Professional Summary:

• 7 years of extensive professional experience of in Software Quality Assurance and Software Testing with different type of projects, clients and industries.
• Familiar software development life cycle SDLC and all of its methodologies such as Waterfall, Agile Scrum .
• Extensive knowledge of HIPAA and different EDI transaction in 4010 and 5010 format
• Migrated and implemented EDI transactions 270, 271, 834, 835, 837 from 4010 to 5010
• Good knowledge in conducting Manual and Automated Testing for client-server, web-based and mobile applications in homogenous and heterogeneous environments.
• Experienced in creating Test Plans, defining Test Scenarios and executing Test Cases, and Test Scripts across most of my projects.
• Experience insetting up the test environment, installations and configuration.
• Experienced in interacting with Business Analyst, Developers and Technical Team Support.
• Expert in Back-End database testing using SQL queries using databases like Oracle, MS SQL Server, MySQL.
• Good knowledge in Performing Sanity, Smoke, Integration, System, Security, Regression Testing, Data Driven Testing, Usability Testing, Database, web service, compatibility and User Acceptance Testing in different Environments.
• Experience in Performance, Load and Stress Using Load Runner.
• Experience of using Rendezvous Points and Transaction Points in Load Runner.
• Proficient in using HP Tools Win-Runner, QTP, Test Director/HP-QC .
• Experience with defect reporting and defect tracking using tools like QC, Bugzilla.
• and web services.
• Experience in reviewing and understanding business and testing requirements and writing detailed manual Test Plans, Test Cases, Test Scripts and Expected Results using Quality Center according to the requirement.
• Used Quality Center to plan tests, manage test assets, create and run manual and external scripts to check GUI and functional features of the AUT.
• Expertise in problem solving and bug tracking using Quality Center/Test Director.
• Excellent, documentation and organization skills with the ability to adapt to new environment.
• Good team player and ability to work independently along with strong problem solving, learning.
• Ability to achieve targets and deliver results in a high-pressure environment.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

confidential

Position: QA Analyst

Project Descriptions:Ohio's Medicaid Information Technology System MITS is the interchange system developed by HP Enterprise Services. The interchange system is certified by the Centers for Medicare and Medicaid Services CMS . The Purpose of this project is to produce an enhanced MMIS that can be utilized in the delivery process for new business. There are several sub systems in Ohio MITS application, the application which I involved is Prior Authorization. Prior Authorization PA is a process used to review, assess, and pre-approve or deny selected non-emergency medical services prior to payment. PA serves as a cost-containment and utilization review mechanism, enabling payment for only those treatments and services that are medically necessary, appropriate, and cost-effective. PA integrates with other functional areas to provide online, real-time access to Provider, Recipient and Reference data, including front-end editing and validation of requests keyed into the online application Web-based panels and the Web portal.

Responsibilities:

• Involved in Business, design and functional requirements review
• Developed functional, regression, integration and end to end test cases for the application
• Used Agile methodology for Prior Authorization application in MMIS
• Work individually, as well as in team environment, to achieve project quality goals.
• Interacted with Business Analysts to find out exact Functionality of Application
• Performed manual testing on the entire application with Positive and negative test cases.
• Conducted Regression testing for testing the existing functionality of the Application in different environments
• Prepared test data for the Application under Test as per specifications.
• Executed the Test Scripts on different releases and validated the actual results against the expected results
• Worked extensively on web-based testing and involved in SIT environment, UAT environment and pre-production environment
• Exclusively worked on testing Web page Panels, Letters and Reports Daily, Weekly, Monthly and Quarterly Reports for the Prior Authorization Application
• Tested all the Letters for PA Approvals or Denials generated in daily Batch Job
• Worked on creating Prior Authorizations for different Workflows involved in the application
• Worked on testing for parallel and patch releases in various environments
• Used Quality Center ALM for Test Case Design, Test Execution, Defect Logging, Defect Tracking and Requirement Traceability Matrix
• Involved in Daily Status call, Daily Defect calls, Construction Walk through for various Change
• Orders
• Analyzed the Production issues, provided evidences and tracked them till resolved

