Senior Systems Admin Resume
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SUMMARY
- 14 years of I.T. experience, (12 within the eDiscovery industry which centers around SQL)
- Certified Relativity Infrastructure Specialist
- Microsoft Certified Technology Specialist - Windows Server 2008 Active Directory & Windows 7
- CompTIA Certified Professional - Security+, Network+, A+
- Known for solving complex issues, automating manual processes, and identifying bottlenecks
PROFESSIONAL EXPERIENCE
Senior Systems Admin/Mid-level DBA
Confidential
Responsibilities:
- Automate manual tasks via PowerShell and or SQL scripting
- Write reports via PowerShell and or SQL scripting
- Install, maintain, upgrade, and test Relativity and eCapture (multi server Windows applications that sit on top of SQL)
- Install, maintain, support, and upgrade SQL server when required by an eDiscovery related application
- Create, follow, refine, and automate procedures related to installing or supporting eDiscovery applications/SQL
- Audit existing environments to verify they are following agreed upon best practices and security settings
eDiscovery Application Specialist
Confidential
Responsibilities:
- Install, maintain, support, and upgrade eDiscovery related applications (eCapture, NUIX, Relativity, Venio, etc...)
- Install, maintain, support, and upgrade SQL server clusters when required by an eDiscovery related application
- Create, follow, refine, and automate procedures related to installing or supporting eDiscovery applications/SQL clusters
- Resolve issues and speed up SQL searches/jobs reported as slow by end users
- Help vet new and or competing applications/solutions against existing applications/solutions
- Benchmark eDiscovery related applications, identify bottlenecks, report findings, recommend solutions
- Automate manual tasks and reports via PowerShell and or SQL scripting
- Create and maintain configuration management checks/reports in an effort to verify configuration sync and prevent drift
- Act as a conduit between eDiscovery and Infrastructure staff
- Create, maintain, and present training materials to new hires
- Automate Asset Management (hardware and software) audits in an effort to reduce costs and fill license gaps
Senior Network/Systems Administrator
Confidential
Responsibilities:
- Installed & maintained: Windows Server 2003 & 2008 R2, Exchange 2003, Active Directory, DNS, SQL Server 2005/2008, BlackBerry Enterprise Server, Symantec Backup Exec 2010, Avira Anti-Virus, OpenDNS, VMWare ESXi, Solarwinds, Clearwell, IPRO Premium Scan, eCapture, and WatchGuard firewalls
- Developed and maintained I.T. department (previously outsourced)
- Assisted w/ building eDiscovery department (previously outsourced)
- Acted as first tier of support for eCapture and SQL related issues
- BlueArc NAS Administrator - 104 TBs of storage + mirrored to co-location
- Designed scheduled backup plan, backup quality control procedures, and quarterly backup tests
- Automated patching and license tracking via Kaseya Managed Services
- Designed Intranet on top of SharePoint 2010
- Provisioned and maintained virtualization via VMWare ESXi
- Maintained 25+ physical servers and 60+ virtual machines
- Increased production speeds by identifying and resolving performance bottlenecks
- Identified and replaced end-of-life/slow/limited storage production servers
- Created a storage and archive solution for live/archived eDiscovery and scanned projects
- Added our first remote office to our domain via a firewall to firewall VPN and remote domain controller
- Designed and managed the construction of new data center, cooling solutions, and backup power
- Developed co-location and disaster recovery plan
Network Operations Analyst
Confidential
Responsibilities:
- First tier troubleshooting for on-site servers, networks, and desktops
- Worked as conduit between Helpdesk and Engineers to resolve end-user critical/VIP tickets
- Monitored/escalated internal/remote networking equipment for FCG & clients
- Performed backups, validated their integrity, and sent offsite to Iron Mountain
- Accountable for audit and termination of secure access to building & server bays
- Maintained server bay equipment to meet standard temperature and humidity levels
- Helped maintain/prepare data center for meeting SLAs, HIPAA guidelines, and SAS-70 auditing
- Helped map and implement escalation/procedures for 3 new clients
- Trained new hires