OBJECTIVE

• Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.

TECHNICAL SKILLS

Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET

Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata

Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI

File Organization: BPAM, GSAM, QSAM, VSAM, IAM

Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint

Operating Systems: z/OS, Windows, DOS, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati OH

System Developer Specialist

Responsibilities:

• Analyze and fix production problems.
• Code enhancements and break/fixes.
• Serve as level 3 support responding to user tickets meeting service level agreements.

Confidential, East Lansing MI

COBOL Developer

Responsibilities:

• Analyze production problems caused by merging ESI with Medco data and verify fixes.
• Document tips and processes, and create requests to install fixes.
• Help create Excel management reports.

Confidential, Chicago IL

Application Developer Specialist

Responsibilities:

• Provided test and production support and researched issues leading to 99.9% uptime.
• Created many system and help documents including 684 pages help manual.
• Enhanced programs and provided documentation for each step in SDLC.
• Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
• Raised claim throughput where each 1% increase saved over $2,000,000.

Confidential, Chicago IL

Programmer

Responsibilities:

• Designed tables and coded program to save email data in tables.
• Programmed and maintained E-Commerce storefronts.
• Created application and tables to edit and report problems.