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Programmer/analyst Resume

Houston, TX

SUMMARY:

  • Results driven project management professional with first - rate skills in directing full life cycles for complex, multisite projects and initiatives.
  • Proven ability to deliver substantial productivity and quality improvements through well managed, on-time projects.
  • Over 15 Years and particularly strong in IT software development, integration, new construction, retrofits of existing cable plant, hardware, software and data center consolidation of hardware/software.
  • Translates generalized customer business goals and objectives into concrete strategy and tactical plans.
  • Coordinates, with the project team, the identification of all deliverables, sequence of all activities and tasks necessary to complete the deliverable, the effort required to complete each task, assignment of deliverables to an owner, and cost of the analysis and planning phase of the project. Incorporates the deliverables in a work breakdown structure.
  • Documents the budget using the project cost worksheet and the schedule using MS Project.
  • Monitored tasks to completion. Initiates actions to keep project on schedule within budget with agreed upon scope.
  • Monitors project activities and tasks to ensure completion as scheduled meeting quality needs of the sponsor and customer.
  • Manages and directs multiple medium to large-scale complex, high-risk, strategic, enterprise wide projects.
  • Performs stakeholder analysis in order to determine and gain agreement for the project's business problem, goals and objects, success factors, planning assumptions, dependencies and constraints, and high-level risks
  • Manage design and implementation of projects for various software development projects
  • Attends project planning meetings associated with new software integration.
  • Understands software development life cycle and can articulate requirements to other Information Services departments.
  • Creates project documents indicating assumptions made to provide system pricing and equipment room layouts.
  • Functional knowledgeable in fiber installations, voice and data networking fundamentals.
  • Translates generalized customer business goals and objectives into concrete strategy and tactical plans.
  • Customer relations management with interfacing with CEO, VPs and other high-level management.
  • Application support for various management systems.

CORE COMPETENCIES INCLUDE:

  • Cost Reduction & Avoidance Operations Management Multi - site programs
  • Client Relations and Negotiations Quality Assurance Strategic Planning
  • Budget and Financial Management Vendor Relations and Negotiations

SKILLS INVENTORY:

Database: SQL Server 2000/2005/2008 , SQL Server Reporting Server (SSRS) 2005/2008, Oracle 8i/9i/10g, PL/SQL, ODBC, MS Access

Platforms & Systems: Window 2000/2003 Server, Window 2000/XP Pro/Vista Ultima/7, Linux

Programming Languages: Visual Studio 6/2003/2005/2008/2010 , Visual Basic.NET, ASP.NET, VBA, VB6, Microsoft Excel, Visual FoxPro 6.0/9.0, FoxPro 2.0/3.0, Windows API, COM, ActiveX, DDE, OLE, HTML, CGI/Perl, JavaScript

Software Packages: MS Office Suite (Access, Excel, Internet Explorer), MicroStrategy, Informatica, Valex xChange, Confidential Open Plan/Cobra/WelcomRisk/WelcomHome, DreamWeaver, Primavera, ESRI Business Map Pro, Brio, MS Project 2003/2010, GIS, Business Intelligence

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Programmer/Analyst

Responsibilities:

  • Providing maintenance development on IRON SPEED generated .NET Vendor Application correcting reporting and other issues.
  • Installed multiple instances of SQL Server 2008 R2 and Migrated database from current legacy server to Blade server replicating current SQL Server 2005 production environment.
  • Prepared Scope, Requirements and Process Diagram for new application development of a Uniform Management System and research and prototype for web based and mobile GIS applications .
  • Utilizing SQL Server 2008 R2, Crystal Reports, .NET and IRON SPEED.

IT Consultant

Confidential

Responsibilities:

  • Consult with IT Lead or vendors on IT infrastructure issues of campus wide video, voice and data network connections
  • Project group lead or team member on planning through implantation of small to medium projects.
  • Trouble shoot and resolve issues with previously developed custom touch screen timekeeping system and child care software
  • Provide hardware and software support for computer training facility of thirty-four desktop computers, server and printers
  • Evaluate donated computers to prep, trouble shoot, install hardware, operating system and user software
  • Evaluate software development needs and requirements for software maintenance and proposed custom development projects

MS Project Analyst

Confidential

Responsibilities:

