Systems Administrator, Resume
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Miami, Florida
SUMMARY
- Proven leader and director of Information Technology departments with experience in start - ups and well-established corporations.
- Expertise in strategies and development of technical solutions for internal and external customers as well as managing vendors and projects for multimillion-dollar organizations.
PROFESSIONAL EXPERIENCE
Systems Administrator,Confidential, Miami, Florida,
Responsibilities:
- Managed vendors and project managers in the creation and development of all company internet and intranet platforms and webpages.
- Implemented CRM to track sales and marketing leads and helped to develop strategies for improving effectiveness.
- Authored all Information Technology Policies and Procedures.
- Developed yearly technology roadmaps and budgets as well as proposals for future initiatives.
- Implemented asset management and tracking systems for all department devices as well as acceptable usage policies and procedures.
Network Administrator/Manager,
Confidential, Miami, Florida,
Responsibilities:
- Led project on Microsoft Exchange Server 2010 migration from Exchange 2003.
- Designed new virtual server infrastructure on ESXi hypervisor to virtualize and decommission approximately 38 physical servers.
- Led project on MPLS network design and implementation.
- Monitored and maintained server infrastructure, internal network, web servers, email servers, active directory, and SQL servers.
- Managed vendor accounts for licensing and purchasing of server and end user hardware and software.
- Traveled to regional offices throughout the US to maintain customer relationships as well as hardware/software troubleshooting.
- Designed and implemented company help desk system to provide better customer satisfaction.
- Created asset management, tracking, and automation systems and processes using Dell KACE.
Network Engineer/Project Manager,
Confidential, Beach, Florida,
Responsibilities:
- Installed, configured, and supported a dictation and transcription system throughout HCA’s south eastern region of hospitals.
- Identified resources needed and assigned individual responsibilities.
- Reviewed deliverables prepared by team before passing to client.
- Prepared for engagement reviews and quality assurance procedures.
- Minimized exposure and risk on projects.
- Provided on-site and remote client support during planning, installation, and post support phases.
- Installed and Configured VoIP telephone systems.
Network Engineer,
Confidential, Miami, Florida,
Responsibilities:
- Provided on-site network support for businesses ranging from 5 to 250 clients.
- Designed a ground up network for a start-up medical billing company implementing network layouts and Confidential base solutions.
- Migrated to updated hardware and software including Microsoft Server and client migrations.
- Installation and maintained networking hardware including routers, firewalls, and VPN boxes ranging in size from residential consumer grade to commercial.
- Designed efficient and effective Active Directory schemes on domain controllers to streamline maintenance and security on the network.
- Designed and implemented a system for invoicing employees’ billable hours and driving time to be invoiced to customers.
TECHNICAL SKILLS
- VMware ESXi, vSphere 6.0,
- Windows 2013 Server,
- Microsoft Exchange,
- Microsoft Active Directory,
- Windows 10,
- Google Apps for Business,
- Microsoft IIS,
- SQL Server,
- SugarCRM,
- Microsoft Office & 365
