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Service Analytics Resume

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NJ

SUMMARY

  • 13 years of experience in Information Technology with 4 years of experience in Tableau development, 3 years in Java and 9 years of experience in testing Banking and Health Care applications involving Complete Testing Life Cycle activities like test planning, construction and verification of test cases, testing cycles under diversified technologies.
  • Extensive Tableau experience in Enterprise Environment including technical support, troubleshooting and report design.
  • End to end experience in designing and deploying data visualizations using Tableau
  • Deployed the reports and Scheduled Reports for the use of end users and customers.
  • Successfully upgraded Tableau.
  • Excellent understanding of Data modeling on concepts like Star - schema, Snowflake schema using fact and dimension tables and relational databases (Oracle) and Redshift
  • Proficient in RDBS technologies such as Oracle 10g, IBM DB2 9.1.
  • Strong experience in writing complex and efficient database queries using SQL.
  • Extensively worked with source-control tools like Harvest.
  • Experienced in defining Testing methodologies, Designing Test Plans, Test Cases, Verifying and Validating Data for effective QA implementation
  • Expertise in Quality Assurance processes and different levels of testing like Integration, Functional and Regression testing with business scenarios.
  • Good Exposure in Onsite and Offshore model.
  • Experienced in testing requirements developed and review scripts for positive and negative test scenarios, conducted baseline testing, and generated reports
  • Spearheaded initiatives in various stages of the Software Testing life cycle including User requirement analysis, Quality Assurance, Implementation
  • Expertise in QA Testing in Windows Environment and Oracle databases as back end and with Web, client/server applications
  • Extensively worked on Core Java
  • Proven Leadership experience with Strong Analytical, Presentation and Communication skills
  • Strong experience in testing tools like Quality Center
  • Experience with Integration testing of the applications using various sources like flat files and oracle database.
  • Good expertise in using SQL Developer.
  • Excellent communication skills and Ability to work in-groups as well as independently with minimum supervision and initiative to learn new technologies and tools quickly.

TECHNICAL SKILLS

Operating Systems :  Windows

Testing Tools :  Quality Centre 9.0/10.0, ALM, VSTS

Database : Oracle 9i/10G, DB2

Other Tools : SQL Developer

Source Control Tools : Harvest

Reporting Tools : Tableau Desktop, Server

PROFESSIONAL EXPERIENCE

Confidential

Service Analytics

Responsibilities:

  • Leading a team of 5 people stationed at offshore.
  • Involved in reviewing business requirements and analyzing data sources Excel/Oracle/Redshift AWS Servers for design, development, testing, and production rollover of reporting and analysis projects within Tableau Desktop.
  • Automating the process to download the report to xls using Tabcmd commands.
  • Using Tabcmd and Tabadmin commands to do basic server activities and customizing logo and banner colors.
  • Building dashboards by connecting to Postgres DB for user, groups, projects and subscription details
  • Building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
  • Administer user, user groups, and scheduled instances for reports in Tableau.
  • Creating subscriptions, custom views and subscribing users to reports.
  • Resolving subscription and extract failures.
  • Performance tuning of the dashboards.
  • Strong understanding of advanced Tableau features including calculated fields, parameters, table calculations, row-level security, joins, data blending, and dashboard actions.
  • Generated context filters and data source filters while handling huge volume of data.
  • Restricted data for users using Row level security.
  • Interacted with the existing database developers and DBA to understand the existing schema.
  • Keep track of own work effort with lean project management on sprint VSTS board.
  • Participated in daily stand-ups with clients on daily design and development effort
  • Interacting with users and training them on Tableau usage
  • Responsible for Developing Dashboard and preparing Ad-Hoc Reporting.
  • Provided 24/7-production support for Tableau users.
  • Tested dashboards to ensure data was matching as per the business requirements and if there were any changes in underlying data using SQL queries.
  • Conducted Daily/Weekly Onsite-Offshore Status Meetings.
  • Tracking and analyzing the defects and recording the variation between the Expected and Actual results, coordinated with the assigned Team regarding the Defects

Technical lead

Confidential, NJ

Responsibilities:

  • Leading a team of 2 people stationed at offshore.
  • Involved in reviewing business requirements and analyzing data sources Excel/Oracle Server for design, development, testing, and production rollover of reporting and analysis projects within Tableau Desktop.
  • Created views in Tableau Desktop that were published to internal team for review and further data analysis and customization using filters and actions.
  • Created dashboard using parameters, sets, groups and calculations.
  • Involved in creating dual-axis, blended axis bar chart with multiple measures.
  • Blended data from multiple databases into one report by selecting primary key’s from each database for data validation.
  • Restricted data for users using Row level security.
  • Performance tuning of the dashboards. sCombined views and reports into interactive dashboards and applied actions (filter, highlight and URL) in Tableau Desktop that were presented to Business Users, Program Managers, and End Users.
  • Scheduled data refresh on Tableau Server for weekly and monthly increments based on business change to ensure that the views and dashboards were displaying the changed data accurately.
  • Tested dashboards to ensure data was matching as per the business requirements and if there were any changes in underlying data.
  • Conducted Daily/Weekly Onsite-Offshore Status Meetings.
  • Tracking and analyzing the defects and recording the variation between the Expected and Actual results, coordinated with the assigned Team regarding the Defects raised and retested them against the application.

