SUMMARY:

Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.

TECHNICAL SKILLS:

Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET

Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata

Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI

File Organization: BPAM, GSAM, QSAM, VSAM, IAM

Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint

Operating Systems: z/OS, Windows, DOS, Unix, Linux

EXPERIENCE:

Confidential, Cincinnati, OH

System Developer Specialist

Environment: COBOL, CICS, DB2, QMF, JCL, InterTest, File Master, ROSCOE/Librarian, HP Quality Center, BMC Remedy/Piccaso, Zeke, technical writing

Responsibilities:

• Analyzed and fixed production problems.
• Coded enhancements and break/fixes.
• Served as level 3 support responding to user tickets meeting service level agreements.

Confidential, East Lansing, MI

COBOL Developer

Environment: COBOL, CICS, JCL, InterTest, File Master, Teradata SQL, Sharepoint

Responsibilities:

• Analyzed production problems caused by merging ESI with Medco data and verify fixes.
• Documented tips and processes, and created requests to install fixes.
• Helped create Excel management reports.

Confidential, Chicago, IL

Application Developer Specialist

Environment: COBOL, BAL, CICS, JCL, DB2, InterTest, File Master, SYNCSORT, Endevor, Rational ClearQuest, systems development life cycle, technical writing

Responsibilities:

• Provided test and production support and researched issues leading to 99.9% uptime.
• Created many system and help documents including 684 pages help manual.
• Enhanced programs and provided documentation for each step in SDLC.
• Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
• Raised claim throughput where each 1% increase saved over $2,000,000.

Confidential, Chicago, IL

Programmer

Environment: ASP/VB.NET, HTML, IIS, Crystal Reports, SQL Server, Stored Procedures.

Responsibilities:

• Designed tables and coded program to save email data in tables.
• Programmed and maintained E-Commerce storefronts.
• Created application and tables to edit and report problems.

Confidential, Oak Brook, IL

Consultant

Environment: C, JCL.

Responsibilities:

• Programmed credit scoring modules.

Confidential, Chicago Heights, IL

Tutor

Environment: Math, COBOL, C, C++, ASP.NET, Java, VB, Visio, MS Office.

Responsibilities:

• Helped students and staff learn and use software and languages.
• Online and in-person tutor. Taught second semester classes of Access and Excel.

Confidential, Chicago, IL

Senior Software Engineer

Environment: COBOL, clists, JCL, SQL, C++, Java, XML, Oracle, SNDM, CICS, APPC, MQSeries, QSAM, VSAM, IAM, TSO/SPF, IDCAMS, SDSF, SYNCSORT, File-AID, XPEDITER, EDI, ClearCase, Visio, Lotus Notes, Office, OS/390, DOS, Windows 98, UNIX.

Responsibilities:

• Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review (QAAR) system. It created more useful QAAR reports and new revenue of $25 million over two years.
• Performed 24/7 production support.
• Supported revenue projects by helping clients establish connections, program, and test.