SUMMARY:

• Accomplished IT professional with in - depth experience in BFSI (Banking, Financial Services & Insurance) and e-commerce domains.
• Certified Professional ScrumMaster(PSM)
• Certified Tableau Desktop 9 Qualified Associate
• Experience working with online retail, capital market and wealth management banking projects
• Experience in SWIFT Wire Payments System(IWS) using BESS application product running on Tandem platform
• Handled Payment Investigations for various LOBs using PegaSI application and Migration project of various other multi source system
• Knowledge of various SWIFT Message Type(MT) formats and parsing logics for Message(payment & non-payment) investigations
• Experience working with Collateral, Derivatives, Foreign Exchange, Money Movement, Trades, Securities Business applications and Reports (Reconciliation, Settlement, P&L, Balancing)
• Experienced in Project Coordination, Test Management and Onshore/Offshore Coordination to manage multiple client projects and resolve complex and competing priorities that impact mission critical systems
• Liaison between the business community and the IT organization in order to provide technical solutions to meet end user needs
• Strong knowledge of Requirements methodology (planning, elicitation, documentation) - both within Agile and Waterfall project frameworks
• Knowledge of business analysis, project delivery practices and standards across the project life-cycle
• Participate in scrum teams on the development of applications, ensuring the applications accurately represent the business requirement and metrics
• Knowledge of theory and principles of systems design and development, and related methods, techniques, practices and standards
• Experience working on large projects involving multiple complex banking applications
• Experience with user stories, business and systems use cases, business context diagrams and business process maps
• Experience in change management and facilitate meetings and work sessions with stakeholders to discuss the impact of change request on the project
• Strong knowledge of JIRA, Confluence, SharePoint, Office, Visio
• Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
• Build and maintain a repository of reusable requirements documentation to support future initiatives
• Possess oral and written communication skills to provide customer service, prepare reports, presentations/ recommendations/documentation to senior management
• Proactive team player with effective time management skills; ability to work independently, Self-motivated to solve problems, and seek to motivate team members
• Excellent communication skills required; will be working with BU stakeholders and IT stakeholders; Experience facilitating a large roomful of stakeholders

TECHNICAL SKILLS:

Tools: PEGA v7, Visio, Excel, MS Access, SharePoint, JIRA, Confidential Rational Tools, TOAD, ARROW, TLM, ACBS, Attachmate, Postedge, Cognos, Tableau, RallyDev, HUE, HP ALM

Technologies: AS400 applications, Mainframe, Unix, SOAP, MQ

Database: MS SQL Server, Oracle, DB2

Languages: SQL, HTML, XML, Java, Python

Operating Systems: Window XP/2000/7, Linux, Mainframe

Methodologies: Agile, Waterfall

Certification/Courses: Pega BA, Tableau, SQL, Agile Methodology, Lean, Six Sigma, BigData, Professional ScrumMaster(PSM)

PROFESSIONAL EXPERIENCE:

BSA/Consultant

Confidential, Toronto, ON

Responsibilities:

• Participate in Business requirements for Online Retail, Capital Market and Wealth Management Business Reports and applications, which contain information on online banking projects related to Digital Payments/Money Movement
• Gathers requirements from business units and translates those to programmers and developers
• Worked on multiple projects for SWIFT Wire Payments System(IWS) using BESS application product running on Tandem platform
• Knowledge of various payment Message Types(MT) Entry, verify and emulation for Interfacing applications
• Worked on major Payment Investigation Migration project using Pega SI application integrated with IWS/BESS application
• Prepared Requirement Traceability Matrix and Data Flow Diagrams & Mock-Ups using Visio to support the application development/technology teams
• Assess change requests and their impacts, checking for alignment to initiative objectives Confidential all stages
• Working closely with developers to ensure the solution is developed according to the requirements.
• Developing test cases to help facilitate the overall implementation.
• Performed data analysis, troubleshoot data integrity issues and trend data analysis.
• Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation
• Prepared procedure and training documentations for the business users
• Understand current state from a business perspective and to a lesser degree, from a technical perspective.
• Adhere to existing client methodologies for Business Requirements and Business Acceptance Testing
• Support development of a delivery approach and work plan, aligned with the project milestone dates and considering constraints, dependencies and strategic drivers
• Participate in scrum teams on the development of applications, ensuring the applications accurately represent the business requirement and metrics
• Support Business Users creating, managing and delivering all testing elements for the BAT phase of the plan(Test Strategies and Test cases, Traceability Matrices, Test Data and BAT/UAT Exit reports)
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards
• Ensure all documents adhere to standards and audit requirements and are stored in the project SharePoint sites

