It Specialist Resume Profile
OceansidE
PROFESSIONAL SUMMARY
Over 32yrs experience in Information Technology providing quality Rational Suite and Software tools administration and support for Configuration Management, SDLC process improvement, upgrades, implementation, infrastructure support and knowledge transfer for end - users.
COMPUTER SKILLS
- Languages: COBOL, CICS, JCL, C, C, C, Visual Basic, HTML, PL/SQL.
- Software: ASP, XML, Java, Java Script, Win2008 Server x64, Active Directory, LDAP, DNS, DHCP, Samba, WIN2003 Server, RDP, RDM, Join-Me, Skype, XYMON, VMWare ESX, Virtualization VM, TCP/IP, FTP, IPX/SPX, MS IIS, InterDev, SNMP, Soap, HTTP, .JAR, .CAB, .WAR, ANT, .NET NetWare 3.12/4.0, HP-Unix, IBM-AIX, Unix Solaris 9/10, Red Hat Linux 3.0/4.0/5.4, Fedora, SUSE Linux, Win Runner 7.5, Load Runner 7.5, Test Director 8.1, Epiphany, TOAD, Cygwin, WinSCP, Visio 2010, MSProject 2010, Norton 360, Norton SystemWorks, Norton Antivirus, MSOffice 2007/2010, Lotus Notes, Device Drivers, MS-Test, Google Chrome, Google Apps, Internet Explorer, Mozilla Firefox, JBOSS, IBM WebSphere 5.12 / 6, PVCS Version Manager 6.3, PVCS Tracker, Rational Suite Enterprise v2002.05 / v2003.06 UCM Multi-Site, Rational Team Concert v1.0 / v2.002 / v3.0, Rational Requirements Composer, Rational ClearCase Administration v4.2 / v2002.05 / v 2003.06.15 / v7.1.2 / v8.0 x64 Multi-Site, Rational ClearQuest Multi-Site CQWEB, Rational Requisite Pro Server REQWEB, Rational Rose Enterprise XDE, Rational Robot, Rational Test-Manager, ClearWeb, Rational Suite Administration Linux / Win7 x86 x64 / XP, FLEXLM 11.5, IBM DB2 Connect, Nortel VPN, Terminal Services, DameWare, WINZIP, OS9000 Cots, Acrobat, PhotoShop, Data Widgets, MS Project, MS SharePoint, Firewalls, Adobe LiveCycle Enterprise Server Administration, Workbench, Microsoft Team Foundation Server Administration, Microsoft Team Explorer 2010/2012, MSBuild 2005, TFSBuild 2010, Visual Studio v6.2 / v / v2010 / v, VSSConverter, Visual SourceSafe v6.0D and 2005 Admin, Jira Admin, Confluence Admin, Testlink Admin, Subversion, UberSVN, Jenkins
- RDBMS: Oracle 9i, Oracle 10G, Oracle 11G, MSSQL v, MS-Access, Goldmine, Remedy
- Hardware: IBM PC's Compatibles Desktop/Server 2U/4U configurations and troubleshooting. N-tier and other topologies, MPEG Encoder/Decoder, SCSI, Raid, NICs, IBM-4341, Scanners, OCR, Switches, Routers, Wireless Devices, Audio Engineering Mixing and Mastering devices.
