Director of Operations Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Director of Operations

Responsibilities:

Managed the on boarding process for 25+ new hires including the setup of new laptops, email, additional software, and coordinated security credentials
Increased cost forecasting capabilities for management by standardizing department hardware needs and developed a tracking system for hardware, reducing expenses by approximately $10,000
Established office phone system, restructured office space and assembled five conference rooms with full video conferencing capabilities, significantly increasing employee productivity
Instituted office lunch policy to enable employees to utilize an additional 30 minutes each day

Confidential, Menlo Park, California

Director of Operations

Responsibilities:

Collaborated with Founder to revise the structure of employee compensation and audit spending to modify the company's AWS budget, decreasing company expenses by approximately $60,000 a year
Managed the development of a CRM integration feature with the engineering team, allowing data to merge between Salesforce and the Confidential platform, providing customers the ability to utilize contact and usage information
Responsible for fundraising $1,500,000 on a convertible note and the sale of $550,000 in services
Developed and negotiated deal terms for over 150 contracts and advised customers on the Confidential platform