SUMMARY

• Passionate, goal - oriented Sr. Business Systems Analyst with 8 years of experience in all phases of Software
• Development Life Cycle. Proactive and detail-oriented team player with excellent communication, interpersonal and problem-solving skills.
• Diversified experience with roles as Sr Business Systems Analyst, Business analyst, Scrum Master, Developer in domains like E-commerce, Banking, Pharmacy, retail, Finance, PCI (payment card industry) with proven ability in leading cross functional and self - organizing teams.
• Good domain knowledge and work experience in Banking, Investment Banking, Health care, Insurance, Business and Financial services (BFS), Hedge funds and trading. expertise in web analytics, marketing and business analysis. In-depth hands-on experience in managing all aspects of e-Commerce from business review and analysis to web analytics, online marketing, email services,
• Excellent Analytical skills to understand the Business Process and Functionality, Business, and Functional Requirements and to translate them to System Requirement Specifications, Develop Functional Specifications for Business Process Refinement, and Automation.
• Content Maps Entitlement Structures CRM Social Media Archiving Email Solutions Data Integration, Business Process Management, Business Architecture Dynamic Case Management, Customer Communications Management.
• Strong interpersonal skills with the ability to work effectively with local and offshore team members and excellent leadership skills
• Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents for Financial, Banking and Brokerage and Mortgage
• Trained and managed offshore teams in multiple projects worked on the Anti Money Laundering (AML), Compliance/Regulatory Research & Reporting rules.
• Expertise in assessing the level of effort required to complete a project and staying within my estimate’s ranges.
• In-depth knowledge on Hadoop ecosystem components like: Pig, Hive, Sqoop, Flume, Oozie, Zookeeper, Cloudera Manager, Flume.
• Experience in deploying Hadoop cluster on public and private cloud environments like: Amazon AWS, Rackspace and Open stack .
• Experience with a wide range of content-oriented products/artifacts deployed via channels including Web Applications. Performed analysis on various modules pertaining to the web application.
• Worked on front-end and back-end Application Programming Interface (API) to define the functionalities of user interface (UI).
• Strong knowledge of Data Warehouse architectures - Hub and spoke, federated, independent, centralized, along with ETL process, Data Marts, Star/Snowflake Schema, Facts, Dimensions, OLAP, MOLAP, ROLAP, HOLAP.
• Possess good knowledge of validation scripting such as JavaScript, jQuery, Angular JS, and NodeJS

TECHNICAL SKILLS

SDLC Methodologies: Agile-Scrum, Waterfall-Scrum Hybrid, Waterfall, XP, SAFE, Kanban.

Project management: MS Office, JIRA, Rally, Confluence, HP ALM, TFS, Version one

Requirement Management: MS Office, JIRA, Rally, Confluence, HP ALM modeling tools: MS Visio, Mock Up Screens, Rational Rose, Balsamiq

Reporting tools: IBM Cognos, Tableau, SSRS, MS office Suite, MS Excel, power BI

Big data: Hadoop, HDFS, Hive, Pig, Sqoop, Flume, Kafka, MapReduce, Spark

Testing tools: HP QC, HP QTP, Selenium, Soap UI

Languages: HTML, CSS, JAVA, XML, SQL, SOAP, REST, JSON, C, C++

Databases: Relational DB--MySQL, MS access, oracle.,Enterprise DB- oracle DB, MS SQL server, IBM DB2,NoSQL DB—Cassandra, MongoDB

PROFESSIONAL EXPERIENCE

Confidential, Deerfield, IL

Hadoop Business systems Analyst

Responsibilities:

• Creating Business Requirement Document (BRD) by gathering all the information from business stakeholders, data scientists, data integration consumers, campaign management teams, digital/Ecom teams and maintaining it on teams shared space (SharePoint)
• Translated technical applications specification into functional and nonfunctional business requirements
• Creating Functional Requirement Document (FRD)/ Technical requirements by getting inputs from Tech Leads and SME and gathering assumption of the Business requirements by hands-on interaction with the Integrated Data Hub components
• Bridging the Gap between end users/ stakeholders and delivery teams by serving as a primary liaison between Digital teams, Business and individual consumers of Data integration, personalization effort
• Prioritizing requirements, backlog or user stories for delivery teams by Analyzing and document high level and detailed technical, functional requirement and translate that to use case diagram for detailed requirements and for planning and roadmap strategy
• Developing validation template for Sqoop jobs for data loading from Enterprise Data warehouse to Hadoop systems and vice-versa
• Testing of new scripts being implemented within IDH (integrated data Hub) and ensure that the target system consumption has defined success rate
• Understand and developing data mapping from source to target tables and the business logic used to populate target table and providing the Business user with the mapping documents
• Facilitating by-monthly Technical design and status meeting for a smooth transmission of the end user to the new campaign data integration process.
• Playing support roles in Project team build issue resolution - by communicating and constantly following up with Runops teams (build, administration) to resolve the issue and necessary escalation and Dependency management- by understanding existing solution architecture and updating related documentation whenever there is a change. Providing the updated information to stakeholders to resolve the dependency
• Preparing testing modules setup for inconsistencies and missing steps-Test scripts and User Acceptance Tests (UAT).
• Open/Tracking defects in Jira for issues identified during UAT-Working with various teams in resolving, testing and closing defects.
• Supporting the requirements, design, and creation and testing phases of project while continuously coordinating and conducting transition of knowledge to functional IT team members.
• Creating Test plans to include Data integration, System integration, and user acceptance testing and coordinating the QA process.