PROFESSIONAL EXPERIENCE confidential
Project Manager / Microsoft TFS Administrator / .Net Build and Deployment Engineer / Release Management
Responsible for TFS administration / 2013 and .net Cloud platform environment management. Responsible for code builds, code deployment, TFS branching strategy including code merge, perform POCs for the integration of various engineering applications and tools. Define and Implement the SDLC, Release process and establish the Change Control board from the ground up to include deployment strategy and process. Manage multiple .NET Cloud Fatcloud platform environments VM's and physical servers, CMS, Catalog, IIS webservers, proxy, Edge Akami and Gateway, Subscriber and Playhistory servers in support of the MuveMusic Mobile Music service Android and IOS 2.5 million subscribers. Responsible for environment Configuration Management including code deployment and promotion between Dev, QA, Staging, Performance test environments to Release in production. Responsible for environment root cause analysis and correction. Participate on Production deployment calls. Define and manage MuveMusic Application performance test process using Keynote web testing. Responsible for administration, configuration and end-user support for the following tools: Jira, Confluence, Test Link, SVN, UberSVN, Ranorex, Jenkins, application add-ons and plugins. Agile/Scrum process. Liaison/Interface between IT/OPS, Engineering, Release Team, QA and DEVOPs. Responsible for best practices and process improvement initiatives. Change Control Board member. MuveMusic Asset Manager to include MSDN admin and software license tracking. Consult on Ubuntu Linux build environment for MuveMusic. confidential
Microsoft Team Foundation Server Consultant / Software Configuration Management Engineer
Responsible for Microsoft Team Foundation Server 2010 implementation, administration, end-user training, SDLC and build process planning, branching strategy and code merge proof of concept for feature driven or basic .NET development, define TFS security, modifications to CM plan and SDLC workflow. Create proof of concept and plan for upgrading Visual Studio 2005 to Visual Studio 2010 to include .NET 2.0 to .NET 4.0 frameworks. Create migration plan and migrate Visual SourceSafe v6.0D / 2005 to Microsoft Team Foundation Server 2010 source control. Upgrade MSSQL 2005 to MSSQL 2008. Define and configure Team Foundation Server 2010 Advanced option, server collections, team projects areas and iterations, build controllers and agents, web access and TFS services. Upgrade build environment from WINXP to WIN7 Pro. Consult on conversion from 32bit to 64bit including Virtual Machines. Evaluate .NET framework 2.0, 3.5 and 4.0 for backward compatibility. Define release model to include testing cycles, deployment environments, code freeze, project artifacts and BOM. Consult on Requirements definition and plan. SDLC is a waterfall process development, CMM process template. confidential
Rational Clearcase Administrator / Engineering Software Tools Administration / SCM Engineer
Administer IBM Clearcase, ReqPro, Linux client / server, Win32 desktops and multiple corporate proprietary tools. Responsible for support and junior admin training in a 350 vob, 600 users environment configured with Redhat 4, SunSparc 2.8 and Windows 32 / 64bit operating systems. Oversee Linux / Win32 / VM development environments insuring system availability and software configuration integrity. Initiate root cause analysis and apply fixes as applicable to common system issues such as restarting services, disk access issues, software build failures, etc. Coordinate infrastructure upgrades and maintenance tasks and schedule. Upgrade IBM software to latest version to include Clearcase 7.01 to 7.1.2, Rational License server to version 8.1.2 and ReqPro. Support and coordinate Linux LDAP client/server upgrades 5 servers / 286 clients . Resolve build issues to include improving branching strategy, labeling, build scripts, code promotion, config specs, code merge, etc..,. Resolve VM environment issues for Dev and QA software build execution. Create silent install scripts for Linux, Sparc and Win32 OS and apps upgrades and refreshes. Troubleshoot Linux LDAP user authentication issues. Perform proof of concept for corporate OS upgrade of WINXP to WIN7 x64. Consult on Corporate Network re-design to create isolated networks between Engineering and Corporate. Agile/Scrum Process. Versone confidential
Rational Suite Consultant
