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Software Engineer Resume

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Redmond, WA

PROFESSIONAL SUMMARY:

12 years of experience in Site Reliability Engineer, Service engineer and Software engineer

AREA OF EXPERTISE:

  • As an SRE and Service engineer, customer obsessed and strive towards improving the customer satisfaction and health of the services.
  • Built DevOps reports to analyze and corelate the customer impacting issues quickly using Jarvis.
  • Automating manually task through PowerShell scripts and developing the internal tools
  • Proactively investigating any service issues and participating in Live Site Incidents to assist Dev teams with root cause and bug fixes.
  • Working on minor bug fixes and code check - ins.
  • Participating in code reviews before deploying to prod.
  • Handled large scale Bare metal servers decommission project
  • Troubleshooting of Operations, database related issues and responsible for RCA within Service Level Agreements (SLA’s)
  • Client Interactions and Sprint Planning Meetings
  • Collaborate with development teams to discuss, analyze, and resolve issues.
  • Acting as Direct Responsibility Individual (DRI) for a week in a month and handling all the escalations from LiveSite.
  • Track Issues, investigate failures, participating in review meetings.
  • Designing the spec files and getting approvals from the architects
  • Responsible for administration, maintenance, performance monitoring and availability of SQL server environments.
  • Upgrading the SQL Server environments
  • SQL Server query tuning and optimization for various applications
  • Maintaining the high availability of database on SQL server and working on daily issues.
  • Performing Disaster/Recovery through various data centers
  • Migrated legacy monitoring and alerting to newer and advanced monitoring systems like Geneva
  • Experience in window azure applications
  • Documentation of new components, activities and improvements and Creating new SOP’s for issues and writing down trouble shooting guides for the known issues.
  • Continuously learn and adopt to evolving features and technologies to keep me up to date.

TECHNICAL SKILL S:

  • SQL Server (2005, 2008, 2008 R2, 2012, 2014, 2016) and Azure SQL
  • IIS (all versions post 6.0)
  • Windows Azure (Hand-on Cloud service, Storage, Traffic manager)
  • T SQL (Write DBA related Procedures, find bugs in application codes)
  • OS (windows server 2008, windows server 2012)
  • C#, ASP.NET, PowerShell and Share point
  • Kusto, Jarvis, Geneva
  • Source control tools: VSTS, TFS, Source Depot, GITHUB

PROJECTS PROFILE:

Confidential, Redmond, WA

Software engineer

Responsibilities:

  • Built DevOps reports to analyze and corelate the customer impacting issues quickly using Jarvis.
  • Automating manually task through PowerShell scripts and developing the internal tools
  • Proactively investigating any service issues and participating in Live Site Incidents to assist Dev teams with root cause and bug fixes.
  • Working on minor bug fixes and code check - ins.
  • Participating in code reviews before deploying to prod.
  • Handled large scale Bare metal servers decommission project
  • Troubleshooting of Operations, database related issues and responsible for RCA within Service Level Agreements (SLA’s)
  • Client Interactions and Sprint Planning Meetings
  • Collaborate with development teams to discuss, analyze, and resolve issues.
  • Acting as Direct Responsibility Individual (DRI) for a week in a month and handling all the escalations from LiveSite.
  • Track Issues, investigate failures, participating in review meetings.
  • Designing the spec files and getting approvals from the architects
  • Responsible for administration, maintenance, performance monitoring and availability of SQL server environments.
  • Upgrading the SQL Server environments
  • SQL Server query tuning and optimization for various applications
  • Maintaining the high availability of database on SQL server and working on daily issues.
  • Performing Disaster/Recovery through various data centers
  • Migrated legacy monitoring and alerting to newer and advanced monitoring systems like Geneva
  • Experience in window azure applications
  • Documentation of new components, activities and improvements and Creating new SOP’s for issues and writing down trouble shooting guides for the known issues.
  • Continuously learn and adopt to evolving features and technologies to keep me up to date.

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