Environment: Quality Center ALM, HIPAA, MMIS, Secure Portal, SharePoint, C .Net, Windows 7, MS office

confidential

Position: QA Analyst

Project Description: PacifiCare Health Systems is embarked upon developing a web-based medical billing application, which is HIPAA compliant. Our project was to upgrade an existing web application to enroll and qualify individuals who are eligible for Healthcare program. PacifiCare Health system has also implemented the new health care reform law to guarantee the members with existing benefits. My main responsibility was to evaluate, validate and verify the EDI 834 transaction for all the Medicare Patients in accordance with CMS compliance.

Responsibilities:

• Created Test Plan, with the help of requirement documents Business, Function and used it along Test Case and Test Procedure to ensure the quality and reduce the risk of failure.
• Created detailed Test Cases and executed them manually.
• Documented the Test Requirements and Test Plan using Test Director to track the stakeholders request for enhancements and changes. Additionally, created traceability matrix for the requirements.
• Involved in creating extensive Data driven test scripts using QTP to read data from MS Excel files for data validity testing. Checked for data boundaries/limits and incorrect input of data.
• Involved in executing and Managing QTP Scripts using HP Quality Center.
• Created automated test scripts to check the functionality of applications using QTP.
• Logged, assigned severity and tracked bugs using Test director.
• Worked on Resolution that was a web-based Customer Service portal developed for the use of Customer Service Associates CSAs to respond to member and provider calls, wherein the portal was designed to consolidate and replace all the existing key reference and membership systems, including legacy systems and other major call-tracking applications such as CSS Classic, CSS Forte, Clarify, and RIMS.
• Tested the self-checkout stations were seamlessly integrated with the new POS system.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Used Mercury Quality Center for error reporting and communicating between developers, product support and test team members.
• Reported and Tracked bugs using Mercury Quality Center.
• Attended periodic meetings with the development team and with the business analysts to provide feedback.

Environment:Quality center, QTP, xml, html

confidential

Position: QA Analyst / Tester

Project Description:-Memorial Hospital is one of the sub-branches of Southern Illinois Health Care which is one of the admirable health care providers in Illinois. The Project designed was an Intranet-based application called OPT application Online Patient Tracker application , which provides a centralized access to all the necessary resources in the hospital for Physicians, Nurses and other employees in the hospital. For the User's the Interface was a web-based one where they can schedule their appointments, search for Physicians, their bills and many more. This application helps the authorized administrators in the hospital to update the patient records.As a Quality Analyst I was involved in development of claim management data warehouse to assist claim professionals to analyze and administer the claims in an efficient manner. The operational data came from multiple sources and was then loaded into claim management data warehouse. I worked on the entire reporting process where I needed to interact with the ETL team, developer s and management.

Responsibilities:

• Participating in JAD Sessions, BRD Reviews, FS Reviews, and Tech Spec Review Meetings.
• Preparation of Estimations, Testplan, and Traceability Metrics Test cases based on the requirements from BRD FSD and uploaded to VSTFS.
• Internal External review of Test plan and Test cases.
• Build setup on Test environment and installation Testing.
• Executing BVT Test cases for validating the Build.
• Executing the Test cases and updating the result in VSTFS.
• Loggingtheissuesfoundduringpre-testreviewsandduringtestingtheapplicationin
• VSTFS
• Used Performance Center to execute tests, and maintain scripts.
• Extensively worked in designing the Testing approach for the ETL process in the Credit Data Provisioning Enterprise Data Warehouse CDP .
• Used to identify the queries which were taking too long and optimize those queries to improve performance
• Analyzed research on operational procedures and recommend changes for improvement with an emphasis on automation and efficiency.
• Performing quality assurance functions covering the full software development life cycle, including development and implementation of test plans, test infrastructure and project plans.
• Conducted overall quality assurance responsibilities including writing test plans, detailed test cases, test scripts, and test automation development, test execution, defect reporting and tracking, full documentation, and supervision.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing reviewed their consistency with the business requirements.
• Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Performed White Box, Black Box, and Usability Testing
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Coordinated and ensured environment setup and availability of infrastructure required for testing.
• Reviewed colleagues' test cases for testing the development of online resume, uploading users' documents such as application and resume , browsing through jobs, selecting and applying for the jobs
• Used SQL to test various reports and ETL load jobs in development, QA and production environment
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Developed automated Test Scripts in Win Runner using Test Script Language TSL for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Prepared PowerPoint slides of all the outcomes with the focus on defects and presented to the team of Business Analyst, VP of Human Resources, and the Developers
• Attheendoftheprojectperiod,afewdefectswithopenstatusweresentbacktothe
• developers through VP and BA

