Software Engineer Resume

SUMMARY

Around 5+ year’s experience in PEGA PRPC (6.x,7.x and 8.x).
Extensive knowledge in Development, Migration, Deployment and Integration of PRPC.
Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
Experience on CPM/CS for Financial Services, Financial Services Industry Foundation, Health Services Industry and CTI frameworks.
Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
Involved in all stages of software development cycle, thorough with software methodologies like Waterfall and Agile.
Experience in integrating systems with MQ, SOAP and REST
Strong knowledge in configuration of PRPC system for performance tuning.
Strong knowledge in PRPC case management.
Finished PEGA CSSA 7.x course from PDN Academy

TECHNICAL SKILLS

Languages & Tools: PRPC 7.x, CPM, CTI, Web Services, PHP.

Web/Application Servers: Web Sphere, Apache Tomcat.

Web Technologies: HTML, XML, SOAP, REST

Databases: Oracle

Tools: Microsoft Visio 2003/2005 Professional

BPM: PRPC Pega Rules Process Commander.

Verticals: Banking, Financial and Health

Operating Systems: Windows, Mac OS

PROFESSIONAL EXPERIENCE

Confidential

Software Engineer

Responsibilities:

Development using PEGA Rules Process Commander V 8.x according to the Business Requirement.
Working with Payment Integrity business areas, project teams, and IT technical teams, as well as, outsourced vendors to ensure innovative Pega Platform App development, support, and project delivery.
Focus is on Pega development and enhancements supporting Payment Integrity.
Assists in the Management of Pega app assets and provides complex or highly complex support of the Pega development tool set, develops software, and coordinates maintenance and enhancement activities.
Testing and debugging using tracer and rules inspector.
Designing the SQL connector to get data from the external database.
Involving in Creation of validation (property - validation. obj-validation) rules to implement business logic validation.
Using RDB-List, RDB-Open, RDB-Save depending on the business rules in the project.
End to end Integration testing of the application.

Confidential, Minneapolis,MN

Software Engineer

Responsibilities:

Development using PEGA Rules Process Commander V 7.x according to the Business Requirement.
Involved in creating activities, activity step methods, when rules and decision rules.
Prepared the User Interfaces (section, harness, flow action), portal representation.
Implementation and integration of multiple external systems with SOAP, REST and MQ connectors.
Testing and debugging using tracer and rules inspector.
Designing the SQL connector to get data from the external database.
Involved in Creation of validation (property-validation. obj-validation) rules to implement business logic validation.
Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project.
End to end Integration testing of the application.
Developing the campaign rules and screen flows for phone process under Next-best action in CPM framework.

Confidential, Minneapolis MN

Software Engineer

Responsibilities:

Developed and tested solutions based on the design requirements.
Developed technical specifications to support the functional requirements.
Created various PRPC activities, flows, flow actions, assignments, SLA, declarative rules.
Used RDB Method to create Database Connection and Created Web services using Connect- SOAP and Connect-MQ.
Troubleshooting technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements using Tracer, application logs and PEGA alert logs.