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Centeral Dispatch Associate Resume

Seattle, WashingtoN


Data management professional with 6 years of experience in database and data capturing applications development, data rearrangement, monitoring and evaluating customers data and statistical analysis for organizations.


  • Development of Database and Data
  • Advanced user of Microsoft Excel
  • Capturing Applications (PivotTables, VLOOKUP, Conditional IF's,
  • Data Rearrangement and Exploration etc.)
  • Descriptive and Inferential Statistics
  • Data Management and Statistical Analysis
  • Data Analyses with the Appropriate
  • Training Using SPSS
  • Statistical Approach (regressions, factor Database Training Using MS - Access analyses, t-tests, ANOVAs, etc.)
  • IBM SPSS, STATA, Tableau, Google Data Mining and Visualization Analytics and SQL
  • Research and Reporting
  • English and Amharic


Centeral Dispatch Associate

Confidential, Seattle, Washington


  • Coordinated pickup and delivery of orders using a suite of internet-based and MS Excel tools
  • Interpreted information from different sources to determine daily and intra-day customer order and Confidential Flex capacity requirements, then adjust as necessary and execute accordingly
  • Communicated with Last Mile Transportation Operation Center (LMTOC) agents and Confidential Flex delivery partners ensuring on-time delivery
  • Coordinated with Confidential Fulfillment Center teams to ensure orders depart on time with zero defects.
  • Used tools provided to make informed decisions that solve for planned and unplanned events (traffic, weather, sporting, community) leading to anomalies outside normal dispatch operations

Data Manager



  • Analyzed 10 GB relocation and evacuation of refugees data using multiple regression to identify the opportunity to reduce the cost associated to refugees movement from neighboring country and reduced the expense associated with bus, boat and air movement by 30%
  • Developed a database and other data capturing applications using MS-Access, SQL, MS-Excel and SPSS in order to collect appropriate information about refugees movement to generate reports which are related to refugees movement expense for future settlement, their camp location, to identify the number of shelters needed in the camp, to identify distribution of non food items in a particular camp, to allocate other necessary things such as food, education and medication
  • Supervised data encoder and data entry staff members.

Computer Software Teacher



  • Taught more than 400 students MS-Office Packages, Advanced Ms-Excel, Database using Ms-Access, SPSS, Peachtree Accounting, Quick Books, Adobe Photoshop and Adobe InDesign and made a contribution in the information technology advancement of the society
  • Provided consultancy for students doing their thesis or research projects in selecting appropriate statistical test and analysis methods; as a result 95% of students successfully accomplished their thesis or research projects with excellent performance

Data Clerk



  • Analyzed 5GB the quality of HIV/AIDS patients data using one way ANOVA by proper follow up of each patient medical status and improved the quality of their health by 20%
  • Analyzed and improved more than 1000 HIV/AIDS patients CD4 counts cell by observing, consulting and taking appropriate measures on the health status of selected patients
  • Analyzed ART (Anti-Retroviral Therapy) Cohort data analysis report and minimized the number of HIV/AIDS patients who discontinued their medication from 12% to 2%

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