SUMMARY
- IT professional experienced in database development, data analysis and project management.
- Demonstrated strong customer service and consulting skills with an ability to manage multiple technologies and complex projects.
- Possess excellent verbal and written communication skills with proven ability to interface with all levels of users including IS Professionals and Management.
TECHNICAL SKILLS
- SQL Server
- SSIS
- MS - Access
- FoxPro
- ORACLE
- DB2
- ColdFusion
- TSO
- Visual Basic
- MS-Project
- ICD-9 Coding and CPT Coding
PROFESSIONAL EXPERIENCE
Confidential
Database Analyst
Responsibilities:
- Translate and code requests from marketing for email initiatives, direct mail and telemarketing campaigns as needed.
- This includes modifying existing segments, coding new segments, prioritizing, scheduling, and simulating multiple times on a daily basis to ensure that Marketing Decisioning Platform (MDP) is properly set to decision our email audience for optimal response across all brands.
Confidential
Business Analyst
Responsibilities:
- Manage multiple scheduled production processes and ensure timely and accurate updates of customer databases.
- Work closely with customers to guide them on best practices and data requirements moving forward during the ongoing support phases of their projects.
- Support ETL processes in SSIS to ensure efficient turnaround of customer data.
- Automate current ETL processes.
- Proactively evaluate all data acquisition processes and determine and implement process improvements on an on-going basis.
- Proactively contact clients to facilitate data acquisition and reinforce value proposition.
- Fulfill queued change requests submitted by clients as appropriate on a timely basis.
- Created technical documentation for daily I/O processes.
Confidential
Database Analyst
Responsibilities:
- Performed in-depth data analysis with SQL Server using SSMS.
- Designed and worked with SSIS packages for the purpose of enriching company database.
- Worked in live data warehouse environment updating and maintaining data tables.
- Processed complex data feeds updating the corporate database on a daily basis.
- Used Agile development methodology for project management.
- Utilized Cloud technology infrastructure.
- Delivered ad hoc projects as per management specifications.