Environment: Mercury Tools Win Runner 7.0, Test Director 7.0/7.5, MS Office, MS Visio, MS project, Load Runner 6.5/7.0, Quick Test Pro 6.5, Quality Center 9.0 , NT/00, SQL, SQL Server,XML

confidential

Position: QA Analyst

Project Description: This Project is a deposit solution which allows consumers to deposit Cash/Checks without an envelope electronically to their account at Bank of the West using an Automated Teller Machine ATM . This service enables consumers to enjoy the ease and convenience of depositing Cash/Checks electronically without waiting in the line.

Responsibilities:

• Created test scenarios based on BRD, FRD.
• Involved in the preparation of Test Plan, Test Case.
• Worked closely with cross functional teams to discuss the design and testing aspects of the applications to design the Test plans.
• Developed test cases and executed test cases manually in Quality center.
• Attended QA Walk through meetings with Team Member this includes tech specs review, functional specs review and defects tracking.
• Actively attended in weekly meeting and discussed about the status and update about the progress in the application.
• Extensively worked on complex queries to join multiple tables such as stores, employees, transactions, departments, apparel, and managers tables in order to ensure all updates, inserts and deletes reflected on the backend.
• To validate and verify the data backend testing is done through MSSQL.
• Wrote SQL queries, such as inner joins, outer joins, and functions to ensure data validation.
• LoggeddefectsinQualityCenterandinteractedwiththedeveloperstoresolvetechnical issues.
• From the detailed use cases, create manual automated test cases for web applications and web services
• Using eTester and eLoad from, load, volume, performance, scalability and fail-over testing. Report defects in Bugzilla JIRA.
• Generate various reports and graphs in Quality center to analyze the AUT.

Environment: MYSQL, Java, Quality Center.

confidential

Position: QA Analyst

• Project Description:The hospital focuses on general acute medical/surgical care as well as a medical base to advanced services for cancer, orthopedics, spine, and neurology and neurosurgery.
• The project involved developing and building their HRMS system with features where employees can view and update their data on the web administration can look at vacant positions in their company, payroll and benefits that had been integrated together.

Responsibilities:

• Analyzed the BRD, FRD and Test plan document, which detailed the requirements, testing scope, strategy and necessary resources.
• Created and maintained test scenarios, test cases and test scripts
• Involved in Manual testing and automation testing
• Utilized QTP to write or record scripts forsmoke, functional, database and regression testing.
• Participated in Load runner to execute performance test scripts and submitted reports for analysis with QA leads.
• Wrote SQL Queries to extract data from various database tables for testing purpose.
• Involved in UAT of the applications by providing users with test cases and scenarios, and worked closely with the business analyst.
• Performed the Database testing to verify the data in Database tables by using SQL queries.
• Review and validate the new features for the Partner Management discounts, cash back rewards etc.
• Analyzed and implemented synchronization points, reusable actions in QTP.
• Analyzed test results using reports and graphs generated in Test Director.
• Worked on Test Director in setting up and Customizing Project entities for Defect Module Screens.
• Coordinate with developers and the testers for resolution of the problems reported.
• Attended daily status/ defects review meetings.