SUMMARY

• Over 20 years’ experience leading global IT Programs and teams for Confidential .
• Certifications include PMP, ITIL, CISA, and CISSP.
• Experience working with AWS and Azure Clouds, IaaS, PaaS platforms and services
• Prepped compute workloads for staging to AWS and Azure Cloud infrastructure.

TECHNICAL SKILLS

• AWS and Azure cloud deployments
• HP/Dell Servers
• VMware
• Cisco IP Networks
• Cisco Video Conference platforms
• Oracle
• Microsoft SQL
• MQ Middleware
• Linux and Microsoft server
• Desktops and Laptops
• PowerPoint
• Visio
• Excel
• Word
• SharePoint; Cisco PIX
• Checkpoint SPLAT firewalls
• F5 Load Balancers
• Citrix Servers and NetScalers
• Confidential PBX
• Cisco UCM
• Security platforms
• VPN.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Cloud Security Program Consultant

Responsibilities:

• Symantec CWP/CWA Cloud workload protection and detection deployments
• Threat simulation and detection using Safe Breach simulators and sensors
• Advanced Analytics using Elastic Cloud Enterprise, Spark ML and Streamsets
• Automation (RPA bots) of eight Security dashboard reports

Confidential, Irving, TX

Infrastructure Project Consultant

Responsibilities:

• Engaged to plan and manage the enterprise migration from Office 2010 on premise to Office 365.
• Cleanup of legacy domains from prior acquisitions, server, network, and legacy applications.
• Define and implement new provisioning solution using Okta for two - factor authentication and authorization.
• Integration of enterprise mobile asset management solution using Air Watch.
• Plan and deploy RPA Bots to migrate user Session Internet Protocol accounts - Automation Anywhere.

Confidential, Southlake, TX

Project Manager

Responsibilities:

• Engaged to manage the Global Infrastructure Refresh program (Atlas) consisting of 4,700 servers needing OS, DB, Middleware, Storage, VMware upgrades, and server replacements for Confidential ’s top 52 Revenue producing applications.
• Improved the stability of 1200 Oracle databases and related servers using Orachk and Golden Gate Replication parameter redesign.
• Refresh of 800 MS SQL/MySQL databases and servers.
• Chaired daily Scrum/Agile sessions.
• Successfully negotiated and coordinated with Confidential ’s External Hosting Service Provider (DXC) to develop configuration parameter exception reporting for End-to-End Sweep project.
• Managed and tracked all Change Controls between Business Units and Operational Support Teams related to databases in ServiceNow.

Confidential, Irving, TX

SVP Senior Group Infrastructure Manager

Responsibilities:

• Successfully delivered corporate redesign project of Confidential Headquarters’ video conference facilities including 54 new state of the art executive boardrooms and conference facilities. $15M budget.
• Led the conversion of stand-alone server infrastructure to virtual server infrastructure as part of the global technology roadmap.
• Drove weekly vendor improvement meetings stabilizing all video conference platform software releases.
• Championed new Cloud-based services for Confidential intelligent monitoring of all UCS infrastructures.
• Deployed Pexip VCaaS hosted video conference platforms allowing for real-time troubleshooting and cost reporting for company charge-backs.
• Managed video/audio Engineering, Implementation, and Design Teams in NAM, EMEA, APAC regions supporting over 160,000 audio conference accounts, and over 1500 video conference endpoints while simultaneously upgrading and integrating those platforms.
• Led Lean Transformation for CTI working with Confidential to optimize Tier 2 and 3 engineering process flows to increase customer satisfaction and reduce time to remediate issues.

VP Senior Program Manager

Responsibilities:

• Led Global Technology Infrastructure Data Center projects for Confidential Consumer businesses: Confidential Cards, Confidential Finance, Retail banking, Wealth Management. Consolidated 24 data centers into 3 strategic data centers supporting over 24,000 contact center agents, their applications, and infrastructure. $87M budget.
• Built strong working Technology Teams designing and deploying Confidential /Aspect/Nice/IVR/ICM voice solutions.
• Excellent working relationships with third party offshore vendors in EMEA, LATAM, and APAC.

Confidential, Dallas, TX

Senior Project Manager

Responsibilities:

• Managed Credit Card application development, third party connectivity voice and data networks, and restack projects in Confidential global offices and data centers.
• Managed Offshore 3rd party connectivity into Confidential, B2B/B2C connections, Credit Card production platform.

Confidential, Dallas, TX

Network and SOX IT Consultant

Responsibilities:

• Directed corporate-wide networks supporting 26 internet sites for Belo broadcast and publishing companies.
• Managed corporate-wide telecommunications platforms ( Confidential ) and billing for mobile phones.
• Developed Security policies for identity and access management, proactive vulnerability testing, Intrusion detection platforms, and wrote disaster recovery plans.
• Responsibility for server engineering support; UNIX, Linux, and Wintel.