Created integrated development environment between Rational Application Developer 7.5 and 8.3, Websphere Application Server WASCE, Websphere Test Environment and Websphere portlet factory for Vendor Portal Development Project. Create installation documentation and usage model for Vendor Portal development environment. Create the vendor portal Dev QA project ReqPro requirements plan including business analyst mentoring on tool usage and use case definition. Create ReqPro project and configurations to manage various types of requirements documents, features and traceability connected to an Oracle 11g database3. Troubleshoot and fix Rational Web server availability and performance problem. Perform RTC / JAZZ administration tasks including user management, project creation, build definition, process templates, application integration, etc..,. Troubleshoot RTC stream delivery and build definition issues for Membership Team Area. Configure eclipse IDE and create a Rational Performance Tester application presentation and demo for the Middleware development team and corporate wide tool adoption and branding. Support Rational Performance tester test lab. Make recommendations on application and environment upgrades for Rational Team Concert to include integration or connectivity between RTC, RRC, RQM, SAP, ClearQuest and ReqPro Connector. Troubleshoot JAZZ server configuration to identify current Rational Tool integration issues and to resolve work flow problems. Agile Process confidential
Software Tools Consultant
Startup Company. Manage product development and process definition. Implemented and defined proof of concept in Adobe LiveCycle Enterprise Server Administration, Workbench, Designer, Forms, and Process Management product features to include electronic medical records, e-learning and document barcoding. Implemented and defined proof of concept in Rational Team Concert Jazz platform 2.002 default configuration server and client proof of concept to include Clearcase and ClearQuest connectors, Websphere Application Server express, Trial Licenses, user access and workspace configurations for product software development and testing artifact management and control. confidential
Rational Tools Administrator / Lead SCM Engineer
Support the JTRS-GMR JWNM project. Administer Rational ClearCase 7.1 Base and RedHat Linux. Administer ClearQuest 7.0 and Rational Rose Linux Win32 . Perform Red Hat Linux ClearCase vob recovery and restoration. Responsible for defining and implementing the development branching strategies to include processes, labeling, views, config specs, projects and security. Participate in release process definition and execution to include data migration between Subversion tree and ClearCase vobs. Responsible for supporting the Cruise Control daily build executed in ClearCase and Subversion. Participate in Change Control Board meeting. Responsible for ECM plan documentation including content and modifications. Support the continuous integration release process planning and execution. Responsible for supporting the SWIT and SIT team SCM efforts to include SVD build definition and implementation. Provide Oracle DBA support for the SCM databases to include Oracle configuration, backup and restoration tasks. Administrate SCM infrastructure to include development and test server environments, configurations, modifications, refresh and troubleshooting. Utilize livelink for engineering document repository. confidential
Rational Clearcase Consultant / SCM Build Support
Rational Tools SME. Consult on the proof of concept for the JTRS-GMR software artifact compliance UIC project. Define Clearcase command calls for automating the artifact compliance verification process written in perl and python scripts. Created a ClearCase vob and imported the vob directory/file elements, triggers, attributes and constraints. Define custom config spec for Clearcase dynamic view access to SCM and Development branches. Continuously familiarize myself with Boeing software and configuration management best practices and processes. Reviewed current Clearcase usage for ClearCase best practices, procedures and performance and made Clearcase improvement recommendations to the JTRS-GMR Software Operations management staff and Change Control Board. confidential
Rational Tools Administrator / Lead SCM Engineer
