SUMMARY

• IT Professional with 13+ years of overall IT experience, focus in the area of Development, Support, delivery and Implementation of various software Applications.
• Solid experience on IBM OpenPages & RSA Archer Implementation, configuration, administration and business analysis.
• Possess goodknowledge in GRC Workflow, Thirdparty Risk Management and Operational Risk Analysis .
• Extensive experiencein Incident, Problem, and Change Management and Service delivery for distributed Applications andexperienced in IT Infrastructure Project Management Operations.
• Dedicated team player, a self - motivated individual, and has demonstrated leadership skills in a matrix organization, with the ability to build an effective cross-functional team and develop the individuals on the team.
• Provided training to Customers and Business partners (Boot Camps) on GRC Tools OpenPages & RSA Archer.

TECHNICAL SKILLS

Tools: RSAAr chereGR C Confidential u ite 6.x,5 .x, IBM OpenPages

Programming Language: Core Java, .Net

Database platforms: Oracle, SQL

Operating Systems: Windows, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

GRC Senior Consultant / Technical Lead

Tools: Used: RSA Archer

Responsibilities:

• Working with Operational Risk Analysis teams and supporting them on various issues.
• Creating Risk Events and Corrective actions based on Operational Risk Model.
• Analyzing the ways to improve the Operational structure of various Business Units.
• Supporting Business on managing the data and reports related to Operational Business Process.
• Ensuring the proper functionality of the application.
• Trouble shooting various user accesses / reporting issues.
• Supporting users on adhoc Requests received through Mailbox.
• Running User Access Reports on Weekly/Monthly/Quarterly basis.
• Follow up of Issues to the corresponding teams (Incident Management).
• Customizing solutions through Triggers and Helpers.
• Training Customers and Business partners (Boot Camps) Archer.
• Preparing Monthly Project Budget Reports
• Created new on-demand applications and enhancement of existing core applications
• Created iViews, Dashboards and Workspaces.
• Worked on data import and data export feature.
• Modified/created new access roles for new/existing Applications.
• Tested applications in Dev environment.
• Designed notification templates and create new notifications using those templates.

Environment: Archer eGRC SmartSuite Framework 6.4, archer GRC Tool, IT Service Management, UAT.

Confidential, Atlanta, GA

GRC Consultant

Responsibilities:

• Field creation and configuration - cross-reference fields, calculated fields, custom value lists.
• Managing access control of the users on Archer. Adding new users to the platform r ap idapp licatio nde v el o pm ent t oo l Confidential .
• Wo rkfl o wsb asedo nd y n a m ic r ec o rdper m issi o n Confidential, ev entsan dno tificati o n Confidential .
• Creatingfields,re po rts,iV i ew ’ Confidential anddash b o ard Confidential .
• Configuration of workspaces, iView’ Confidential, reports.
• Creation of questionnaire from scratch.
• Configuring access control using application-level, record-level and field-level access control functionalities of archer
• Involved in UAT and prepared test scripts for UAT.

Environment: Archer eGRC SmartSuite Framework 5.X, archer GRC Tool, IT Service Management, UAT.

Confidential

G RC Senior Consultant

Tools: Used:Ar chereGRCSmartSui teFram ew o rk5 .X, IBM OpenPages

Responsibilities:

• Understanding the client existing environment and the new business needs.
• Prepared business requirement document containing process overview, workflow and functional requirements.
• Designed dashboards, reports, and notifications.
• Made changes to the application including fields, notifications, events, and access control.
• Setting up kick-off calls to discuss about project requirements.
• Provide process oversight and consulting and execute tasks assuring quality and integrity of GRC tools and deliverables.
• Liaised with business and functional owners during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Prepare project status reports and submitted to the management on ongoing basis.
• Assist coordination and implementation of appropriate IT governance and reporting capabilities.
• Building GRC Solutions and functionalities as per customer requirement in IBM Open Pages.
• Creating Data migration plans (RSA Archer to IBM Open Pages).
• Guide the implementation of IT compliance control objectives, provide gap analysis, track timely closure of identified control gaps and provide input to continuously improve relevant services and processes.
• Collaborate with the GRC team on the development of the GRC solution.
• Worked on data import and data export feature.
• Modified/created new access roles for new/existing Applications.
• Tested applications in Dev environment.

Environment: Archer eGRC SmartSuite Framework 5.X, archer GRC Tool, IT Service Management, UAT.

Confidential

Business Analyst

Responsibilities:

• Initiated system modifications, system expansions and many new systems releases.
• Developed designs execution timelines, cost analyses and more.
• Led testing procedures - Analyzed and modified programming systems whenever necessary (including installing, debugging, encoding, and testing).
• Identified, tracked, reported and then resolved any issues or problems in a timely manner.
• Communicated any necessary changes to development team.
• Enforced project schedules and deadlines - Managed project resources consistently with given timetable.
• Applied feedback, comments and supervisor input.
• Prepared clear and concise system documentation.
• Maintained detailed knowledge of all relevant tools.
• Participated in process mapping and departmental procedures.

Environment: Archer eGRC SmartSuite Framework 5.X, archer GRC Tool, IT Service Management, UAT.