Associate Application Developer Resume

SUMMARY:

Forward - thinking, solution-focused, and experienced mainframe developer with strong analytical abilities, a keen attention to detail, and a proactive approach to challenges in the workplace. Skilled in COBOL programming, SQL queries, leading incident management, analyzing d Confidential for errors, and provided superior customer service to both internal and external stakeholders. Capable of learning new technical initiatives quickly, building cross-functional teamwork, and maximizing resources within the workplace.

AREAS OF STRENGTH:

Mainframe Resources
COBOL Programming
JCL Job Editing
SQL Querying
Incident Management
D Confidential Evaluations
Claims Processing
Strong Technical Acumen
Production Support
Resource Optimization
Highly-Detailed
Analytical and Organized

TECHNICAL SKILLS:

Microsoft Office - Word, Excel, PowerPoint, Access, Outlook and Lync
Lotus Notes | Peachtree | Customer Accounting Packages | Visio
Remedy | COBOL | COBOL II | JCL | SQL | VSAM | UNIX Scripts CICS
CL | RPG | PHP | HTML | VB.NET | TSO/ISPF | Endevor | FileAid
HP Service Manager | DumpMaster | I-Series Navigator

RELATED PROFESSIONAL HISTORY:

Confidential

Associate Application Developer

Responsibilities:

Revised COBOL programs and JCL jobs on the Federal Employee Plans division of Confidential .
Provided on-call and production support services for healthcare mainframe applications.
Revised files, updated d Confidential, and documented procedures, ensuring accuracy and efficiency
Ran SQL queries in Terad Confidential .
Acknowledged and responded to tickets within 15 minutes of ABEND during On-Call shifts, reviewed DUMPMASTER, ABEND code, and other information to resolve issues and managed jobs successfully.
Collaborated with assignees and clients to ensure test incident tickets were completed in a timely manner, arranging meetings with resources, assignees, and management to complete tickets.

Confidential

Mainframe Computer Programmer

Responsibilities:

Successfully provided work as a mainframe programmer and as an assistant to the facility manager.
Wrote and revised COBOL programs, using JCL jobs and SQL queries, supported the 24 hours per day and 7 days per week hotline and on-call job ABENDS.
Ordered hardware and software, provided asset management for personal computers, laptops, phones, pagers, locks, keys, and other assets as needed.
Took photos and managed the employee ID badges, troubleshot printers, and documented policies.

Confidential

Building Manager

Responsibilities:

Worked closely with renters and owners to answer questions and ensure building met all required specifications.
Coordinated with vendors to quickly resolve issues and building challenges.
Managed the pool area and lifeguards, along with painting, tending plants, and caring for flowers.

Confidential

Office Manager

Responsibilities:

Partnered closely with cross-functional team members to complete a variety of accounting duties, including accounts payable and accounts receivable, payroll, general ledger entries, and bill paying.
As needed, assisted with human resources duties, coordinating employee paperwork and on-boarding.

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