Rational Tools Subject Matter Expert. Responsible for supporting the DVS Home Network Mobility division embedded development team. Perform data migration from CVS into Clearcase. Define, implement and train 50 users and managers on the new Clearcase usage model implemented on a Win32, Linux and Unix Solaris interop environment. Upgrade vob view servers from to v7.0.01 IFIX01. Responsible for Clearcase end-user support Linux, UNIX and Win32 to include triggers, elements, labels, baselines, attributes, views, imports, sync replica, shipping schedule and vobs. Consult with corporate IT staff and Clearcase site admin on UCM and Multi-site best practices to include network infrastructure. Recommend SDLC process improvement recommendations. Configured Rational Team Concert Express and Jazz platform 1.0 beta no customization proof of concept to include Clearcase and ClearQuest connectors, Tomcat, Eclipse, Trial Licenses, user access and workspace configurations. confidential
Rational Consultant
Configure ClearCase multisite for 2 hubs on Unix Solaris 10 servers and WinXP clients. Define PVOBS, elements, triggers and projects to include development streams for new software development and release usage model configured on UNIX and WinXP. Execute ReformatVOB to upgrade VOB from schema 53 to schema 54. Upgrade Unix Clearcase servers from 2003.06 sp5 to Clearcase 7.01. Create new vobs and folder structures to migrate and purge vob data. Consult and train Management staff including build coordinator on new Clearcase usage model to include multi-site replication tasks and behavior. confidential
Senior IT Specialist
Rational Suite Subject Matter Expert. Consult on Clearcase, ClearQuest and Requisite Pro client / server environment upgrade project. Trained and analyzed Toyota CMDB and ITIL processes for IBM documentation and resource allocation. confidential
Rational Suite Consultant
Troubleshoot ClearCase and ClearQuest UCM multisite replication issues on WinXP desktop and Win2003 servers. Design ClearCase stream structures, pvob s, elements, views and usage model for the local vobs 350 and remote hub non-preserve .Troubleshoot ClearCase and ClearQuest mastership and ownership issues. Troubleshoot and install FLEXLM licenses for ClearQuest Multisite. Mentor the in-house administrator in multi-site usage and behaviors. confidential
Rational ClearCase ClearQuest Consultant
Rational ClearCase and ClearQuest 2003.06.15 upgrade and implementation for RedHat Linux 3.0 and WIN2000. Configured the ClearCase vob and view server, migrated vobs and views, define branching strategy, code merges, repaired FlexLM license server and create Rational client release area. Upgrade ClearQuest MSSQL dB server from win2000 to win2003 confidential
Rational Suite Implementation UCM / Multisite SCM Process Engineer
Support a Rational Suite UCM multisite implementation for 7 hops, interop OS environment Red Hat, Solaris and WIN32, Linux vob server and multisite shipping server. Install and configured Rational ClearQuest and ReqPro Oracle 10g database instances on UNIX and Win32. The Rational Suite Enterprise 2003.06.15 was configured with ClearCase, ClearQuest, Requisite Pro, Test Manager and Robot, Rational Web Platform and IIS. Support requirements definition process. Rational Unified Process. confidential
Lead Rational Suite Administrator UCM / Senior SCM Engineer
Responsible for Administration and all levels of support for the Rational UCM Suite of Tools to include ClearCase Administration include VOB's, views, delivers, streams, ucm activities an integration, web interface s, Multi-Site and Citrix Metaframe XP for Off-Shore International Connectivity, Requisite Pro Administration including project archive and non-ucm projects, ClearCase repository and baselines, XDE developer for Java support, WebSphere WSAD 5.1 support, Test Manager and Rational Robot. Define, Configure and migrate the Rational Infrastructure to include web enabled ClearCase, ClearQuest and Requisite Pro. Create all Oracle and Access database instances for each Rational Tool. Troubleshoot and resolve all Rational Suite infrastructure performance problems from end-user service requests to 7 servers supporting Rational. Responsible for defining the rational off-shore communication methodology Web enabled and Citrix Metaframe XP between Los Angeles - India and Los Angeles - Canada for startup development projects to include Rational Tools and UCM processes. Support IBM desktop techs team to resolve all Rational Suite desktop environment problems. Consult Management staff on all present and future Rational Tools projects, designs and processes. Train all users and Rational Administrators on Rational Tools Integration and the Rational UCM model. Rational Robot and Test Manager training for AIT test team. confidential
