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Systems Administrator, Resume

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Miami, Florida

SUMMARY

  • Proven leader and director of Information Technology departments with experience in start - ups and well-established corporations.
  • Expertise in strategies and development of technical solutions for internal and external customers as well as managing vendors and projects for multimillion-dollar organizations.

PROFESSIONAL EXPERIENCE

Systems Administrator,

Confidential, Miami, Florida,

Responsibilities:

  • Managed vendors and project managers in the creation and development of all company internet and intranet platforms and webpages.
  • Implemented CRM to track sales and marketing leads and helped to develop strategies for improving effectiveness.
  • Authored all Information Technology Policies and Procedures.
  • Developed yearly technology roadmaps and budgets as well as proposals for future initiatives.
  • Implemented asset management and tracking systems for all department devices as well as acceptable usage policies and procedures.

Network Administrator/Manager,

Confidential, Miami, Florida,

Responsibilities:

  • Led project on Microsoft Exchange Server 2010 migration from Exchange 2003.
  • Designed new virtual server infrastructure on ESXi hypervisor to virtualize and decommission approximately 38 physical servers.
  • Led project on MPLS network design and implementation.
  • Monitored and maintained server infrastructure, internal network, web servers, email servers, active directory, and SQL servers.
  • Managed vendor accounts for licensing and purchasing of server and end user hardware and software.
  • Traveled to regional offices throughout the US to maintain customer relationships as well as hardware/software troubleshooting.
  • Designed and implemented company help desk system to provide better customer satisfaction.
  • Created asset management, tracking, and automation systems and processes using Dell KACE.

Network Engineer/Project Manager,

Confidential, Beach, Florida,

Responsibilities:

  • Installed, configured, and supported a dictation and transcription system throughout HCA’s south eastern region of hospitals.
  • Identified resources needed and assigned individual responsibilities.
  • Reviewed deliverables prepared by team before passing to client.
  • Prepared for engagement reviews and quality assurance procedures.
  • Minimized exposure and risk on projects.
  • Provided on-site and remote client support during planning, installation, and post support phases.
  • Installed and Configured VoIP telephone systems.

Network Engineer,

Confidential, Miami, Florida,

Responsibilities:

  • Provided on-site network support for businesses ranging from 5 to 250 clients.
  • Designed a ground up network for a start-up medical billing company implementing network layouts and Confidential base solutions.
  • Migrated to updated hardware and software including Microsoft Server and client migrations.
  • Installation and maintained networking hardware including routers, firewalls, and VPN boxes ranging in size from residential consumer grade to commercial.
  • Designed efficient and effective Active Directory schemes on domain controllers to streamline maintenance and security on the network.
  • Designed and implemented a system for invoicing employees’ billable hours and driving time to be invoiced to customers.

TECHNICAL SKILLS

  • VMware ESXi, vSphere 6.0,
  • Windows 2013 Server,
  • Microsoft Exchange,
  • Microsoft Active Directory,
  • Windows 10,
  • Google Apps for Business,
  • Microsoft IIS,
  • SQL Server,
  • SugarCRM,
  • Microsoft Office & 365

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