Systems Engineer Resume
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PROFESSIONAL EXPERIENCE
Confidential
Systems Engineer
Responsibilities:
- Managed Dynamics Confidential Accounting System
- Responsible for migration of application from physical hosted solution to AWS hosted solution
- Developed automated solutions to various manual processes using scripting and SQL tasks
- Daily administrative tasks (providing support for Accounting department) o Evaluate, configure, and administer 3 rd party add - on software
SQL Server Administrator
Confidential
Responsibilities:
- Performed migration of SQL servers from physical servers to AWS hosted solutions
- Utilized AWS features to gain maximum performance for peak usage o Design and implemented multiple clustered systems o Troubleshooting of performance problems, including diagnosing poor performing queries
WMS Engineer
Confidential
Responsibilities:
- Windows based software with SQL backend
- Utilized SQL tools and creative scripting to solve problems and reduce reliance on vendor for bug fixes
- Responsible for planning the migration of Confidential s WMS solution from local hosting to AWS hosted o Responsible for assisting development teams with integration into order pipeline
- Maintained multiple test environments and developed strategies to mirror production data, ensuring accurate test results
- Provide on-call support
- Mentored junior team members
Technical Support/System Administrator
Confidential
Responsibilities:
- Responsible for administration of PCs and Windows Servers
- Serve as Microsoft Exchange 2010 Administrator
- Experienced in patching using WSUS and Altiris
- Serve as Anti-Virus administrator: Symantec Endpoint Protection (including firewall)
- Administered DNS, Active Directory and Group Policy
- Designed and implemented support process for Helpdesk using ITIL best practices
- Monitored workflow of halpdesk to ensure SLAs were met by support staff
- Hyper-V Virtualization experience in a clustered environment
- Experience using Windows Server 2003/2008/2008 R2 and Windows XP/Vista/7
- Supported Cisco wireless network and performed diagnostic testing as needed
Confidential
GIS Analyst
Responsibilities:
- Performed spatial and geographic analyses to support urban planning firm
- Directed all Geographic Information Systems operations for company
- Managed and coordinated multiple projects within tight budgets and deadlines
- Participated in company IT group to direct IT policy and planning
- Supervised work of a part-time employee