RequisitePro, Windows Server 2003, Windows XP, and Windows 7.

Confidential, Philadelphia, PA

QA Engineer

Responsibilities:

  • Prepared instructions, documentation for the System Integration Test (SIT) & User Acceptance Testing (UAT) environments.
  • Involved in drafting the test cases and definition of the automation scope.
  • Authored a test plan with over a hundred test cases involving all four modules of the Project.
  • Extensively used UNIX shell scripts.
  • Worked with software testing methodologies with all phases and stages of testing (Functional, system, Integration, Regression, Data validation, User Acceptance).
  • Worked extensively on End to End Scenarios, Positive & Negative testing.
  • Assisted the business teams in documenting the UAT test cases.
  • Developed SQL queries to compare Production and UAT data in same tables using row to row comparison as well as at different levels by extensively using group by and sub queries.
  • Created and executed SQL queries to validate the data to verify the JSP front end correctly displays data.
  • Developed several test scripts to replace the manual testing that has been performed previously.
  • Active contributor in weekly meetings with the client to analyze business requirements and transform them into testing tasks.
  • Involved in automating 95 test scenarios out of 128 identified by the business users.
  • Developed complex SQL queries to cross verify the changes made on the application.
  • Extensively used Quality Center for defect tracking and assignments.

Environment: HP Quality Center, HP Quick Test Pro, VB.Net, C#, People Soft 8.8, Windows, Oracle 9i, VB Script, SQL, UNIX

Confidential, Pittsburg, PA

QA Tester

Responsibilities:

  • Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance, and Black Box.
  • Experience in writing SQL Queries, UNIX shell scripting
  • Documented Test cases corresponding to business rules and other operating condition in TestDirector.
  • Tested the backend database using SQL Queries.
  • Involved in the functional testing of web pages using WinRunner .
  • Generated GUI maps files using WinRunner and involved in performing Data Driven testing.
  • Tested the browsers under specific conditions, such as with Java script enabled and disabled. Conducted Performance test for web applications using LoadRunner.
  • Regression Testing and Acceptance Testing using WinRunner.
  • Created Automated Test Scripts in TSL and run using WinRunner.
  • Monitored different types of graphs like Throughput, Transaction Response time, Network Delay and Running Vusers graphs to analyze performance of the application.
  • Monitored TestDirector to close the bugs/cases as and when developers fix the bugs.

Environment: Java, Java script, HTML, XML, Web Logic, MQ Series, Oracle 8i, Windows NT, Mercury Tools (TestDirector, WinRunner and LoadRunner), UNIX (Sun-Solaris 2.7).

Confidential, Baltimore, MD

Manual QA Tester

Responsibilities:

  • Involved in all phases of software development life cycle (SDLC) from requirement gatherings to product release.
  • Involved in preparing test plans based on Business Requirements Document (BRD)
  • Involved in manual testing for Critical applications and tested the loops manually.
  • Developed the test cases to test functionality, interface of both PC and Web applications.
  • Reviewed the Test Cases, End to End test Scenarios, and completeness of Test results.
  • Extensively involved in back-end testing using SQL statements for data manipulation from ORACLE data base.
  • Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
  • Involved in Both form of testing i.e. Black Box Testing & White Box Testing.
  • Provided feedback to the developers and the QA team on top priority issues.
  • Responsible for creating test metrics and maintaining defects, created the coverage matrix for test cases.
  • Performed Integration testing to verify the data interface between various application modules.

Environment: JAVA, SQL Server, Toad, Windows NT, XML, HTML & Web services.

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