E2E PM/Scrum Master

Confidential

Responsibilities:

• Responsible for managing project’s planning, Estimation, Execution, monitoring & control, deployment, change, Risk management, handling issues and taking timely actions, working closely towards dependencies with the targeted systems and other key aspects of the project management.
• Support development of business cases
• Identify, document and validate current state processes and capabilities
• Analyze impacts to customers, stakeholders, employees, process, technology and budgets of selected solutions
• Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies. Identify Business Rules and Data Elements associated with the user stories
• Sprint admin: Digital maintenance of sprint activities and user stories and maintaining on SharePoint
• Chair defect triage meetings and daily status meetings and facilitate any Agile Ceremonies including the Scrum of Scrum which bridge across Scrum teams

BSA/Coordinator

Confidential

Responsibilities:

• Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
• Translated business requirement into Business Requirement Document (BRD)/ functional specification with analytical thinking, and gap analysis
• Served as a SME providing advice and financial planning.
• Created UML Diagrams including Use Case Diagrams, Sequence Diagrams, Data Flow Diagrams (DFD), and Web Page Mock-Ups using MS Visio.
• Involved with QA team to determine and develop methods for unit testing, integration and usability testing according to the application complexity and testing requirement.
• Performed data analysis, troubleshoot data integrity issues and trend data analysis.
• Created Requirement Traceability Matrix to support the application development
• Communicate progress on BA and BAT work packages, including Requirement and BAT Management, in a concise and timely manner, escalating issues to manager and partners where appropriate
• Coordinate multiple business and stakeholder groups, facilitate the creation and execution of Use Cases and User Stories
• Ensure all test artifacts adhere to standards and audit requirements and are stored in the project SharePoint site and in Quality Centre. And collect review/approvals from Business and development team
• Support team during execution of System, integration, UAT and Regression Test cases. And, running various SQL, UNIX and Mainframe jobs to generate various business reports.
• Assigning and track defects to the development team using HP Quality Centre(ALM), Confidential RTC/RQM
• Facilitate and/or participate in testing of developed solutions, including communication of issues and participation in fixes

BA/BSA

Confidential, Columbus, USA

Responsibilities:

• Participated in BRR(Business requirements review), Solution Planning and Agile Scrum meetings.
• Analyzed business requirements submitted by Subject Matter Expert (SME).
• Excellent attention to detail, analytical thinking, and gap analysis
• Strong knowledge of Requirements methodology (planning, elicitation, documentation)
• Manage bug tracking and provided information update.
• Develop plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates
• Participated in User Acceptance Testing (UAT)
• Developed SQL queries to interface with external databases.
• Participated in team meetings on bug and issues resolution.
• Worked with all SMEs of the application and coordinating them for all releases to their appropriate application teams.
• Coordinated with customer and resolving teams for faster resolution of problems.
• Highlighting the issues that need to be worked on priority with development/business teams during Scrum/Status meetings
• Use HP Quality Center(ALM) for repository, reporting and tracking defects and providing updates on defects
• Ensure all documents adhere to standards and audit requirements and are stored in the project SharePoint sites

BA/Onsite Coordinator

Confidential, Raleigh

Responsibilities:

• Focal point for the project. Participate in BRR/SRR, Master Test Plan, TRR and client status calls, understand and pass the information to the teams in India, China and Mexico
• Prepare estimation of the efforts needed for Release testing. Plan the Test Scope and execution of the application testing. Perform Test Readiness Review and assess the readiness to start testing
• Executing the Functional verification, User Acceptance, Sanity and Regression Test Cases
• Automated CCE test flows using RPT (Rational Performance Tester) and RFT (Rational Functional Tester) and shared the test scripts with the team for reuse in future testing in the application
• Reporting the defects to the CCE development team in the UVATS Database and Rational Team Concert
• Tracking the defects and Coordinating with different teams for quick resolution of defects
• Preparing status reports and representing team in Client Status calls during Patch or Release testing

Team Member

Confidential

Responsibilities:

• Prepared Test plan and Test Cases for RQs (New Requirements) and CRs (Change Requests)
• Functional Verification and Regression Testing
• Reporting defects using Configuration Management and Version Control tool
• Quality Assurance of Enterprise, Business and Commerce websites