EXPERIENCE SUMMARY:

• Over 7.5 years of experience in SCCM 2007,2012 and CB and 2 years in Application Packaging
• Author of WordPress blog ashsccm.wordpress.com and a regular contributor to TechNet forums as well.
• Experience in System Center Operation Manager (SCOM) and System Center Orchestrator (SCO)
• Experience in installing SCCM Roles like MP,DP,SUP,SMP
• Experience in migrating SCCM infrastructure to Current Branch
• Experience in collecting HW and SW inventory and creating custom report using SQL queries
• Experience in Setting up Software Metering for tracking usage of software
• Experience in troubleshooting any kind of SCCM Server related issues
• Experience in Creating Automation tools and applying them using Status Filter Rule
• Experience in Creating SQL jobs for automating daily activities
• Experience in generating SSRS reports in SCCM for clients
• Experience in deploying and troubleshooting software patches
• Experience in creating and implementing the change requests for SCCM
• Experience in WSUS, MDT and it’s configuration
• Experience in Fixing all kind of SCCM client installation and configuration issues
• Experience in Windows Installer technology and Deployment
• Experience in Virtualization: App - V 4.6, 5.0 & 5.1, Symantec Workspace Virtualization (SWV)
• Experience in MSI Package: Wise Package Studio 6, Install shield Admin Studio 8.0, 10.0
• Experience in Orca, FileMon, RegMon, Processmon
• Experience in VBScript, Batch Script & PowerShell
• Experience in .Net and C# for creating automated tools
• Currently leading the team for setting up SCCM infra for DMZ domain machines where there is no-trust relationship between SCCM site server’s domain
• Running KUSTO queries for large DB and create MS FLOW for automation
• Customer Support:
• Actively involved in Production Support as senior SCCM Administrator and also having good Interaction skills with the End Users.
• Received customer Appreciation from all the Projects assignments
• Carrier Achievements:
• Certificate of Appreciation towards “Best Trainee”.
• Certificate of Merit towards “Best Innovation” for creating many automation tools and reducing human efforts and saving cost.
• Certificate of Appreciation towards “Star Performer” for resolving maximum L3 level issues.

TECHNICAL SKILLS:

Scripting: VBScript, Batch Script, Powershell, C#, .Net

System Center Suite: SCCM 2007, SCCM 2012, SCCM, SCOM 2007/2012, WSUS, System Center Orchestrator 2012, Intune

Shopping & ticketing tool: Flexera App portal 2015 R2, BMC Remedy On Demand

1E: Nomad

SCCM Tools: DP Job Manager, Collection Viewer, Policy Spy, Client Center, WMI Explorer

Confidential Operating Systems/ Applications: MS Windows 98 - Windows-ME, MS Windows XP, MS Windows XP 64 bit, MS Windows 7, Windows 8.1, Windows 10, MS Windows 2000 Professional, MS Active Directory, MS Windows 2008 R2 Server, Windows 2012 R2

Operating System UNIX: Linux

Hardware & Networking: Windows - DHCP, DNS, ADS, Group Policy, IIS

Office Applications: MS Office

Database Systems: Oracle, SQL-Queries, SSRS, MySQL

SW-Distribution: Wise for Windows Installer, InstallShield, Confidential SMS Installer, Confidential Virtualization Sequencer App - V 4.5.1, Confidential Virtualization Sequencer App - V 5.0, Symantec Workspace Virtualization, PictureTaker, Orca

Application Deployment: Active Directory, SMS Server, SCCM deployment

Virtualization of Systems: VMWare Workstation / Server / VDI / Vsphere, Symantec Ghost Images

PROJECT EXPERIENCE:

Confidential, Redmond

Senior SCCM Administrator

Responsibilities:

• Deploy and troubleshoot software packages, software updates on sccm clients
• Create Application/Package/Software Update Deployments as per the request
• Monitoring all SCCM servers’ health and remediate in case of any issues
• Patch different type of servers like Front End, BackEnd across all DCs Confidential uses for Offlce 365 and cloud based services.
• Analyze and fix package replication issues to Distribution points.
• Quarterly update SCCM infra to Current Branch so that new features can be used efficiently.
• Check any superseded or expired patches and remove them from SUG.
• Deploy ADLDS service using Confidential ’s internal tool call DMS (Data center Management Services)
• Make sure patch compliance is more than 98%.
• Write SQL queries for quickly check status of any deployment or state of any machine
• Analyze and fix package replication issues to Distribution points
• Monitor APM alerts and take necessary actions in case of any discrepancy
• Fix WMI issues and SCCM client installation issues using WMI
• Run S360 report to create patch compliance dashboard on weekly basis.
• Automate Email for failed Imaging using Kusto query and Confidential Flow.
• Coordinate and manage India Team and help them to troubleshoot the patching and imaging issue.

Confidential

SCCM Administrator

Responsibilities:

• Monitoring all SCCM servers’ health and remediate in case of any issues
• Check Site components and replication status between CAS and Primaries
• Check Backup SCCM DB is completed successfully for disaster recovery
• Create Application/Package/Software Update Deployments as per the request
• Troubleshoot any ongoing deployments for good success rates
• Monitor SCOM alerts for any disk space, memory, disk IO issues
• Provide deployment reports or client health report to management
• Handle L2/L3 issues assigned in Remedy (ROD) ticketing tool
• Connect to remote machine using SCCM Client and troubleshoot any issues
• Raise change request for implementing new changes to SCCM infra and once approved, apply the required change
• Test new features in development infra before implanting the same in Prod
• Write SQL queries for quickly check status of any deployment or state of any machine
• Analyze and fix package replication issues to Distribution points
• Monitor APM alerts and take necessary actions in case of any discrepancy
• Fix WMI issues and SCCM client installation issues using WMI
• Troubleshoot any build failure or staging issues
• Check 1E Nomad client health states and resolve any issues
• Setup Reclamation Campaign using Software Metering or Asses Intelligence
• Quarterly update SCCM infra to Current Branch so that new features can be used efficiently
• Check any superseded or expired patches and remove them from SUG.

Environment: SCCM 2012,1511,1606,1610,1702 and now 1706, 1E Nomad, Flexera App Portal, SCOM

Confidential

Senior Administrator

Responsibilities:

• Designing and deployment of mid to large scale software distribution SCCM infrastructures for up to 1,60,000 systems.
• SCCM site installation and site level issues and configuration, DRS replication issues.
• Understanding on various Imaging engines and Windows 7 Imaging process.
• Decommissioning of old SCCM servers and preparing new servers for SCCM Site Systems.
• Monthly Patch Management including Analysis, testing and deployment on Production Servers and workstations through SCCM 2007/2012 and Preparing for the monthly Patching compliance report.
• Configuring the Software metering, Asset Intelligence, Configuration baseline and other SCCM client agents and components.
• Deploying software or patches using direct or query based collection.
• Co-ordinate with Software Lifecycle services team to understand the Package deployment request and carry out the deployment.
• Performing WMI repair and troubleshooting client installation.
• Using SCOM for monitoring all our sccm servers’ health state and providing report as availability.
• System Center Orchestrator for automation using its actions and links.
• Monitoring and troubleshooting the software distribution/Patch Management end-to-end process. And Monitoring SCCM Servers health using SCOM.
• Resolving image, software and Patch deployment issues from server side as well as client side.
• Tickets handling which involves various issues users face during daily operations using BMC remedy.
• Generating any kind of custom reports using SQL queries and views using SSRS.
• Checking OSD or PXE related issues in case of build failure while staging the machine.

Environment: SCCM 2007, SCCM 2012, SCO, SCOM, Nomad, Reclamation Campaign

Confidential

Application Packager

Responsibilities:

• Managing issue related wise package studio packaging and deployment on Coordinating solution done for packages with the Client.
• Creating packages using Wise package studio and SWV virtual applications
• Using Orca, MSI, registry, WMI to customize the requested application while repackaging
• Generating .SMS file for SCCM deployment using tool
• Initiating the UAT and prepare machine for user to test
• Move the applications to production and deploy it in users machines

Environment: Wise Package studio, SWV, SCCM 2007, App-V