PROFILE SUMMARY:

• 15 years of IT experience into various stages/activities of SDLC
• PMI Certified Project Management Professional
• Managed end - end business proposal development for client RFPs, technical solutioning and participating in signing-off process for complex deals of high and medium magnitudes
• Contract and Vendor Management around Software/Hardware and services procurement, with India GDC and US based sub-con services vendors.
• Enterprise Content Management and Data management for Mainframe and web based applications and Data Migration projects, using Documentum, Web Publisher, ECM and eSD tools.
• Delivery Manager for the Lotus Workplace Collaboration project
• Release and Program Management for multiple projects and also drive multiple technical vitality/innovation activities in parallel
• Possess strategic vision and capability to provide strategic recommendations to the senior management
• Ability to set-up new teams fast with minimal start-up latency to ensure smooth delivery operations
• Skills to define robust engagement delivery model and project execution processes
• Launched and driven the INNOVATION CELL at IBM for driving patents and disclosures
• Extensive project leadership, project management and customer interaction experience
• Extensive Business Proposal Development experience
• Co-ordinated quality compliance and standards audits such as ISO 9001:2000, BSO, SACA and assessments such as SEI-CMMI Level 5 and Six Sigma implementation
• Extensive exposure to Quality Activities/quality audits
• Strong communication, networking and team building skills
• Strong business acumen
• Excellent people management skills.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Delivery Project Manager

Tools: Teradata, SQL Server, PL/SQL, Unix, Legacy Mainframes, DB2, IMS, eSD, Documentum, OpenText Content Server, Quality Center, QTP

Responsibilities:

• Front end for all the client interactions, scope management and planning discussions
• Preparing Release Plans and scope management for each Tier (Go - live)
• Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
• Preparing project plans, schedules and managing work assignments and priorities for the team
• Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign-offs
• Development of project high level design docs and prepare high level estimates (LoE)
• Developing the project schedules and preparing the work assignments and tracking plans.
• Managing contracts, SOWs to the client satisfaction levels.
• Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
• Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
• Participating in test defect triage and status report meetings
• Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
• Responsible for overall SLAs for the program deliverables
• Responsible for vendor management and sub-contractor staffing and performance management
• Developing key strategies for business development and team growth
• Providing career guidance mentoring and coaching to the staff.
• Identifying skill gaps in the team and arranging for the identified trainings and backfills as necessary
• Working with the IBM sales and business development team to provide them the needed inputs for business development activities, developing parts of the proposals and review them.
• Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential, VA

Delivery Project Manager

Tools: Informatica, Teradata, Oracle, JIRA, Rally, SQL Server, Unix, Legacy Mainframes, DB2, IMS, MS-Project, ClearQuest, Quality Center, QTP

Responsibilities:

• Front end for all the client interactions, scope management and project planning discussions
• Preparing Release Plans and scope management for each project releases
• Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
• Preparing project plans, schedules and managing work assignments and priorities for the team
• Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign - offs
• Development of project high level design docs and prepare high level estimates (LoE)
• Developing the project schedules and preparing the work assignments and tracking plans.
• Managing contracts, SOWs to the client satisfaction levels.
• Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
• Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
• Participating in test defect triage and status report meetings
• Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
• Responsible for overall SLAs for the program deliverables
• Responsible for vendor management and sub-contractor staffing and performance management
• Developing key strategies for business development and team growth
• Providing career guidance mentoring and coaching to the staff.
• Identifying skill gaps in the team and arranging for the identified trainings and backfills as necessary
• Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential, Memphis, TN

PMO Enablement and Setup SME

Tools: Primavera P6, Microsoft Project, Program Management, Strategy development and PM Competency Development

Responsibilities:

• Assisting director of the PMO program at Confidential to enable the setup of PMO for the large 400mUSD+ program, extend help in developing strategies, and tools implementation and roll - out plans
• PMO Enablement and Knowledge Transfer Activities
• Establishing the PMO Library of process and procedures for all the Project Management functions
• Working with the Project workstream to get their project schedules defined and implemented in Primavera P6 from simple excel sheet based versions
• Analysing the historical data to define the standard Service Level Objectives (SLOs) for the project teams from project tracking, reporting and completion point of view.
• Providing Project Management related education to the PM and workstreams Leads
• Participating in overall budgeting, forecasting, and cost management activities for the different project workstreams and supporting the PMO Director to take decisions based on the analyzed data.
• Client relationship management and overall SoW management
• IBM Account and Financial Management activities
• Ensuring absorption of the PMO directives into the Delivery teams
• Coaching and mentoring the existing PMO members in the client organizations for effective project management