Technical lead

 Confidential, Owings Mills, MD

Responsibilities:

  • Interfacing with Multiple Stake holders from FACETS and FEP platforms.
  • Keeping track of the new requirements / change in requirements of the Projects.
  • Provide requirement walkthrough with the team based on the meeting.
  • Assigning task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Review and publish the test scripts to the stakeholders
  • Review and execute the test scripts in HP Quality Center.
  • Preparing the Test Plan, Test Cases, Test summary report and Metrics for the project.
  • Generating daily, weekly and monthly status reports through Quality Center Dashboard.
  • Coordinating and conducting the end to end testing.

Technical Test lead

Confidential, Owings Mills, MD

Responsibilities:

  • Estimate and obtain management support for the time, resources and budget required for the testing
  • Participate in webinar/meeting and capture the requirements.
  • Keeping track of the new requirements / change in requirements of the Projects.
  • Provide requirement walkthrough with the team based on the meeting.
  • Assigning task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Review and publish the test scripts to the stakeholders
  • Review and execute the test scripts in HP Quality Center.
  • Preparing the Test Plan, Test summary report and Metrics for the project.
  • Generating daily, weekly and monthly status reports through Quality Center Dashboard.
  • Act as the single point of contact between Client, Exchange and team.
  • Coordinating and conducting the end to end testing.

Technical Test lead

Confidential, Charlotte, NC

Responsibilities:

  • Estimate and obtain management support for the time, resources and budget required for the testing the patches and new tools.
  • Assigning task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Client-Offshore Coordination.
  • Act as the single point of contact between Client and offshore team.
  • Preparing the Test Plan, Test summary report and Metrics for the project.
  • Address the issues with respect to the HP Quality centre
  • Review and publish the test scripts to the stakeholders

Technical Test lead

Confidential, Charlotte, NC

Responsibilities:

  • Involved in Project Planning providing Testing Timelines and Impact assessments for Projects/ Release.
  • Conducted Daily/Weekly Onsite-Offshore Status Meetings and Co-ordinate testing efforts between onsite and offshore teams.
  • Conducted Defect Management meeting’s to determine status and progress on pending Defects.
  • Designed and developed Test Plans, Test Scripts and Test Cases in Quality Center and executed them Keeping track of the new requirements / change in requirements of the Projects.
  • Keeping track of the project schedule and ensuring the timely delivery of different testing milestones.
  • Tracking and analyzing the defects and recording the variation between the Expected and Actual results, coordinated with the assigned Team regarding the Defects raised and retested them against the application.
  • Perform functional, integration, regression testing and preparing the test reports using as repository to maintain new and modified test cases.
  • Involved in user training sessions and assisting in UAT (User Acceptance Testing).
  • Utilized Quality Center for Tracking and Reporting Defects, which are assigned to developers / source teams.

Technical Test Lead

Confidential, Charlotte, NC

Responsibilities:

  • Effort Estimation, Task allocation, Client-Offshore Coordination and Status reporting.
  • Coordinating and executing t he t est s f or t he producti on i ssues.
  • Preparing the Test Plan, Test summary report and Test.
  • Participating in the business walkthrough on the new requirements.
  • Peer Review of the test scripts.
  • Conducting test scenarios walkthroughs with business
  • Developing m anual t est scripts.
  • Executing the test scripts of both Functi onal t esti ng and Regressi on testi ng and tracking the results in Quality Center.
  • Setup of development environment for the team including installation and documentation for tools used like Tomcat.
  • Production Support for users
  • Developing backend flow using Core Java

Technical Test Engineer and Technical Lead

Confidential, Charlotte, NC

Responsibilities:

  • Test Effort Estimation, Task allocation, Client-Offshore Coordination.
  • Generating status reports and publishing them.
  • Reviewing and developing the Test scripts based on the requirements.
  • Conducting the walkthroughs with business on the test scenarios.
  • Executing the test scenarios and tracking the results in Quality Center.
  • Preparing the Test Plan, Test summary report and Metrics for the project.

Test Engineer/Senior Test Engineer

Confidential

Responsibilities:

  • Involved in coding for Creation of Account, Customized Statement and Mini Statement for the user and locker management.
  • Involved in Independent Unit testing and Integration testing of above modules.
  • Involved in documentation of unit test plans, CM plan and PM plan.
  • Achieved shared success awards and accolades from the clientele for dedication and quality deliveries.
  • Achieved team player of the month for three consecutive months for delivering quality artifacts in LendScape-East and LendScape-West projects.
  • Attended training on SQL conducted by Infosys.

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