Senior Functional Consultant Resume Austin, TX - Hire IT People

SUMMARY

Highly innovative Technical Manager wif a proven ability to coach and develop teams through periods of substantial growth.
me am an expert at identifying changes that will impact technical specifications, and has an impressive track record of making sounds judgements and decisions that enable teams to deliver KPI ' s and business objectives.
Possess professional business skills as a confident leader wif exemplary bilingual (English/Spanish) skills who can create lasting bonds wif clients, contractors and stakeholders alike.
Currently seeking to work for a company that TEMPhas a workplace culture amongst the technical team that inspires performance.

TECHNICAL SKILLS

Linux Debian, Windows OS, Mac OS X Oracle, MSSQL, Relational Databases SQL, HTML, CSS, JavaScript
Microsoft Office 2010 - 2016, SQL Server Management Studio, MS Access, Libre Office, Salesforce

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Senior Functional Consultant

Responsibilities:

Provide customer satisfaction through TEMPeffective delivery of professional services, including customer implementations and conversions, system application training and assisting wif technical and service related issues, including installations, conversions, interfaces and reports.

Confidential, Austin, TX

Customer Success Technical Manager

Responsibilities:

Promoted to leadership role accountable for technical delivery of high profile, high complexity projects across the services organization.
me'm the primary technical liaison working wif multiple departments to troubleshoot, find solutions and enhance our product.
Partner wif leadership team to manage a startup technical team of 2.
Train and manage outsourced responsibilities to a team of 6 junior engineers in Confidential .

Solutions Implementation Engineer

Confidential

Responsibilities:

Implement on time, on budget completion delivery of projects. Setup integration jobs for implementation customers prior to go live dates.
Work wif business consultants to implement solutions according to defined scope and schedule.
Provide quality testing of all configured units, as well as system-wide testing and site audits prior to customer review.
Visit customers' onsite to assist in consulting best practices technical decisions.