SUMMARY

With 10+ years of hands - on experience on every aspect of software design life cycle and technology management I am looking for Technical Lead opportunity.

AREAS OF EXPERTISE

• Strategic Planning Project Management Business Solutions
• Team Building CRM BI Specialist
• Offshore Team Management Contract Negotiations Vendor Relations
• Service Oriented Architecture Software Architect SDLC
• Manage IT Resource Data Management
• AGILE (Scrum and Kanban) Technical Liaison System Upgrades
• Object Relational Mapping Troubleshooting Process Work flow

TECHNICAL SKILLS

• ASP.Net, C#, VB, AJAX, MVC
• Web Services: SOAP, JSON, REST
• SQL Server, MySQL, ORACLE
• TSQL, PL-SQL, DDL, DML, DCL, TCL, Query Analyzer, SQL Profiler, Job Scheduler
• Triggers, Stored Procedures, Views, Functions, Performance Tuning, Linked Server
• TFS, Visual Source Safe, SVN
• SQL Server Integration Services (SSIS)
• SQL Server Reporting Services (SSRS)
• Javascript (JS), HTML, CSS, XML,XSLT, XAML
• VM Ware
• MSMQ
• Windows Components
• IIS Administration
• WinSCP, FTP, sFTP, HTTP, HTTPs, SSL
• Crystal Reports
• LINQ
• Window Jobs/Scheduler
• Active Directory

PROFESSIONAL EXPERIENCE

Confidential

Manager

Responsibilities:

• Worked alongside HR team to manage every year open enrollment changes and integrate process and data between vendor to HRIS to payroll
• Served as liaison between vendors (and internal end users) and developers to convert business processes into logical high end technical solution
• Collaborated all IT resources (networking, systems, developers, end-users) on project level for successful product
• Effectively defined business and systems requirements, delivery and support plans to various stakeholders (executives, department heads, end users, vendors, or consultants)
• Responsible for planning, coordination and execution to upgrade and maintain different application and database servers
• Provided proactive analysis of key metrics, project milestones, and departmental priorities
• Resolved issues through negotiation with business and IT partners to achieve project goals
• Built and managed offshore development team for smooth implementations of MVC web portals
• Managed resource allocation for IT needs, new work requests, change request, task and time management, weekly release cycles, prioritized issues and utilized Salesforce as daily IT service management tool
• Responsible to delegate projects to application developers and report writers reporting to me.
• Guided them to architect, plan and execute projects for IT needs of the company.
• Maintained staff by recruiting, selecting and training associates
• Managed the upgrade and migration of corporate level CRM (Campusvue) and HRIS (Microsoft Dynamics GP)
• Followed Agile methodology for project execution through SCRUM and KANBAN
• Maintained coding standards using peer review, assigning peers, and other team building exercises Communicated regularly with stakeholders regarding pertinent IT activities.
• Stayed up-to-date on industry trends and technologies and ensured company runs smoothly and follow proper protocols, procedures and standards.

Senior Application Developer

Responsibilities:

• Designed and developed open enrollment (medical benefits and deductions) scalable integration from scratch for all company employees
• Introduced SSIS, SSRS to the company and developed infrastructure around this initiative from deployment strategy to training other developers.
• Migrated Great Plains from 10 to 2010 ( policies, work-flow, UAT, Data migration, extenders, smart list, vendor scrums, internal team communication)
• Supported technical and non technical project teams in defining, designing and reviewing product and software requirements, implementation and upgrades.
• Trained semi-technical people to understand data, write queries, convert data into simpler reports
• Interviewed and hired core technical developers to grow the IT team as the company was growing
• Design, developed, implemented and maintained various complex integrations using extensive SSIS, C#, SQL through flat files, API, sFTP, FTP, WinSCP, etc.
• Worked with various departments (Marketing, Finance, Human Resource, Academics) to help with building self-service tools, provided them “push a button” apps, complex reports.
• Upgraded Lead Management system to push leads to cloud CTI Five 9 and Salesforce
• Worked extensively with Dynamics Great Plains, help design work-flows, custom fields, develop extenders, Smart lists, integrate with Active directory
• Integrated file feeds to and from 401K, Benefits and deductions, Cigna, Payroll, etc.
• Collaborated closely with the Database Administrators to plan and execute backup and disaster recovery strategy for the company.
• Established coding standards, peer-review protocols and server naming standards.

Application Developer

Responsibilities:

• Build electronic lead processing system from scratch to a stable version which is still the core system of company till date.
• It includes various steps from gathering raw data from various vendors through API, websites and then validating, de­duping, cleansing, fixing and formatting as per business requirement.
• Integrated leads with auto dialer for contact center and used 3 rd party tool SilverPop to initiate auto welcome emails as well as manage future email campaigns
• Build complicated reports and dashboards using SQL, Crystal Reports
• Build various web portals for different departments using .net 2010 Framework, C#, JS, Telerik Toolset, Windows Authentication
• Single Sign On integrations with third party applications
• Managed and upgraded SQL Database servers
• Designed and developed Students authenticated portal

Confidential

Software Consultant

Responsibilities:

• Generate complex finance and speaker reports using TSQL
• Enhance speaker portal as per new requirements such as new fields requested, new calculation etc., using C#
• Create new XSLT files for new features
• Work with codebase in .Net 2.0 and .Net 3.0 framework
• Create procedures, functions and views in MS SQL 2005
• Work with Tortoise Subversion as code repository

Confidential

Application Developer

Responsibilities:

• Expertise gained in company’s CRM product to better understand the business logic for Enhancements, Support and Bug fixing
• Developed marine industry dealers, vendors and manufacturers inventory based website with features like payment calculator, credit application etc.
• Developed new code base using CSLA business objects in C# .Net 2.0
• Worked with cross platform applications which were scoped from classic ASP to .Net Remoting and Web services
• Involved with incoming and outgoing Feed System that included different code base for different functionality such as daily leads, weekly inventory updates, full feeds, incremental feeds etc.
• Analyzed and designed enhancements and new feature requests.
• Extensively worked with Oracle 10g that involved, DDL, DML, triggers, procedures, packages and performance tuning
• Primary responsibility for custom work for clients based on an existing system or developing a completely new system known as FLEX role
• Debugged existing windows components, windows services and web applications
• Presented research and scoping efforts for new applications and/or enhancements with Visio diagrams
• Enhanced internal administration tools using active directory and Client admin tools with secure logins
• Ensured high quality and best coding standards for deployed code
• Responsible for known alerts or scheduled tasks that system may fail to execute and ran analyses to report to higher management.
• Knowledge transfer to the team about the expertise gained and creating documentation
• Prepared test cases and performed code walk as peer review