Document Management system developer (Workflow developer) Resume

TECHNICAL PROFICIENCIES:

Business intelligence skills: ETL, Data warehousing, OLAP, Reporting; Tools Pentaho Suite, MS SQL Server, Spago BI.

Analysis and modeling: UML, Merise, BPMN.

Database systems: MySQL, Postgresql, Oracle, SQL Server.

Database administration: Oracle 11g.

Development environments: Eclipse, Dev C++.

Programming Language: C/C++, XML, JAVA.

Web development: HTML/PHP.

System integration: Windows, Linux (fedora).

Management skill: Project Management, project lifecycle (GANTT)

Network Background: TCP/IP

Standards: ITIL, eTOM (enhanced telecom operations), SID (information framework), Business Metrics, CMMI.

Others: Problem Solving and analytical skills

PROFESSIONAL EXPERIENCE:

Document Management system developer (Workflow developer)

Confidential

Responsibilities:

Monitoring of an existing Workflow that concern
Development of an electronic document management system that concern
Modeling of the associated workflow that is based on business processes.
Create the workflow application, the forms and the items associated.
Integrate the digital signature in the workflow projects.

Tools: BPMN, EMC² Documentum, forms builder, process builder.

Internship

Confidential

Responsibilities:

Selection of the optimal KPIs related to Customer Experience and Operation Efficiency from the Business Metrics Framework.
Contribution to the development of TM forum Standards.
Design a Customer Experience DataMart.
Elaboration of the reports and the dashboards necessary for monitoring the Customer Behaviors

Tools: Method RUP and GIMSI, Standards: eTOM, SID and Business Metrics framework, UML, Pentaho Suite, Postgresql.

Internship

Confidential

Responsibilities:

Design and development of BI solution to control and monitor the operating performance of the Information System.
The elaboration and the automation of IT dashboards.

Tools: Method GIMSI, UML, Pentaho Suite: Pentaho Data Integration, Pentaho Schema Workbench, Pentaho Report Designer, Pentaho Server and Administration, MySQL.

Internship

Confidential

Responsibilities:

Development of an application that assure guiding the music automatically in the audio system of the airport.

Tools: JAVA

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