IT Support Resume San Jose, CA - Hire IT People

SUMMARY

Data analysis, data mining, statistical modeling, data management, business analytics and optimization.

TECHNICAL SKILLS

Scripting Languages: Python, SQL, R

Analysis Tools: SAS (Certificate on Base Programmer), Minitab, Tableau, Excel (pivot table)

Databases: MS SQL Server 2008, Access o Platforms Linux (Red hat, Ubuntu), Mac OS, Windows

Tools: MS office, VNC, VMware

PROFESSIONAL EXPERIENCE

IT Support

Confidential, San Jose, CA

Responsibilities:

Provided technical support for configuration, installation, problem isolation and problem resolution of company computer and network systems.
Troubleshoot, evaluated, and identified root causes of problems and implemented solutions o Managed domain administration including creating, deleting, and customizing users, maintaining servers and subsystems

System Technician

Confidential, San Jose, CA

Responsibilities:

Installed and configured systems such as Supports infrastructure applications, or Asset Management applications, and Inventory Management with SQL
Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing