Scrum Master Resume Glen Mills, PA - Hire IT People

SUMMARY:

Self - motivated, independent and results-oriented IT professional with over 13 years’ experience in the IT industry. Skilled in leading scrum teams with the ability to multi-task and meet projects' deadlines. A solid communicator with strong troubleshooting, problem solving skills and a positive can-do attitude.

EXPERTISE INCLUDES:

Agile - Scrum Methodologies
Risk Management
Requirement Gathering
Certified Scrum Master, CSM
Release/Go-Live Support
Requirements Analysis
Certified Product Owner, CSPO
Project Initiation & Planning
Stakeholder Communication
Software Development Life Cycle (SDLC)
User Stories & Prioritization
SQL

PROFESSIONAL EXPERIENCE:

Confidential, Glen Mills, PA

Scrum Master

Responsibilities:

Responsible for managing the Agile activities for three product teams.
Work with the Product Management team on ensuring backlog is groomed and items are ready to go for the Sprint backlog.
Assist in removing any impediments for the development team and resolve follow-up questions.

Confidential, Philadelphia, PA

Senior Business Analyst

Responsibilities:

Developed and maintained an expert understanding of operational business functions.
Utilized extensive experience and judgment to plan and accomplish tasks.
Reviewed systems for validity and made sure that solutions were implemented in accordance with business requirements.
Reviewed deployment documentation and provided necessary support for test and production deployments.
Interacted with IT Operations Management, Systems Administrators and End-User Support Specialists to ensure all appropriate end user customer support levels were maintained.
Managed the software development activities of team projects to ensure all appropriate end user customer service levels established by Department Manager and corresponding executive were being met.
Partnered with the appropriate personnel to monitor and track project risks and escalated issues to ensure a high degree of customer satisfaction.
Collaborated with the development team in the detailed design sessions. Reviewed and prioritized user stories based on business needs.
Facilitated story point discussions to determine level of effort on user stories. Assisted with troubleshooting user and system errors, making appropriate recommendations.
Trained and mentored the new Business Analysts.
Served as a strong customer advocate, providing business vision and strategy to the development team.
Managed project initiation through delivery with proven leadership and influence, focused on staying on budget and on time.
Facilitated agile methodology within the team including running the sprint 0 preparation, planning, sprint review, demo and retrospective meetings.
Successfully launched 6 new software programs and over 200+ enhancements to existing systems.
Continuously looked for ways to reduce the technical debt.
Contributed to the enterprise Business Process Improvements initiative by documenting the to-be processes and acting as domain SME for the as-is processes.
Achieved cost savings by launching a TIBCO workflow solution at six exam centers, which reduced both pre-exam activity completion time and required employee arrival time.
Ensured strong client and management communications by relaying statuses, production problems and system enhancements on a regular basis keeping all stakeholders informed.
Established new Agile Scrum principles, serving as the Product Owner Proxy for majority of team’s projects ( ).

Confidential, Collegeville, PA

Senior Administrator

Responsibilities:

Analyzed and defined new business requirements and validation plans for system enhancements, developing test scenarios and troubleshooting system and data errors.
Recorded product information into database, ensuring accuracy and completeness.
Indexed electronic regulatory documents into division-wide database.
Extensive use of BRIO to define, build, format and validate reports for management.
Promoted twice due to outstanding work performance taking on additional responsibilities.
Entrusted to train new administrators on processes and procedures.
Interacted with end-users to assist with the use of the system and interpretation of available data.

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Scrum Master Resume

Glen Mills, PA

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