Confidential, Mooresville, NC

Production Support Manager

Tools: Web Sphere Commerce, Java/J2EE, Pivotal Tracker, Web Services, Legacy Mainframes, COBOL. Documentum, JIRA, QTP, Rational ClearCase, Clear Quest, Remedy

Responsibilities:

• Front end for all the client interactions, scope management and project planning discussions
• Preparing Application support plans for the in - scope applications for Production support
• Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
• Preparing project plans, schedules and managing work assignments and priorities for the team
• Preparing coverage models and plans considering the application support needs and the geographical spread of the team
• Participate in Defect Triage meetings and end users issue resolutions
• Working with the release management team to ensure smooth implementation of minor and major application patches and enhancements
• Co-ordinating with the Infrastructure management teams during the infrastructure upgrade and maintenance activities
• Defining, monitoring and reporting the Application support SLAs to the executive management team
• Managing the development, testing and maintenance of minor and major enhancements under the preview of Production support activities
• Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign-offs for the effort intensive enhancements
• Development of project high level design docs prepare high level estimates (LoE) for the minor and major enhancements
• Managing contracts, SOWs to the client satisfaction levels.
• Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
• Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
• Co-ordinating regression test and performance test cycles for the key business applications while implementing the minor and major enhancements.
• Participating in test defect triage and status report meetings
• Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
• Responsible for overall SLAs for the program deliverables
• Responsible for vendor management and sub-contractor staffing and performance management
• Developing key strategies for business development and team growth
• Providing career guidance mentoring and coaching to the staff.
• Identifying skill gaps in the team and arranging for the identified trainings and backfills as necessary
• Working with the IBM sales and business development team to provide them the needed inputs for business development activities, developing parts of the proposals and review them.
• Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential

Senior Business Area Manager

Tools: Java/J2EE, Web Services, Legacy Mainframes, COBOL/CICS with IMS, Datacom, Rally, ADABAS/Natural, UNIX, and MS desktop

Responsibilities:

• Front end for all the client interactions, scope management and project planning discussions
• Preparing Release Plans and scope management for each project releases
• Setting up the team from ground zero, ramping them up and monitoring work transition from the incumbents and client SMEs.
• Preparing project plans, schedules and managing work assignments and priorities for the team
• Coordinate requirements and design discussions with client business team, business analysts, end users, as necessary and requirements sign - offs
• Development of project high level design docs and prepare high level estimates (LoE)
• Developing the project schedules and preparing the work assignments and tracking plans.
• Managing contracts, SOWs to the client satisfaction levels.
• Preparing project forecasts for labor and non-labor costs and reconciling them to the project actuals, reporting variances and taking corrective actions wherever necessary
• Co-ordinating with the project test teams for test management and planning activities for functional, system and UAT testing and over-seeing the test execution cycles
• Participating in test defect triage and status report meetings
• Working closely with the Client Program Directors and VPs to drive continuous improvement initiatives aimed at productivity gains and improved SLAs.
• Responsible for overall SLAs for the program deliverables
• Responsible for vendor management and sub-contractor staffing and performance management
• Developing key strategies for business development and team growth
• Providing career guidance mentoring and coaching to the staff.
• Identifying skill gaps in the team and arranging for the identified trainings and backfills as necessary
• Leading the program Audits and Business Compliance activities like Data Security and Privacy, Internal Audits like ISO, SACA, BSO etc.