Environment: waterfall-scrum cadence and Kanban model, Jira, confluence, SharePoint -documentation, MS-Visio, MongoDB, Hadoop (on-prem), Azure cloud(Hadoop cloud hosted),AWS, mongo compass, Teradata, voltage encryption

Confidential, ADA, MI

Technical Business Analyst

Responsibilities:

• Collecting and rationalizing user stories from global stakeholders
• Bridging the gap between end users/stakeholders and delivery teams
• Prioritizing platform backlog or user stories for delivery teams
• Ensuring product quality for end users based on user story acceptance
• Ensuring that end users have the necessary training and support materials in place to effectively use the product
• Reporting product status/health to the Product Owner
• Ensuring overall user experience for end users
• Understanding the business needs of our customers
• Playing supporting roles in Project team issue resolution, Dependency management, Product design
• Discussions, Epic planning o agile ceremonies: backlog grooming, sprint planning, etc.
• Collaborating cross-functionally with Information Technology specialists as well as other key stakeholders, as needed, to assure systems meet business unit needs

Delivery owner/ Business systems analyst

Confidential

Responsibilities:

• Participated in Gap Analysis to identify gaps in existing account management experience Globally and to identify the requirements for the changes in the proposed system.
• Interviewed various product owners, digital delivery managers, analysts to gather business requirements, wants/ needs concerning the project and documented the requirements on confluence.
• Conducted research on ongoing Hybris / Ecommerce website implementations to identify the existing Account management capabilities
• Lead data modeling and research indicatives for the development of business requirements.
• Performed data analysis with high complexity in support of ad-hoc reporting, customer requests.
• Significantly contributing in UX development that may positively influence improvements in the Account management experience.
• Worked closely with product, UX and business team to design applications, research and align Confidential business goals through front end development and UX and report new features / functionality to the product/ux manager
• Formulated Data analytics questions for Project infographics/dashboard by closely working with Data science Team
• Lead 3 analysts in the data analysis and requirements elicitation for the implementation of Global account management capability across all the existing solutions
• Collaborated with enterprise Analytics Team to Identify KPI’s for new Product applicable to Global audience/ users
• Facilitated daily stand-up, while enforcing time boxes, responding to the impediments, tracking issues and aligning the cadence planning with all the other teams. facilitated sprint checkup during mid sprint, to review the acceptance criteria for the committed product backlog items

Environment: Agile-scrum cadence and Kanban model, Jira, confluence, Tableau, MS-Visio, MongoDB, Okta, AWS (EMR, EC2, S3, ELB, GLUE, ATHENA), AS400, Hybris global implementations

Confidential, ROANOKE, VA

BUSINESS SYSTEMS ANALYST

Responsibilities:

• Formulated and defined systems scope and objectives based on both user needs and IT perspective, was the single voice to business while representing IT
• Devised and modified procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Performed analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Developed and delivered courses/tutorials for new or onboarding ETL developers on Oracle Cloud Basic Navigation and Reporting, General Ledger, Accounts Payable, Accounts Receivable, Asset Management and Controlling
• Partnered with IT Project Managers and Business stakeholders to identify business goals, document current state business/technical processes and data flows, document future state processes and data flows, document gap analysis between current state and future state
• Collaborated with horizontal Data Analyst Community to develop analytical tools using Big Data Platform such as Hadoop
• Lead requirements gathering, analysis and verification to write requirement statements that are complete, consistent, concise, accurate, traceable, and verifiable
• Created end point document for management and reviewed Hadoop log files.
• Identified impacted business and IT areas, seek appropriate representatives across the teams, and lead discussions to identify issues, impacts, possible solutions and project estimates
• Partnered with Tech team to understand and document current system functions and limitations
• Partnered with Technical and Architecture resources to design possible, feasible solutions, leveraging current assets as appropriate and consistent with the broader enterprise direction
• Lead discussions and design sessions involving the appropriate resources in decisions concerning UIs, data flows, data integrity, data integration, system integrations, business process reengineering and project phasing
• Assisted in documenting and analysis on multiple projects for data conversion, migration and consolidation of different companies with separate banners, ERP systems and AS/400’s to a single AS/400.
• Training users to use the system and to customize their data analysis reports in Cognos
• Attend weekly status meetings to discuss the accomplishments and project milestones

Environment: Scrum Hybrid, Jira Microsoft Excel, Microsoft Word, Microsoft Power Point, Power BI, Devops,, MS-Visio Google EMR (Hadoop, Map Reduce, HBase, Sqoop), AWS (EMR, EC2, S3, ELB, GLUE, ATHENA).IBM Data stage, UC4, SAP bods, AS400(legacy- sales data), Adis.