PROFESSIONAL SUMMARY:

• Overall 12+ years of IT Experience which includes 2 years as a Robotic Process Automation (RPA) developer.
• Experience in building RPA (Robotic Process Automation) solutions using UI Path.
• Understanding of UI path RE Framework (Robotic Enterprise Framework). Experience in Development, Testing and Deployment of Bots using UI Path Orchestrator.
• Experience in UI Path studio to design a Sequence, Flowchart and exposure to State Machine. Experience in handling errors using try catch activity.
• Experience in developing several types of applications (Web, Windows, Citrix) using UI Path.
• Experience in using Jenkins/Git/Bitbucket for implementation of Continuous Integration Tools.
• Having good experience and exposure across different domain such as Confidential, Insurance, Credit Cards, Contact Center and Healthcare industries.
• Worked with business team to create PDD (Process Definition Document) and developed SDD (Solution Design Documents)
• Experiencing in creating, enhancing and maintaining test scripts for various functional and regression testing using UFT/QTP and VBScript. Experience in developing Component based Architecture, Data driven and Hybrid framework using UFT/QTP. Experience in developing descriptive programming, function library, recovery scenario using VBScript in UFT/QTP.
• Experience in Web Services testing by using SOAP UI/ READY API tool.
• Extensively worked on Database Testing (Oracle/SQL Developer) and validating the application against the database.
• Experience in Test Script Execution, Defect Analysis, Reporting and Tracking bugs in Quality Center/ ALM.
• Strong Team Player and contribute towards the team goals. Ability to learn new technologies and challenging concepts quickly and implementing them.
• Ability to maintain and build client relationships, able to comfortably converse with all facets in the client’s organization.

TECHNICAL SKILLS:

Testing Tools: Selenium WebDriver, UFT 14.52, SOAP UI/READY API, Oracle SQL Developer.

RPA Tools: UI Path (v2019.4.2), UI Path Orchestrator

Version Control Tool: GIT/ Bit Bucket.

Test Management Tool: HP Application Lifecycle Management (Quality Center), JIRA, Rally.

Operating Systems: Windows.

Programming/Scripting Languages: Python, VB Script, Groovy Script, SQL

PROFESSIONAL EXPERIENCE:

RPA Developer/Automation Engineer

Confidential, Pleasanton, CA

Responsibilities:

• Implemented end to end Robotic Process Automation using UI Path. Developed workflows as per client requirement. Designed, Developed and Tested Bot tasks using UI Path.
• Created reusable Automation Framework for execution of workflows.
• Performed tool evaluation and feasibility to help in selecting suitable automation tool for RPA implementation. Analyzed the feasibility of existing process suitable for automation.
• Implementation of Image based solution using UI Path. Worked with OCR and Computer Vision for designing in UI Path Studios.
• Worked with Windows, Web Application and Citrix Automation end to end process Automation using UI Path.
• Involved in code review and fine tuning the code for performance related issues.
• Used screen scraping method to extract test from application by appropriate output method such as native, Full Text and OCR. Handled exceptions using Try - Catch activity.
• Used Data Scraping method for extracting structured data from KP.ORG browser application. Used image activities and wait conditions to ensure proper application loading to perform certain actions. Used excel automation for repetitive Excel data entry.
• Commands like Loops, If/Else, Wild Cards, Counter, variable operation, string operation, system variables are used in each step for building logics as an integral part of automating tasks.
• Terminal Emulator is used to retrieve data or to set data while working on Main Frames.
• Implemented selectors for interacting with windows and web browsers for continuous navigation of applications.
• Used Image activities and wait conditions to ensure proper application loading, to perform certain actions in a loop.
• Used UI Path Orchestrator for deployment, monitoring and management of Ui Path robot automation activity.
• Involved in code review and fine tuning the code for performance related issue.
• Working experience in DevOps environment. Used Jenkins for scheduling and execution of Project.
• Created and managed UFT test scripts based on requirements and scenarios. Developed Automation test scripts using descriptive programming in UFT.
• Maintained and enhanced data driven scripts for various Test Data creation such as MRN’s, KP.ORG accounts and addition of PCP’s to MRN’s. Created user defined and custom functions using VB Scripting.
• Develop automated webservices test scripts. Execute functional test for web services. Collaborate with web services development team.
• Monitor all automation processes and prepare status reports for all progress and document all automation processes and design an efficient automation framework.
• Estimate test efforts, analyze and communicate test results and participate in day to day QA Activities.
• Coordinate between Business Teams, Development Teams at onshore and offshore validation teams to get the deliverable completed on time with optimal quality.
• Identify required improvements in the test and development processes; make contributions to our automation tools that address specific needs.
• Contribute to robust, scalable, and high-quality test automation solutions for functional and regression testing.
• Work on effort estimation, test planning, risk and issues management.

