Software Engineer Resume
4.00/5 (Submit Your Rating)
Redmond, WA
PROFESSIONAL SUMMARY:
12 years of experience in Site Reliability Engineer, Service engineer and Software engineer
AREA OF EXPERTISE:
- As an SRE and Service engineer, customer obsessed and strive towards improving the customer satisfaction and health of the services.
- Built DevOps reports to analyze and corelate the customer impacting issues quickly using Jarvis.
- Automating manually task through PowerShell scripts and developing the internal tools
- Proactively investigating any service issues and participating in Live Site Incidents to assist Dev teams with root cause and bug fixes.
- Working on minor bug fixes and code check - ins.
- Participating in code reviews before deploying to prod.
- Handled large scale Bare metal servers decommission project
- Troubleshooting of Operations, database related issues and responsible for RCA within Service Level Agreements (SLA’s)
- Client Interactions and Sprint Planning Meetings
- Collaborate with development teams to discuss, analyze, and resolve issues.
- Acting as Direct Responsibility Individual (DRI) for a week in a month and handling all the escalations from LiveSite.
- Track Issues, investigate failures, participating in review meetings.
- Designing the spec files and getting approvals from the architects
- Responsible for administration, maintenance, performance monitoring and availability of SQL server environments.
- Upgrading the SQL Server environments
- SQL Server query tuning and optimization for various applications
- Maintaining the high availability of database on SQL server and working on daily issues.
- Performing Disaster/Recovery through various data centers
- Migrated legacy monitoring and alerting to newer and advanced monitoring systems like Geneva
- Experience in window azure applications
- Documentation of new components, activities and improvements and Creating new SOP’s for issues and writing down trouble shooting guides for the known issues.
- Continuously learn and adopt to evolving features and technologies to keep me up to date.
TECHNICAL SKILL S:
- SQL Server (2005, 2008, 2008 R2, 2012, 2014, 2016) and Azure SQL
- IIS (all versions post 6.0)
- Windows Azure (Hand-on Cloud service, Storage, Traffic manager)
- T SQL (Write DBA related Procedures, find bugs in application codes)
- OS (windows server 2008, windows server 2012)
- C#, ASP.NET, PowerShell and Share point
- Kusto, Jarvis, Geneva
- Source control tools: VSTS, TFS, Source Depot, GITHUB
PROJECTS PROFILE:
Confidential, Redmond, WA
Software engineerResponsibilities:
- Built DevOps reports to analyze and corelate the customer impacting issues quickly using Jarvis.
- Automating manually task through PowerShell scripts and developing the internal tools
- Proactively investigating any service issues and participating in Live Site Incidents to assist Dev teams with root cause and bug fixes.
- Working on minor bug fixes and code check - ins.
- Participating in code reviews before deploying to prod.
- Handled large scale Bare metal servers decommission project
- Troubleshooting of Operations, database related issues and responsible for RCA within Service Level Agreements (SLA’s)
- Client Interactions and Sprint Planning Meetings
- Collaborate with development teams to discuss, analyze, and resolve issues.
- Acting as Direct Responsibility Individual (DRI) for a week in a month and handling all the escalations from LiveSite.
- Track Issues, investigate failures, participating in review meetings.
- Designing the spec files and getting approvals from the architects
- Responsible for administration, maintenance, performance monitoring and availability of SQL server environments.
- Upgrading the SQL Server environments
- SQL Server query tuning and optimization for various applications
- Maintaining the high availability of database on SQL server and working on daily issues.
- Performing Disaster/Recovery through various data centers
- Migrated legacy monitoring and alerting to newer and advanced monitoring systems like Geneva
- Experience in window azure applications
- Documentation of new components, activities and improvements and Creating new SOP’s for issues and writing down trouble shooting guides for the known issues.
- Continuously learn and adopt to evolving features and technologies to keep me up to date.
