FS Site Reliability Engineer Resume

SUMMARY:

Created a web app allowing hospital staff to register patients with Java Spring MVC, Apache Tomcat, Hibernate, and MySQL.
Designed and developed REST API for location based social network.
Integrated custom API as back - end framework, supporting CRUD functionalities.
I had a user-facing newspaper site frontend, with the database behind it, already built and running.
Built an internal reporting tool using Python that will use information from the database to discover what kind of articles the site's readers like by reporting 3 most popular articles of all time, 3 most popular article authors of all time.
Reported on which days did more than 1% of HTTP requests lead to errors.
Structured SQL queries by joining multiple tables.

TECHNICAL SKILLS:

Languages: Java, SQL & working knowledge of JavaScript, HTML, CSS, Python

Databases: MySQL, familiar with NoSQL

Frameworks: Familiar with Spring MVC, Hibernate, Bootstrap, Angular, Flask

Methodologies: Agile Development

Version Control: Git, GitHub

Cloud Platform: AWS

WORK EXPERIENCE:

Confidential

FS Site Reliability Engineer

Responsibilities:

Execute an average of 700GB/50,000,000 rows of daily data extraction, transformation and load (ETL) from the central repository to data centers at two different physical locations.
Drive daily stand up meeting and provide analysis for Change Tickets and Incidents raised on ServiceNow along with their impact to VP Business Technology, 4 Senior Managers along with 15 to 20 Engineers and consultants.
Part of L2 implementation and support team for payment applications, providing 24/7 application support to various customers, an average of 5 to 15 daily.
Ticket Queue Management and Ticket Triaging through ServiceNow. Provide technical support to 4 business teams (35 team members) daily, along with 2 to 4 other teams (10 to 20 Engineers) who join the RRT call for specific production issues.
Work with 10 team members (5 in US, 3 in UK, 2 in India) in all phases of software development life cycle.
Act as a production gatekeeper.