Confidential

Responsibilities:

• Understanding the technical architecture of the Cisco UCCE and Confidential program.
• Involved in set up of systems and IP Phones with the desired software’s (Cisco Agent/supervisor) at client location. Configuration of Cisco phones through UCDT.
• Understanding the business flows (Aspect) and converting the flows to executable test scripts.
• Created and executed IVR test scripts as per the business flow for various sites in the Confidential program and reporting the defects to development team.
• Primary resource for 10 different applications-IVR, CAD/CSD, Email, Chat, CUIC, CCMP, GBI, MSBI, NICE, Web Board and ODA.
• Acted as Testing Lead for Contact Center and main role involved preparation of test cases as per requirements and execution of the same.
• Preparing the Functional Test plan, Test approach, UAT Test Plan and Defect checklist, Test closure memo and Sign off document. Involved in all kind of Test Management activities. Provided testing reports on daily basis to internal team/stakeholders.
• Provided trainings at client side on Agent desktop/Supervisor Desktop, CUIC and CUCM.
• UCCE Configuration- Call Type, Dial Number, Call Type - DN Mapping, Skill Group, Agent/Supervisor, Agent Team, Agent Team-Agent/Supervisor mapping, Skill Group-Agent Mapping.
• CCMP configuration- Agent Team-Agent/Supervisor mapping, Skill Group-Agent Mapping, Supervisor access to CCMP. CUIC Configurations for reporting.
• Enabling the on-boarding of RBS agents to the CCaaS platform.

Confidential

Responsibilities:

• Handling Central Coding, Security, Provisioning and DDL module.
• System Integration, Front end and Database testing using SQL developer to ensure the correctness of data flow across systems were carried out.
• Wrote SQL queries for Database Testing.
• Data set up according to the requirement.
• Modification and creation of test cases after discussions with onshore coordinators.
• Validating and Executing (SIT) the Builds and reporting defects to development team.
• Updating the Quality Centre on a daily basis along with the defects.
• Coordinating with the Development teams.
• Participated in the Onsite/Offshore team meetings.

Confidential

Responsibilities:

• Involved in Agile Testing Methodologies.
• Analyzing and understanding the Requirement Specification.
• Responsible for creating Test Data, Test cases (Product Test and UAT Test) as per Functional Requirements.
• Reviewing the test cases.
• Validating and Executing (Product Test and UAT Test) the Builds and reporting the Defects to Development team.
• Responsible for creating Regression Test cases as per Functional Requirements.
• Involved in preparation and enhancement of regression manual test scripts for identifying automated scenario.
• Involved in preparing automated regression test scripts and data driven scripts.
• Execution of test scripts, Creation of check points for capturing error messages, Parameterization of tests for running scripts for different data, creating output Values (Quote reference No, Time on Thank You screen, Premiums etc.), Dividing tests into multiple actions.
• Reporting Bugs based on the results of the execution of automation test scripts.
• Coordinating with the Development teams.
• Participated in the Onsite/Offshore team meetings.

Confidential

Responsibilities:

• Analyzing and understanding the Requirement Specification.
• Responsible for creating Test cases as per Functional Requirements.
• Executing the Builds on the QA servers and reporting the Defects to Development team.
• Sanity testing followed by Test bed setup and implementation of functional and system testing under different Browser Environments. Coordinating with the Development and QA teams.
• Reviewing the test cases.
• Participated in the Onsite/offshore team meetings.
• Data Acquisition & Data Conditioning.