  • Consulted with Operations staff to determine tasks for master Work Breakdown Structure for each Project
  • Created dependencies for all tasks
  • Added resources to each tasks
  • Added master WBS for new projects to MS Project
  • Published Projects to MS Project Server

Confidential, Houston, TX

Sr. Programmer/ Analalyst - Project Team Member

Responsibilities:

  • Manage, Develop and customized automated processes and procedures for the support of pre and post processing of ASCX12 transaction sets for 301,309, 315,322, 350 and 977 EDI data.
  • Responds to daily support and resolutions of in-house, external clients and Customs (CBP) EDI issue.
  • Strategically design and implement in-house information systems and networked software architectures that support core organizational EDI functions assuring their high availability and intersystem integration.
  • Developed ASP.NET intranet application for internal client utilizing VB.NET,SQL Server database, IIS Server
  • Supported/Managed; Oracle and SQL Server Databases, FTP access, PERL and VB.NET scripting/web app
  • Supported NAVIS EXPRESS and the pre-implementation project of NAVIS N4 terminal operation systems
  • Prepared Environment for pre-implementation of NAVIS N4 to duplicate current production environment
  • N4 preparation included; Java, Data Mapping of EDI, server file structure, FTP, scripts and command files.

Confidential, Akron, OH

Project Team Member

Responsibilities:

  • Managed development according to documented specifications and client requests as Senior Developer and Business Analyst.
  • Developed functioning mock up of new addition to Life Skills application.

Confidential, Hudson, OH

Project Team Member / Developer

Responsibilities:

  • Managed the development to re-write VBA and SQL 2005 database solutions to current standards

Confidential, Cleveland, OH

Project Manager / Consultant

Responsibilities:

  • Supported numerous Confidential client initiatives in challenging software projects as Lead and Senior Developer.
  • Completed failed development project and regained client confidence.
  • Prepared SOW, scope, project plan, master WBS,dependencies, requirements and list of deliverables to complete the project on-time within new budget.

Confidential, Houston, TX

Project Management Software Analyst

Responsibilities:

  • Supported Confidential 's Project Management Software Suites for clients in Windows environment with data base systems consisting of Oracle, SQL Server,.NET and Visual FoxPro
  • Resolved issues with client custom applications integrating with Confidential applications developed in Visual FoxPro, ASP.NET, C#.NET and VB.NET
  • Ensured CSI help desk centers were rendering quality service and achievement levels of service were being met.
  • Developed knowledge of competing software including MS Project, Primavera (P3) and wInsight.
  • Utilized Webex to remotely view, diagnose and resolve problems online.
  • Used Clientele and RNT CRM solutions to support customer service in issue tracking.

Confidential, Houston, TX

Project Team Member / Application Support Analyst

Responsibilities:

  • Implemented projects and led new functionality rollouts and upgrades of application server software for Oracle, Informatica, MicroStrategy, Brio, Valex xChange on client servers.
  • Oversaw analysis, design, testing, and migration of system enhancements including reports, forms and processes.
  • Coordinated patches and upgrades of Amdocs xChange CRM and Oracle.
  • Provided enterprise application support and management to production environment for an Application Service Provider.

Confidential, Houston, TX

Project Team Member / Database Administrator

Responsibilities:

  • Manager of Telemarketing Campaigns providing contracts and telemarketing data for multiple off shore call centers/campaigns.
  • Prepared Service Agreements and letter of Agreements to Off Shore Calling centers.

Confidential, Houston, TX

Software Project Lead / Developer

Responsibilities:

  • Project Managed integration of Confidential CRM Telemarketing software with client specific solutions for processing and reporting needs with custom and off the shelf software.
  • Oversaw creation of Design Document, requirements, specifications, development and implementation plan for customized integration with Genesis Accounting, Goldmine Sales and Marketing CRM, Calyx Point Home Loan Processing, Giant Golf Project, NOVA Client Management System, and the 1-800-Housing Project, plus many more.
  • Prepared SOW, WBS, dependancies and project milestones to review with clients during SDLC.
  • Application developed with Visual FoxPro 6.0-8.0 utilizing Window's API, COM, ActiveX, DLL, OLE, DDE and HTML to integrate to DOS, Windows, Mainframe and Web based systems.
  • Supervised development and integration for systems such as: Check and credit card processing, ACH, Personal Credit retrieval to application via the web, Web to database and database to web application.

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