System Developer Specialist Resume
Cincinnati, OH
OBJECTIVE
- Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.
TECHNICAL SKILLS
Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET
Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata
Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI
File Organization: BPAM, GSAM, QSAM, VSAM, IAM
Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint
Operating Systems: z/OS, Windows, DOS, Unix, Linux
PROFESSIONAL EXPERIENCE
Confidential, Cincinnati OH
System Developer Specialist
Responsibilities:
- Analyze and fix production problems.
- Code enhancements and break/fixes.
- Serve as level 3 support responding to user tickets meeting service level agreements.
Confidential, East Lansing MI
COBOL Developer
Responsibilities:
- Analyze production problems caused by merging ESI with Medco data and verify fixes.
- Document tips and processes, and create requests to install fixes.
- Help create Excel management reports.
Confidential, Chicago IL
Application Developer Specialist
Responsibilities:
- Provided test and production support and researched issues leading to 99.9% uptime.
- Created many system and help documents including 684 pages help manual.
- Enhanced programs and provided documentation for each step in SDLC.
- Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
- Raised claim throughput where each 1% increase saved over $2,000,000.
Confidential, Chicago IL
Programmer
Responsibilities:
- Designed tables and coded program to save email data in tables.
- Programmed and maintained E-Commerce storefronts.
- Created application and tables to edit and report problems.