Lead Rational Suite Administrator UCM / Lead SCM Engineer
Perform Administration tasks for the following SCM tools in support of the Ameriquest SDLC: Visual SourceSafe 6.0c Web Enabled, Merant PVCS Version Manager 6.3, Merant PVCS Tracker, Rational ClearCase and Rational ClearQuest WINNT 4.0. Assume responsibility for the Corporate EMPower SDLC build process and deployment for to all environments via Citrix Metaframe. Defined and documented EMPower CM process improvement plan to include PVCS Tool usage, CM Server Security and user implementation. Evaluate and demonstrate multiple SCM tools to include PVCS Dimensional, Telelogic and Borland for Corporate Tool Standardization project to include document and Requirements definition for Evaluating SCM tools. Defined and configured the Infrastructure for Rational Suite Enterprise 2003 UCM Rational ClearCase, Rational ClearQuest Designer, Requisite Pro, Rational Rose XDE, Rational Robot and Rational Test-Manager for the Ameriquest PMO. Create Microsoft Project Plan for Corporate-wide Implementation of the Rational Suite Enterprise. Created and implement proof of concept pilot for migration of PVCS and Visual SourceSafe to Rational Suite Enterprise. Perform Client installations and Hands-on training for the RUP process and tools usage. Interview and manage SCM candidates and resources. confidential
Senior Web Test Engineer
Perform black box testing for the Earthlink Total Access Web Application J2EE . Responsible for desktop / web configurations in order to test downloads and software installations from the Earthlink Software update site and FTP download site. Perform tests in the Win98, WinME, Win2000 Pro and WinXP Professional environments. Responsible for application stress testing / performance testing based on business requirements baseline confidential
Lead Performance Test Engineer
Performance Test Lead for staff of 5 to 10 Test Engineers to include defining and documenting the Load Runner performance test approach and test specification for a maximum 500 user scenario for the Nautilus Group .NET Enterprise V-Model testing effort which included ASP, .Net remote, XML, DCOM, JAVA, Java Scripting, Load Balancing, SQL 2000, CTI, Clustering on a Win2000 N-Tier network. Assign areas of coverage for Enterprise functional components and assigned daily regression tasks to staff members to include Win Runner 7.5 TSL Automation, integration testing, and end-to-end testing scenarios. Utilized Test Director to centralize business rules and requirements, defined test cases and scripts and testing results. Launched automated test scripts from Test Director. Utilize MS SharePoint as a repository for Document Control. confidential
Senior Software Engineer / Software Test Engineer / Rational ClearCase / ClearQuest Administrator
- Responsibilities: Visual SourceSafe Admin, MSSQL Server DB Admin, Rational ClearCase / ClearQuest Admin, Software Licensing Manager and SCM Build Engineer / Coordinator, Network Administrator Win 2000 Advanced Server Professional and Novell 4.12/5.0
- Project Lead for CM migration from Visual SourceSafe 6.0 to Rational ClearCase 4.0/Clearquest Multi-site. Defined and implemented the Visual SourceSafe and Rational ClearCase software configuration management tools and processes. Conduct formal A/V classroom training for subsequent SCM Tools Administrators. Evaluated and reconfigured build machines and environments to optimize build creation run time increased build productivity from 3 builds per week to over 100 builds per week for over 20 different airline programs and core applications. Modify VB scripts for build process. Support JAVA Web Development projects via SCM tools. Defined and documented the black box Software Verification Test and the Software Confidence Test SCT to include test plan creation and test case definition. Reported test anomalies via Web enabled Lotus Notes database and a daily Oral report to Management Staff. Automated other test processes using Rational Visual Test
- Train new-hire engineers on the TES IFE product including all LRU components, aircraft specific software configurations and IFE Integration test rack functionality.
- Troubleshoot all Aircraft simulation laboratory communication issues to include configure IFE aircraft simulation racks to support a dual NIC card configurations and multiple protocols TCP/IP, FTP, IPX/SPX and IIS .
