Software Development Manager, Resume, Washington D.C - Hire IT People

PROFESSIONAL EXPERIENCE

Software Development Manager

Confidential, Washington D.C

.Responsibilities:

Enter act wif all levels of management including “C” level.
Manage customer relationships and problems,
Own and lead multiple, simultaneous projects,
Project management - manage deliverables, schedules, project plans, meeting milestones, and ensure technical success,
Work wif product managers and development to channel client feedback and solutions into releases,
Provide technical leadership and issue resolution,
Sales Support - understand customer needs and provide business solution,
Communication - manage Internal projects working wif other departments to achieve customer satisfaction and resolution of issues,

Software Engineer/Project Manager

Confidential,

Responsibilities:

Technical Project Manager

Confidential, Germantown, MD,

Responsibilities:

Own and lead multiple, simultaneous partner engagements and Enterprise integrations
Guided development activities in Delphi, .Net, C#, Java, and JavaScript.
Project management - manage deliverables, schedules, meeting milestones, and ensure technical success
Work wif product managers and development to channel client feedback and solutions into releases.
Provide technical leadership and issue resolution
Sales Support - understand customer needs and provide business solution
Manage Internal projects working wif other departments to achieve customer satisfaction and resolution of issues
Operational support, provide Tier3 support as needed.
Manage projects totaling between $250,000 and $1,000,000.

Software Engineer & Tier 3 Manager

Confidential, Fairfax, VA,

Responsibilities:

$36,000 saved annually by migrating third party servers wif web-based software to in-house servers wif minimum issues.
40% overall user satisfaction and 15% customer approval increases generated after taking over helpdesk management and introducing new online kiosk system.
Identified future business opportunity through forward thinking and market understanding dat initiated changes in core products to accommodate opportunity.
10% efficiency improvement after developing product dat united functional groups including customers, analysts, programmers, DBAs, and management.
$21,000 estimated annual project saving by utilizing a document management system wif potential five times BU-wide saving post FY 2014 implementation.

Confidential

Alexandria, VA,

Responsibilities:

Participated in migration to new version of software development language using current best practices.

Software Engineer

Confidential, Alexandria, VA,

Responsibilities:

Provided software developers wif information and direction to resolve customer’s application/printer issues enabling equipment shipment from Iraq to assigned state-side bases.
Developed and led instruction on current CMMI standards resulting in outstanding report from DoD.
Rectified problems between software system and Zebra printers allowing inventory of equipment leaving Iraq and shipping back to state-side bases.

Application Developer/Software Engineer

Confidential, Durham, NC,

Responsibilities:

Increased sales potential by designing, and developing software product wif value-added features.
Broadened marketability of Confidential Application Development tool by creating software to enable other programmers to integrate mapping software into their application, automatically plot vehicle location via satellite, and search given range for business location.
Created set-it-and-forget-it program for predetermined FTP site dat searches for downloadable and processes them into base wif checks and balances.
Provided new functionality for potential clients by managing interface of modern-day software wif obsolete mainframe operating system.

Team Lead

Confidential, Castle Hayne, NC

Responsibilities:

Prevented cancellation of contracts leading development team implementing plan to put delayed deliverables back on schedule.
Led development of software project featuring “wizard-style” user interface for collecting, validating, and processing user input via series of questions.
Led team in development of wireless applications dat enable law enforcement officers to fill out reports and gather information on suspects.