Global IT Compliance Co-op Resume Philadelphia, PA - Hire IT People

TECHNICAL SKILLS

Salesforce CRM; Aveksa RSA Access Certification Management; Metricstream GRC; Microsoft Office (Excel, PowerPoint, Access Word, Outlook); Google Adwords; Google Analytics; Sharepoint; Constant Contact Email Marketing; Camtasia Studio; Onyx CRM

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Global IT Compliance Co - op

Responsibilities:

Mitigated risk associated with terminated employees by re-engineering process of investigation into outliers and potential exceptions, comprised a report of teh data collected and disseminated results to Internal Audit which resulted in creation of a Control
Assessed feasibility of teh implementation of SQL Logging, published teh whitepaper to teh global ACE intranet, which was read by all employees in Compliance
Collaborated with North America Compliance Coordinators to identify any potential risks within Segregation of Duties, relayed teh results to teh Information Technology leads which resulted in process re-engineering
Expanded knowledge of Application Systems Development Life Cycle, which improved understanding of teh roles of teh applicationdevelopment team
Participated in heuristic analysis of Metric Stream Governance, Risk, and Compliance Training, which resulted in further companyinterest into teh software
Compiled comprehensive report on Global IT Risk Assessment with a conclusive analysis on best practices of risk mitigation andemerging trends, disseminated information to senior management, which improved insight into areas of improvement

Confidential, Philadelphia, PA

Information Systems Co-op

Responsibilities:

Recorded meeting notes and accountabilities for project management of integration between CRM platforms, articulated ideas, which resulted in improved development of user interface
Produced monthly training videos with Business executives, published content to Glenmede’s webpage and SharePoint site which was viewed companywide by all employees
Investigated issue with data communication between document management platforms, reported results which improved clarity of documents
Conducted data integrity analysis of CRM database, delivered report to Onyx CRM administrator resulting in ability to recover licenses
Developed further business acumen by attending weekly seminars on Investment Banking, Manager Research, and Private Wealth Management, which resulted in meetings with greater tactic knowledge transfer

Confidential, Philadelphia, PA

Expansion and Outreach Assistant

Responsibilities:

Developed Salesforce CRM User experience by using design principals, which resulted in superior usability
Executed an Email Marketing Campaign by analyzing metrics and analytics which resulted in improved open emails, click through rates,and list subscriptions
Integrated Microsoft Access database transfer to Salesforce Platform by using Excel formatted sheets which resulted in a new databasepresented to CEO of Confidential