- Configure SCSI disk array servers hardware and software to support Digital Movie Processing lab. Mpeg1 and Mpeg2 video streaming via FTP and tag file creation of in-flight Media servers. Responsible for server administration of 30 WINNT 4.0 / Novell 4.12 test and production boxes dedicated to the Software Engineering Department. Provide desktop support for Build Engineering and served as Software Engineering IT Liaison. Change Control Board member.
confidential
Senior SQA Engineer / Senior Software Configuration Management Engineer
Defined and implemented the SQA process for Customer Service center and Store Systems Point of Sale departments. Analyzed and modified the present approach to software development and software testing. Defined software testing approach, reviewed software requirement documentation, created test plans and matrices, defined test cases/scenarios, designed defect tracking system, defined / designed software release process and documentation, performed minor code review / black box testing and executed SQL queries for Oracle database validation. Created / defined / documented Software Configuration Management process to include Visual SourceSafe Database creation, Visual SourceSafe Database management and staff training on entire Configuration Management process. confidential
Senior SQA Engineer
Perform Black Box testing on Ericsson's Digital Wireless Office System running on WIN98 / WINNT 4.0. Execute test cases/scenarios to test voice response system and various wireless telephone features. Reported software defects via the Remedy tracking database. confidential
Senior SQA Engineer
Develop test matrix/test plans for the adhoc testing of Desktalk's Trend network monitoring software running on HP-UNIX, IBM-UNIX, SUN-SPARCstation, Win 95 and WinNT 4.0 Server/workstation. Configure SYBASE/MSSQL server integrated with the TREND Network Admin tool. Reported bugs via the Remedy problem-tracking database. confidential
Senior SQA Engineer
Configure various hardware/software environments to analyze Norton Utilities 3.0 functionality/compatibility. Created automated test scripts as needed. Executed test cases identified in the test plan/test matrix in order to meet Green Master milestone in the product lifecycle. Reported software defects via the STS database. confidential
Senior SQA Engineer / SQA Programmer
Automate test cases using Rational Visual Test in order to optimize QA Production Audits on various Toshiba desktops. Audited and reviewed hardware design documents and software functional specifications. Reported/Reviewed pre-bundled software defects via Lotus Notes and FoxPro Databases. Monitored defect corrective actions between development and test departments. Developed/Reviewed test matrix/test plans for the adhoc testing of Desktop/Laptop Systems pre-bundled software. Write final Product Qualification reports to release products to market. SQA Suite hands on training. confidential
Senior Test Engineer
Automated test cases based on business requirements. Created test tools with Rational Visual Test for Win95. confidential
WEB Test Engineer
Created test plans and test cases to analyze WEB site functionality. Develop SQL queries to troubleshoot Oracle database linkage problems. Consult on HTML coding. confidential
Senior SQA Analyst
Created test case Matrix to identify and document test cases / scenarios. Automated test cases based on test plan requirements. Created test plans based on architectural design specs and functional specs. Ran visual test automated scripts to analyze network product functionality to meet milestones in the product lifecycle. Report bugs via the STS database. MS Visual test hands on training. confidential
SQA Lead Tester
Managed test team of 10 testers. Assign tasks to cover various multimedia interactive game products. Designed test plans, maintained and created IR database and provided technical support and training for test teams. Test interactive game functionality over multiple IBM PC and Macintosh platforms with a variety hardware configuration of sound cards, video cards, drivers and CD-ROM's. Responsible for product ReadMe file documentation and establish game minimum system requirements. Perform Windows 95 installations and configurations. Confidential
Foxpro / SBT Database Programmer / Novell Systems Administrator confidential
Foxpro Database Programmer confidential
Junior Database Programmer confidential
Database / Systems Administrator
Responsible for user software and hardware technical support on a Novell 3.11 platform which supports TECH-7 Travel Management System and Sabre Airline Reservation System. Responsible for software upgrades, daily data report generation for statistical analysis, vendor contract management, costing, code and design database, reduced company operation cost, spreadsheets, Hands-on training. confidential
Tour Reservation Sales/Technical Support Specialist
Operate Sabre-Atop Travel Reservation and Information System. Tactfully screened incoming calls to create and manage clients travel databases. Assisted in IBM PS/2 desktop terminal upgrade and provide in-house user tech support, queue data management, hands-on training and classroom Assistant Instructor.