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Director Of Information Technology Resume

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Bronx, NY

SUMMARY

  • A qualified organizational professional experienced in management and consulting wifin an information technology setting.
  • A proven leader wif ability to turnaround troubled systems and processes.
  • Having teh capacity to identify concerns in development and implementation, maximizing teh organization’s infrastructure and stability.
  • Proven experience in generating reports and data quality assurance by developing SQL procedures.
  • Excellent communications skills to provide support coach and mentor all users throughout teh company.

TECHNICAL SKILLS

Networking: LAN/WAN. TCP/IP, SonicWall Firewalls, VPN

Hardware: Dell Server Installations, PC/MAC (assembly and repair) Laptops, Avaya IP Office

Application/Tools: Oracle Linux, Oracle 12c, MS SQL, Windows Terminal Server, Windows 2012 Server, Windows 2000 Server, Citrix Server 4.0, Powerpoint, MS SharePoint, Visio, Project 2000, Access, MS Outlook, MS Exchange Server, Acrobat, Antivirus software, Norton System Works, Windows7,, Paradox, Dbase IV, Lotus Notes Domino Server, Confidential 4.2, Confidential 5.1 UNIX, FoxPro, Backup Exec.

Programming: HTML, COBOL, C++, Basic, Processor - Specific assembly language, Relational Database Design and Programming. T-SQL

PROFESSIONAL EXPERIENCE

Confidential, Bronx, NY

Director Of Information Technology

Responsibilities:

  • Use a bidding process to ensure vendors provided teh best quality at a reasonable price. Bought all 190 company smartphones at half price from ATT.
  • Replaced teh 29 copiers old contract wif a new Konica-Minolta which provided a better quality of copiers, 2 hour (on teh phone and onsite technical) support and free toner.
  • Worked wif Microsoft and related vendors to acquired computer equipment and software at Charity prices therefore saving almost 85%.
  • Installed a Timeclock Biometric system for 250 employees to accurately create teh weekly Timesheet reporting and to discourage payroll theft.
  • Analyzed and switched company’s telephone service to Cablevision. Saved a few thousand dollars per month by switching to unlimited calls and removing unused telephone lines.
  • Replaced old telephone systems to increase productivity by using direct extension calling, voicemail and using teh PA system.
  • Designed and implemented a Virtual Private network which connected 15 satellite offices to use teh Timeclock Biometric system and to share and print reports.
  • Contributed to increase revenue by exporting SQL data to Excel to halp Property Managers to improve rent collection.

Confidential, New York, NY

SYSTEMS ADMINISTRATOR CONSULTANT

Responsibilities:

  • System administrator of 25 Confidential servers.
  • Hardware and software troubleshooter.
  • Integration of cloned and installation of new systems.
  • Installation of new hardware and software.

Confidential, Hackensack, NJ

DIRECTOR OF MANAGEMENT INFORMATION SYSTEMS

Responsibilities:

  • Responsible for managing teh operations and support teams for network operations.
  • Redesign of IP Network managed to reduce costs of under-utilized IP network links.
  • Addressed system issues dat occur during teh course of a project. Worked wif program counterparts to resolve concerns. Consulted wif teh Chief Operations Officer as non-routine problems occurred.

Confidential, Newburgh, NY

TECHNICAL SERVICES ENGINEER

Responsibilities:

  • Developed process measurement systems to evaluate key technology services.
  • Assessed processes from teh quality, risk, client satisfaction and speed perspective.
  • Used TEMPeffective control plans, developed new and enhanced existing processes.

Confidential, Brooklyn, NY

ASSISTANT DIRECTOR OF TECHNOLOGY

Responsibilities:

  • Conducted analysis and scopes regularly to identify and mentor service teams methodology.
  • Maintained hardware and software inventory and maintenance contracts.
  • Developed and implemented FOXPRO programs to interface wif accounting systems.
  • Development and supervision of system hardware and software upgrades.
  • Supervised 3 IT Help Desk/PC support technicians.

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