Operations Manager Resume Profile
West, HaveN
Summary:
Technical professional with 15 years of experience in highly scalable, highly available, mixed vendor, client/server, database-driven environments supporting 35 million paying members. Specializes in building complete infrastructures including monitoring, metrics, live dashboard, code versioning and target deployment with documentation.
Highlights:
- Directed day-to-day operations of revenue generating 3 million/day web applications.
- Director of Operation for Email Marking provider, serving 40M email 300M web transaction per day.
- Lead team of 12 Unix system admins implementing operational standards with Six Sigma procedures resulting in 1.2 million savings per quarter.
- Renovated helicopter factory Unix architecture to fault tolerant dynamic systems able to be rebuilt in minutes utilizing open source software.
- Designed and built operational backend for deployment of HIPAA-compliant code to multisite VM real servers with automated packaging, documentation, versioning.
- Created innovative touch screen data collection system for large-scale university social science research project, reducing workload and cost while increasing reliability of data.
- Authored technical project documentation and presented project proposals and weekly briefings to legal department, marketing and product managers.
Programming | Databases | Hardware | OS |
Ruby/Rails, Revolution, Perl, TCL, Unix shell, Java, Apache, AOLserver, Tomcat, Resin, CVS, Git, Subversion | Mongo-Nosql, MySql, Postgress Sybase, Oracle, | SPARC/MIPS/ RISC/CISC servers workstations, Auspex, EMC, Storagetek, Clarion, Fiber, SAN / NAS, Foundry, Cisco. | Linux RHEL, RHN, Spacewalk, Cluster , AIX Director, Cluster , Solaris Cluster , OSX, HP-UX, lrix, Windows, VMware, XEN |
AOL | FIS | CSC | eWay | |||||
Internet Developer | AIM Dev Liaison | News Unix Primary Admin | Member Web Primary Admin | Polls Primary Admin | Primary Tools Admin | Unix Operations Systems Architect Tech lead | System Admin Leader | Operations Manager |
Work History Details |
Confidential Operations Manager |
Redesigned a 10 year old Solaris based global email marketing platform to Linux while introducing Open Source Software solutions for complete monitoring, metrics, code and account management. Wrote Documentation and provided training for Customer Support and tech staff. Served as the lead tech contact for all customer implementation calls. Invented customer automation tools for production deployments as well as designed tools to integrate services into java web platform. |
Confidential System Administrator Leader |
Developed desktop and server migration from NIS to LDAP/AD single sign-on incorporating global partners with NAS automounts for AIX, RHEL Solaris. Provided development and scripting support for application, database engineering teams. Implemented code versioning and packing systems for automated patching and security deployments. Authored tools for cluster management and monitoring as well as created custom dashboard for executive staff. Provided training and classes for junior staff and technical cross training. |
Confidential Systems Architect and Senior Technical Lead. |
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