SUMMARY

• Articulate and polished professional with experience in Agile (SCRUM) methodologies, project management, data mining, and quality assurance testing.
• Experience in for - profit, healthcare, financial, and political sectors; Persuasive communicator and public speaker with experience presenting to diverse technical and nontechnical audiences, demonstrated ability to respond on the fly to questions and smoothly/ convincingly overcomes objections.
• Able to work on multiple and complex projects simultaneously.
• Experience gathering, analyzing, and documenting business and functional requirements
• Experience with business process improvement and operational intelligence.

PROFESSIONAL EXPERIENCE

Confidential

BI/Business Analyst

Responsibilities:

• Defines business goals and success criteria for initiatives.
• Facilitates the requirements gathering process with the client and cross-functional leads to ensure all requirements are identified and documented to fulfill scope and business goals.
• Works with clients to prioritize requirements, define the level of effort, and proactively manage risk accordingly.
• Create project artifacts: Business Requirements, User Stories, Use Cases, Process Flows and Functional Requirements.
• Serves as the Subject Matter Expert (SME) on Mortgage Industry regarding business goals and project requirements.
• Works with the lead Product Manager/Business Analyst to refine Business Analysis processes and tools to meet organizational and client needs-such as social networking/collaborating environments.
• Leads transition activities, such as testing, writing quality assurance documentation, client training, and supporting the implementation team.
• Develops, manages, and researches collaboration workspace and product implementation.
• Adding nodes into the clusters & removing nodes from the Hadoop cluster for maintenance.
• Built Hadoop clusters from scratch with ability to design with HA.
• Leads and coaches customers by using proven Agile (Scrum) software development processes and Continuous Delivery techniques.
• Manages schedule, scope, budget, quality, requirements, account management, & roll-out activities.
• Organize, collaborate and coordinate with stakeholders and project team members ensuring project goals are delivered on schedule.
• Design and wire frame mobile application including data mapping, workflow definition, screen design and navigation, error message definition, roles and security.
• Developed Performance Point contents such as Scorecard, KPI’s, Time Intelligence Filters using Performance Point services and linked them together to create a Dashboard.
• Attending weekly sprint, daily scrum meetings meeting and contributes to tracking all phases of the project and resolving conflicts.
• Own the “requirements” process in SDLC from needs assessment through application go-live.

Confidential

Founder/Business Systems Analyst

Responsibilities:

• Conducted Conference Room Pilots (CRPs) with the clients; analyzed and incorporated the feedbacks in the documents and clarified the functional requirements to the development and testing teams.
• Requirement gathering and analysis via client meetings.
• Attending JAD sessions with Architects and Business for gathering Healthcare Requirements.
• Creating the Requirements Documents and noting MoM for JAD sessions.
• Generating reports from the Data Warehouse for analyzing the impacts of the Business Decisions.
• Analyzing the data to come up with the optimal requirement to maximize the Business Growth.
• Analyzing the Impact on the System by Business decisions by checking the Data Reports.
• Creating Functional Requirement Spec from Business Needs
• Creating Non-Functional Requirements (NFR) with the inputs from Technical Architects.
• Taking Business Signoff on the Functional Requirements.
• Creating and Updating the System Flow Charts.
• Creating Use Case Diagrams and Use Case Narratives.
• Requirement walkthrough for the Development and Testing.
• Providing Requirements Clarification to Development and Testing team.
• Acting as a Liaison between Technical and Business Teams.
• Being a part of High Level Design (HLD) and System Test Plan Review.
• Updating Requirement Traceability Matrix (RTM)
• Writing User Acceptance Testing (UAT) test script and executing them.
• Performing User Acceptance Testing.
• Supporting Production Implementation.
• Complete bottom line for quality and timely Business Analyst deliverables.
• Submitting efforts in PlainView for the team.
• Generating Efforts and Budget Reports from PlainView for Resource Planning.
• Planning the Resources and Efforts for onshore and offshore teams.
• Risk Management, Handling Client Escalations.

Environment: SQL, Agile (Scrum), ScrumPro