Azure SQL Db Engineer Resume Redmond, Washington - Hire IT People

SUMMARY:

Technically adept with hand - on experience in Incident Management, deployment, and maintenance of an institution's on-premise and cloud solutions
Able to write/review and edit automation code (T-SQL, Kusto query language, PowerShell, Bash CLI) and data objects written in JSON or XML.
Experience in technical troubleshooting, with broad expertise in core infrastructure technologies (server, compute, storage, network, authentication, databases)
Demonstrated high consistency, and the ability to handle multiple issues and effectively balance priority needed. Showed self-motivated to learn new technologies and to grow professionally. Work in a 24x7x365 support model involves working in shifts and/or being on-call.

TECHNICAL SKILLS:

Familiar with: C++, PYTHON 3, HTML5, JavaScript, CSS, PHP, Power BI, R, Wireshark, Anaconda navigator, TCP/IP Protocols, Logic app, SAS, blob storage, Log Analytics, VMs

Skilled and experienced in: IBM AIX, OpenSUSE, MS Office365, MS Excel, Flexcube Banking Software, Oracle 10g, IBM BigFix, Jarvis dashboard, Case Buddy

Skilled and experienced in: Azure Core Platform Compute, Storage, Networking. Data Platform SQL Server & Azure SQL DB, Azure Database Migration Service, Office Deployment Tool (ODT), ARM, SSMS, ASC, Azure Portal, SQLPackage, Azure Storage Explorer, Data Sync

PROFESSIONAL EXPERIENCE:

Azure SQL Db Engineer

Confidential, Redmond, Washington

Responsibilities:

Ensured that each support request owned is handled as per service level agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling commitments.
Troubleshoot/workaround and resolved highest severity cases including performance and connectivity issues of azure SQL server and databases
Represented as azure SQL database subject matter expert to advice and make recommendations to Microsoft customers
Resolved more than 180 cases and collaboration tasks in less than 6 months
Worked on office 365 deployment support. Resolved complex issues includes Microsoft Volume Licensing, Office Authentication and Activation, Change management for Office 365 clients, deployed Office with SCCM, Group Policy, VDI, Add-Ins, and Third-Party Software

IT Engineer

Confidential, Irving, Texas

Responsibilities:

Participated in full scale deployment of Confidential hardware refresh for all 7-11 stores across the US
Contributed in the implementation of new state of the art POS hardware, software, and network configuration and installation for over 9000 stores within the United States and Canada
Conducted fault isolation in regard to diagnose and remediate network connectivity issues. Executed patches and troubleshoot problems, and escalated issues that needed further review
Supervised more than 3 field technicians per night, and upgraded each store’s network communication system and other peripheral devices
Trained new hire

Application Engineer

Confidential, Richardson, Texas

Responsibilities:

Supported windows base applications and clients
Diagnosed and resolved customers issues related to hardware, application, and network connectivity
Investigated reported issues and walked customers through to fixed numerous problems
Worked as a technical support where I helped troubleshoot issues faced customer, advised, and gave recommendations
Diagnosed and resolved technical hardware and software issues involved general network connectivity troubleshooting, application-based email support, as well as wireless and antivirus/firewall configurations in a timely manner

IT Engineer

Confidential, Richardson, Texas

Responsibilities:

Installed, configured, and updated over 80 patches for POS devices and Xerox self-serve copiers to performed essential functions required for effective system backup and restore
Diagnosed and resolved over 180 end users’ issues related to hardware, application, and network connectivity
Investigated reported issues and walked customers through scripted service protocols to fixed numerous problems

Junior Oracle DBA

Confidential

Responsibilities:

Administered and ensured availability of the production database, performed daily backups, and setup database schemas
Implemented high availability, disaster recovery solution, performance tuning, security, and corruption detection and solutions
Monitored alert logs, identified, and escalated immediately any error to the database service and/or made necessary alterations
Facilitated technical support for over 250 employees; resolved IT issues within 24 hours timeframe through successfully troubleshooting
Worked with our collaborating partners in India, and communicated effectively with team members to defined problems, gathered data and information needed to be analyzed to resolved issues
Trained over 8 new hires

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Azure Sql Db Engineer Resume

Redmond, WashingtoN

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