SUMMARY

• Experienced Solution Architect involved in several Designs, Cloud Computing, Implementation and backup operations for products like Avamar, Data Domain, Networker, Netbackup & DPA based on sales and customer expectations ensuring best Practices and compatibility Matrix.
• More than 11 years of IT Backup administration, Systems Administration, Networking, Technical Support, documentum, Quality and Analysis.
• In - depth knowledge and understanding in Implementing Enterprise Backup Applications viz., Confidential Netbackup 6.x-7.x, Backup Exec 12d, Confidential Avamar 6.x-7.x, Networker 8.x/9.x, and D2D appliances as Confidential Data Domain, Confidential Netbackup appliance and Pure disk, Confidential Data Protection Advisor for reporting.
• Experience in Migration of Enterprise backup Environments.
• Implementation and Configuration of Confidential Data Protection Advisor (DPA) as Reporting & Analytical tool into the environment.
• Administrative knowledge of Linux, Solaris and Windows Operating Systems.
• Configuring Replication on Data Domain as per the business requirements.
• Perform Root Cause analysis of issues Incidents to avoid future occurrences.
• Involved in many Migration projects to move servers from End of life versions for Backup Enterprise servers to the latest versions.
• Knowledge of Amazon Web Services (AWS) with deep expertise in Amazon’s cloud computing offerings
• Generated Procedural Documents for the environment viz., Run Book, Work Instructions, Troubleshooting procedures etc.
• Excellent Good Organizational and communication skills.
• A team player with strong communication, analytical, relationship management and mentoring skills.
• Learn critical business processes and quickly gain an understanding of the business priorities in order to prioritize activities and effectively support the business units.

TECHNICAL SKILLS

Operating Systems: RHEL 4.x/5.x/6.x/7.x, SuSE 8.x/9.x/10.x/11.x, Fedora Core 10.x/12.x/14.x/16.x/22.x, Solaris 9.x/10.x, AIX 5.3 / 6.1, ESX 4.x/5.x/6.x, EESX 4.0, Windows 2003/2008/2012 Server.

Programming Languages: UNIX Shell Scripting, PERL.

Tools: Bugzilla, Helpzilla, Accurave, Appropos, Titan, E-track, WebEx, Nagios.

Query Language: SQL, MYSQL, PostgreSQL

Netbackup Appliance: 5200/5220

PureDisk Appliance: 5020

Tape Libraries: IBM 3584 Library (TLD/LTO Tape Devices), IBM TS 3K series, Sun StorageTek SL8500, Quantum Scalar i80 & i40.

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

Solution Architect

Responsibilities:

• Leads the project with migration planning & execution and provides consultative assistance to business management through data analysis and reporting.
• Need to prepare a blue print for entire Data Center (6 sites) and Re-Design migration process for their data protection suites that address the entire range of RPOs and RTOs leveraging best of breed technologies and storage platforms which allows customer to accelerate data center transformation and implement the necessary changes.
• Prepares technical architectural and implementation design, Strategies and plans with the project management team that defined in the Statement of Work.
• Prepares Design workbooks, Configurations guides, Test acceptance plan, Migration plan etc and works with the Project Management team to develop the implementation plan.
• Prepares reports and conducts trending analysis/root cause analysis; analyzes processes and makes recommendations for improvement.
• Working on incident and change management adhering to ITIL standard practices and guidelines to drive the project with minimal impact to the production environment.
• Will be involved in critical and complicated implementations to ensure less downtime and TCE.
• Being primary technical point of contact, I need to jump-in whenever there is any technical issue during the whole design & implementation cycle till the project closure.
• Helps to identify and leverage Confidential and partner resources in order to satisfy the technical needs and objectives of the implementation.
• Responsible for the creation of proposals that address current challenges and evolving client requirements.
• Execute effective processes in customization and integration of Confidential solutions and related systems.
• Implement procedures for installation, customization and integration of Confidential solutions as per best practices.
• Responsible for the creation of proposals that address current and evolving client requirements.
• Lead in project delivery quality assurance, mentoring mentees and preparing internal documentation.

Confidential, Los Angeles, CA

Solution Architect

Responsibilities:

• Conduct a backup assessment for the client and work with them to potentially re-design end to end enterprise-grade data protection solutions that address the entire range of RPOs and RTOs leveraging best practices to their backup strategy and implement the necessary changes.
• Identify any workloads and/or hosts that are not being backed up today and put a plan on place to back them up.
• Prepares technical architectural design, strategies and plans that will be a delivered in the engagement.
• Responsible for the creation of proposals that address current challenges and evolving client requirements.
• Work with Confidential pre-sales & Project management team to recommend short term & long term growth proposal for either Data Protection Suite and/or Data Domain expansion
• Deploy Confidential Data Protection Advisor and generate reports as per requirements - they want to have a solid view of the success rates of their backups etc.
• Help to implement / configure and educate client on Confidential Data Protection Suite.
• Implement the changes as per Confidential best practices.
• Assisting in SAN, troubleshooting, storage related problems and conflicts. Suggesting improvements in operations/ processes to make the environment foolproof.
• Knowledge Transfer to the team as much as possible around Avamar, Data Domain, Data Protection Advisor, & Networker.
• Lead in managing Data Centers, mentoring mentees, project delivery within time and preparing documentation as needed.

Confidential

Senior Delivery Specialist

Responsibilities:

• Design Implementation of Data Protection Suite within Confidential Federated Enterprise Hybrid Cloud.
• Attend Sales’ call, Project Manager’s call, Customer’s kickoff call for project time lines and strictly adhering to the schedule of project.
• Contribute to the development of strategies, policies and best practices through participation in management meetings and other direct contributions.
• Work on POC for Confidential / Non- Confidential products and convert to sale.
• Participate in technical discussions with internal team and customer, gathering requirements for all POC project engagements. Where review Test Plan in order to improve understanding of Customer business & technical requirements and specific testing objectives.
• Works closely with the project management to define project deliverables and schedules.
• Coordinate with other technical team members for development and installation of Confidential solutions.
• Prepares technical architectural and implementation design documents and works with the project management to develop the implementation plan.
• Helps to identify and leverage Confidential and partner resources in order to satisfy the technical needs and objectives of the implementation.
• Execute effective processes in customization and integration of Confidential solutions and related systems.
• Participate in continuous learning of technical specifications, system requirements and Confidential products.
• Implement procedures for installation, customization and integration of Confidential solutions.
• Responsible for the creation of proposals that address current and evolving client requirements.
• Lead in project delivery quality assurance, mentoring mentees and preparing internal documentation.

Confidential

Sr. Business Critical Engineer

Responsibilities:

• Dealing with customer issues relating to VERITAS products by providing swift evaluation and accurate resolution
• Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues
• Recreating problems in house and providing evidence where bug fixes are required
• Providing consulting to Veritas clients on Disaster Recovery procedures\plans for windows and Solaris clients
• Providing consulting on fine tuning the Backup Environment
• Working on backup environments involving SAN \ NAS \ HBA \ Fibre Switches \ Tape Libraries SCSI \ ISCSI devices
• Installation, configuration, maintenance and troubleshooting of Netbackup in EMM Server, Master Server, Media Server, Client Server and NDMP Server
• Giving consultation to devise backup strategies to best suit client environments.
• Working on Escalated cases from frontline towards resolution of the problem.