SUMMARY

• IT/GIS Professional with technical expertise in mapping and information management software; thorough noledge of relational databases management systems and adapts to proprietary programs quickly to meet organizational goals
• Achieves consistently high levels of client satisfaction through delivering timely technical support and accurate assessment of geospatial data and IP intelligence data sets
• Establishes solid relationships with businesses and clients by working cooperatively to identify and correct discrepancies in various projects/datasets
• Manages concurrent projects under stringent deadlines with solid organization skills and attention to detail
• Proactively create technical documents to improve department efficiency and to simplify workflow processes for new and existing employees

TECHNICAL SKILLS

• ESRI ArcGIS Suite (ArcMap 9.3.x/10.x, ArcIMS, ArcReader)
• Milsoft WindMil Engineering Software
• Trimble GPS
• Oracle
• TOAD 10.x
• Oracle SQL Developer
• AutoCAD
• QGIS
• MongoDB
• Python
• GeoMedia
• MapInfo
• MicroStation
• Java
• Smallworld
• SQL Server Express
• Spectra Precision Software
• UNIX
• Microsoft Office Suite
• MS Project
• Visio

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, California

Data Analyst

Responsibilities:

• Conduct detailed analysis on Internet Protocol (IP) addresses and networks
• Provide insight and analysis of IP geography to customers through proprietary feedback system
• Implement and modify heuristic algorithms to associate geography with IP address
• Perform analysis and detection of malicious websites/malware and report results to colleagues
• Lead on Malicious Monitoring Project for .CO/.US/.BIZ /.NYC domains. Analyze URL’s daily to assess risk of malicious/fraudulent activity. Report domains pertaining to protocol
• Track malware/malicious trends via reports and statistical analysis
• Proactively trained co - workers on new projects (malware detection/ISP connection type project)
• Recommend to developers ways to improve software functionality which led to an increase productivity
• Utilized QGIS/Google Earth to analyze spatial trends and shifts in IP data
• Converted latitude/longitude coordinates to represent real world spatial places (city/state) for various projects
• Create technical documentation on standard operating procedures for coworkers and new hires
• Present educational seminars on technical processes to cross-functional partners

Confidential, San Jose, California

Database Analyst

Responsibilities:

• Provided IT support with various proprietary database systems
• Analyzed and developed existing user data for improved accuracy
• Performed custom queries in response to requests for data sets
• Followed-up with members tracking progress of community groups
• Recommended solutions for enhancing database operations through testing and QA of information

Confidential, Lake St. Louis, Missouri

Support Specialist

Responsibilities:

• Delivered quarterly utility map updates by utilizing ArcGIS for utility cooperatives in various Midwestern regions servicing up to 50,000 customers
• Converted 800 co-ops to NISC proprietary mapping system and performed QA/QC checks prior to product release
• Managed multiple utility projects concurrently, reporting project status to Team Leads and cross functional teams
• Implemented and recommended process improvements to Team Leads to accelerate business procedures and efficiency
• Produced sophisticated ad hoc maps and calculations in support of vector and raster mapping
• Tested software and recommended functional improvements to teh engineering team based on clients’ feedback
• Updated and maintained GIS database; developed reports and presentation materials based on teh data
• Maintained department wide user manuals and technical documents through updating processes and incorporating screen captures to clarify information

Utilimap Confidential, Fenton, Missouri

GIS Analyst

Responsibilities:

• Updated hundreds of service territory maps for central Missouri and south-central Illinois for field surveyors
• Reconciled utility map code violations and recording infringements for Ameren Confidential, within one hour of receiving notification, in accordance with teh National Electrical Safety Code standard
• Provided client support when analyzing large sets of data and supply analytical support to client programs
• Provide PC hardware and software support which included updates, configuration, and setup of new user PC’s.

Confidential, Lexington Park, Maryland

Senior Computer Specialist

Responsibilities:

• Updated map products at Patuxent River Naval Air Station utilizing ArcMap GIS and Oracle database
• Fulfilled custom requests from teh Department of Public Works and other clients for quality thematic maps
• Evaluated and promoted new mapping/planning technologies within teh office
• Compiled and created technical documentation and user manuals for use within office
• Collected Global Positioning Systems (GPS) coordinates for new structures on base
• Collaborated with colleagues to troubleshoot technical issues related to PC hardware and GPS equipment

Confidential, Upper Marlboro, Maryland

GIS Technician

Responsibilities:

• Revised existing TIGER/Line vector data employing current GPS county information and verified teh accuracy through aerial imagery and county vector data for teh 2010 census
• Produced technical documents on outlining coordinate correction process for internal colleagues
• Completed exhaustive site work within three weeks per locale. Areas included, but not limited to, San Diego, New York City, Washington, D.C., and numerous Midwest regions
• Trained new hires on project workflow and proprietary software applications