Program Manager Resume Redmond, WA - Hire IT People

SUMMARY

Played a key role in the 45 million topic migration to Confidential Docs
Development, program management, and content production of cloud - based streaming video full-stack.
Strong cross team, customer and executive collaboration skills.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Program Manager

Responsibilities:

Designed tooling and algorithms to eliminate 99.99% of edge cases for the 45 million topic migration for MSDN/Technet to Confidential Docs. (SQL & Kusto)
Wrote SQL queries, scripts, and regular expressions to streamline and automate work, analyze data and parse text.
Created validation that reduced number of false positives for remaining migration topics by 40%. (Excel, SQL & Kusto)
Developed reporting and key metrics to inform success and scope of documentation contributor guide. (Kusto)
Collaborated with content stakeholders to mesh migrated content with existing content and optimize customer experience. (Azure DevOps & GitHub)

Confidential, Seattle, WA

Program Manager & Developer

Responsibilities:

Negotiated with management to create product roadmap and feature set based on customer feedback and direct use.
Developed Node.js back-end for cloud-based (AWS) streaming video platform.
Converted engineering team from waterfall to agile methodology which reduced release cycle time by 600%.
Prototyped Angular HTML 5 video front-end.
Introduced best practices for source control reducing lost code by 100%.
Recorded and edited both live and on-demand video.
Provided pre/post-sales support and training for end users and resellers.
Created product demos, sample implementations, and custom graphics.
Wrote and edited copy for promotional websites and video platform.