EXPERIENCE SUMMARY:

• Over 5 years of IT experience in various stages of Software Development Life Cycle (SDLC), which includes hands on experience as SFDC Administrator, Developer on Salesforce.com platform.
• Certified Salesforce Administrator & Developer.
• Expertized in Integration and Implementation on Salesforce.com using Apex Language (Classes, Triggers & Controllers).
• Proficient in SFDC Development using Batch Apex, Visual Force Pages, Visual Force Components, Reports and Dashboards.
• Experience in implementing/creating Lightning Components and Lightning Applications.
• Experience in all stages of SDLC like requirements gathering, analysis, designing, coding, integration, documentation and development.
• Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter & App - Exchange Applications.
• Hands on experience in building Custom Lightning components and lightning applications.
• Experience in Upgrading Apps from Salesforce Classic to Lightning Experience to have rich user interface and better interaction of pages.
• Hands on experience in designing of Custom Fields, Custom Objects, Pick list, Role Based Page Layouts, Workflow Alerts and Actions, Workflow
• Excellent proficiency in Salesforce Administration tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility, Data Extraction.
• Extensively worked on Salesforce.com Sandbox and Production environment including creating Sandboxes and refreshing it time to time.
• Effective employment of Apex Data Loader, Import Wizard for data migration and management in bulk.
• Proficiency in Object Oriented Languages like Java, C++, C
• Worked on JDBC for mapping the java objects to relational database and SQL queries to retrieve, insert and update the data from the database.
• Experience in development using Scrum/Agile Methodologies .
• Self-motivated and capable of rapidly learning new technologies and processes and applying them to projects and operations.
• Good communication, interpersonal, analytical and problem-solving skills.
• Excellent debugging and documentation skills to achieve the complex business functionality.
• Excellent team player, ability to work in-groups as well as independently.
• Expert in capturing, analyzing, documenting and realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.
• Worked with team members for full-cycle projects such as developers to complete the consulting projects on time and deliver outstanding services to Salesforce.com clients.

TECHNICAL SKILLS:

Salesforce CRM: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component& Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL Aura Framework.

Languages: SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, C.

Web Technologies: HTML, CSS, XML, JavaScript

Database: Oracle, MySQL, Microsoft SQL server

Platform: Windows, Linux, MAC

IDE: Visual Studio, Eclipse

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, San Diego, CA

Responsibilities:

• Worked on developing advanced Lightning components and Lightning Applications.
• Used Salesforce lightening design system (SLDS) for the design of Lightning Components.
• Written various SOQL, SOSL queries in Apex triggers, classes using query language and wrote DML statements to update data in Force.com platform Database.
• Involved in complete SDLC using Agile development methodology. Experience working with the team in Scrum environment and following all the processes.
• Written code not to hit Governor limits and implemented Salesforce best practices in writing Apex Classes and Triggers.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
• Created and maintained the documentation for Design, Migration and Integration.
• Upgraded Apps from Salesforce Classic to Lightning Experience that will have rich user interface and better interaction of pages.
• Customized Salesforce CRM beyond native functionality with Visualforce and Apex code as per the requirements.
• Implemented lead and case management through web and email sources and setup auto- response rules upon submission.
• Involved in data mapping and migration of data from legacy system to saleforce.com.
• Used Data Loader to transfer the data into Objects and Fields from the legacy system to salesforce.com.
• Created Email templates in Text, HTML and Visual Force formats as per the user requirements for the application.
• Integrated with external system by making Callouts from Salesforce using Apex Web services (Http classes) for getting data and updating in Salesforce.
• Deployed applications from Sandbox to Production.
• Generated various Reports and Dashboards in Lightning for Sales performance tracking.

Environment : Salesforce.com platform, Lightening Experience, Visual Force, Apex Language, Data Loader, HTML, Workflow & Approvals, Custom Objects, Sandbox management, Eclipse IDE.

Salesforce Developer

Confidential, Fairfax, VA

Responsibilities:

• Developed various profiles and configured the permissions based on the organizational hierarchy requirements.
• Developed Apex triggers, asynchronous classes and test methods to achieve user's desired functionality.
• Used Force.com developer toolkit including Apex classes, Apex triggers and Visualforce pages to develop custom business logic.
• Extensively involved in business requirement gathering and design of process flows and objects.
• Involved in salesforce.com application setup activities and customized the applications to match the functional needs of the organization.
• Expert in various salesforce.com standard objects like accounts, contacts, leads, campaigns, reports and opportunities.
• Involved in Designing and customizing Visualforce pages using extension controllers, custom controllers and standard controllers.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used SOQL, SOSL for data manipulation necessary for the application using platform database objects.
• Implemented workflow rules and defined related tasks, email alerts, and field updates.
• Involved in deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Customized the dashboards to track usage for productivity and performance of business centers and their sales teams.
• Used data loader to perform insert, update, and bulk import or export of data from salesforce.com objects.
• Performed sandbox testing and migrated the code to the deployment instance after testing.

Environment : Salesforce.com - Lightning, Apex, Visualforce, Data Loader, Service Cloud, Workflow rules, Approvals, AppExchange, Adhoc Reports, Custom Objects, Custom Tabs, Email Services, Data Migration, Data Loader.

Salesforce Developer and Admin

Confidential

Responsibilities:

• Developed Apex Classes, Controller Classes, Extensions, Visualforce Pages and Apex Triggers for various functional needs in the application.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Reports & Dashboards, Opportunities, Forecast and Cases.
• Developed SOQL and SOSL queries to get data from different related objects.
• Created Junction objects and relationships between different objects with the help of Master Detail and Lookup Relationships.
• Created User Roles and Profiles, Sharing Settings, Security Controls and Field Level Security for various profiles.
• Created Workflows, Validation Rules for automated Lead Routing, Lead Escalation and Email Alerts.
• Worked on Data migration along with Data Imports using Data loader and Bulk API.
• Created and customized Page layouts for standard and custom objects.
• Created Summary Reports, Matrix Reports, Pie Charts and Dashboards to assist the business team.
• Implemented Web to Lead and Web to Case functionality.

Environment: Salesforce.com, Visualforce, Data Loader, Service Cloud, Workflow rules, Approvals, AppExchange, Custom Objects, Custom Tabs, Email Services, Data Migration, Data Loader