Application Support Analyst Resume
Orangeburg, NY
PROFILE:
Highly motivated Application Support Analyst with programming & analytical skills, eager to apply them in a team - orientated culture with a software development firm where they could contribute to productivity and efficiency. I have a keen interest in backend web / API development in Python and DevOps Engineering.
SKILL:
Standard Software: PyCharm, Xcode, PhpStorm, SoapUI, Postman, Eclipse, Git, Jenkins, Travis CI, Docker
Programming Languages: Python (Flask/Django/PyTest), C++11, SQL(My/Postgre/Oracle), Apache Ant, Unix/Linux(Solaris/RHEL/CentOS)MongoDB, PHP 5/Laravel, Java, HTML5/CSS3/JS
WORK EXPERIENCE:
Confidential, Orangeburg, NY
Application Support Analyst
Responsibilities:
- Monitor MTAS(Mobile Telephone Activation System) Application for issues/stability in Unix and SQL.
- On - call / Emergency Management Support
- Perform MTAS Application releases using Unix and Jenkins.
- Support, Test, and Validate any Change Control that might have an impact on MTAS back end and/or UI.
- Perform Morning Health Check of MTAS Application in Unix and Jenkins.
- Perform throughput and UI functionality tests.
- Perform network rehomes and connection changes on network elements.
- Perform XML validations in support of network and billing systems changes.
- Update expiring OMP/Nortel passwords and generate new SSH keys for network element access.
- Resolve trouble tickets directed to MTAS Support in Jira / Service Now.
- Support stolen/non-pay loading requests.
- Replicated UAT environment in AWS, tested API endpoints.
Confidential, Valhalla, NY
Computer Science Tutor
Responsibilities:
- Assisted College level Computer Science students in their understanding of C++ and Java.
- Organized weekly meetings for the Computer Science Club.
Confidential
Application Support AnalystResponsibilities:
- Implemented Drivers/Teams/Users models and endpoints.
- Request are parsed using reqParse and response objects marshaled to json.
- Implemented authentication using JSON Web Tokens (Register/Login/Logout/Refresh token).
- Designed and implemented database with Confidential .
- Implemented system, integration and unit test for all models and endpoints using Unittest.
- Implemented automated test suite in Postman.
- Integrated with Confidential to run Unitttests every time repository is changed.
Confidential
Application Support AnalystResponsibilities:
- Wrote a parser in Python using lxml to parse Confidential .tcx files.
- Files parsed for lat/long, elevation, time and distance data, then formatted to be consumed by Google maps API for display.
- Backend portion of application written in Python using the Flask framework.