Confidential

Senior Solution Manager (Business Development Manager)

Tools: WWGPE (Profit Estimator): Pricing Tool, GRSMART (Transition/Migration Pricing Tool), SAGE

Responsibilities:

• Preparing business proposals for the client opportunities as response to the RFP/RFI/RFQs
• Preparing staffing plans and the business cost case
• Effort Estimations and overall proposal response and technical solution approach
• Arranging delivery/industry executive approvals
• Interacting with the Geo Teams, and the Partners in preparing the proposal and defining the overall proposal approach
• Participating in Client Presentations/discussions for the technical solution and the overall business proposal
• Participating in face to face client Orals (Question and answer) sessions with the clients
• Participating in due diligence sessions with the clients

Confidential

Release/Program Manager

Tools: Struts, JSF, J2EE, JMS, RDBMS Oracle 10

Responsibilities:

• Release Planning, Release Schedules preparation, Overall
• Project Planning, Scope discussions, Project scheduling
• Extensive customer interaction, participating in steering group meetings, resource hiring and planning activities, generating billing sheets.
• Project Management and Test Cycle Management oversight for functional, system and performance testing of all the projects
• Reviewing and refining the test scenarios/test plans for Integration, UAT and QA testing
• Working with Business teams and client application owners related to uploading, updating, archiving and managing Commercial packages and offerings, Product portfolios, and other application related data sets.
• Co - ordinating UAT Planning and Execution cycles with the Business users and the Concept owners
• Providing technical leadership to the team
• Ensuring technical upskilling and ensuring overall growth of team members.
• Technical and general mentoring to the team for Technical Vitality initiatives

Confidential

Delivery Manager

Tools: Web Sphere Application Server (WAS), Portal Server, Backend: DB2 (Windows/Non-Windows), Oracle, Cloudscape, Rational Tools, Lotus Notes Databases

Responsibilities:

• Project Planning and Delivery Management as per the project schedules
• Project monitoring and Tracking and overall customer interaction
• Effort Estimation, Project scheduling and tracking
• Project Budgeting and forecasting for each quarter
• Hardware and Software budgeting and planning for the year
• Interaction with the Management Executives (Global Leads) for the project deliverables
• Providing technical leadership and direction to the team
• Extensive customer/partner lab interaction
• People management responsibilites
• Ensuring technical upskilling and ensuring overall growth of team members.
• Technical and general mentoring to the team for Technical Vitality initiatives
• Managing, monitoring, co - ordination and post run problem determination for the performance runs, using Rational Test Manager VU scripting.
• Project Hardware/Software resource management on Windows (all flavors), Linux (SuSe/RedHat), AIX, Solaris platforms. The system configurations vary from simple configs (3 machines) to complex cluster configs (5-7 machines) to ensure optimum resource utilisation
• Designing and implementing the Lab setup (the setup included ~100 mid range server machines, x-series 335/345/346/366 , p-series, z-pro intellistations)
• Defining the Process Roadmap, Process Chart defining the process elements (which were mapped to the project work items). This process chart was used to prepare the work breakdown structures, project schedules and also for generating the effort estimates for the work items
• Organizing Quality Audits like ISO, SACA, CMMI Accreditations and regular Internal Quality Audits.

Confidential

Project Manager

Tools: Unix, JAVA, Oracle, Windows and Unix (Clients), Rational

Responsibilities:

• Project Management activities for the Mobile Commerce Platform team of 25 Test Engineers including the testing teams.
• Close interaction with the Product Management teams to review, validate and freeze the product requirement specs.
• Prepare project plans, co - ordinate with the Confidential Sweden team on project timelines, prepare detailed work assignments, monitoring and control activities
• Defining the data management activities for the mobile based applications for the Content Management Modules related to the products, User setup, and other related data
• Team resourcing, hiring, training and technical up-skilling
• Coordinating the design discussions with the Project Architects, Release team and Architects in Sweden
• Participate and present status in the senior management reviews/status meetings.

Confidential

Team Leader

Tools: UNIX, JAVA, Oracle, Windows NT (Clients), Rational Suite Enterprise

Responsibilities:

• Project Management activities for the Mobile Commerce Platform team of 25 Test Engineers including the testing teams.
• Close interaction with the Product Management teams to review, validate and freeze the product requirement specs.
• Prepare project plans, co - ordinate with the Confidential Sweden team on project timelines, prepare detailed work assignments, monitoring and control activities
• Defining the data management activities for the mobile based applications for the Content Management Modules related to the products, User setup, and other related data
• Team resourcing, hiring, training and technical up-skilling
• Coordinating the design discussions with the Project Architects, Release team and Architects in Sweden
• Participate and present status in the senior management reviews/status meetings.