PROFESSIONAL PROFILE:

Professional new to the field of Information Technology & Cyber Security with over a 5 years of general experience, a current degree in the field, and transferable skills such as outstanding communication, organizational project management, and problem solving.

TECHNICAL SKILLS:

Oracle SQL Developer, MS SQL Server, MS Visual Studio, Citrix, Java, Python, ServiceNow, Active Directory, Azure AD Connect, Windows 7 and 10, Google Admin Console, Microsoft Office 365, Intrusion Detection, Malware Analysis, SDLC Model, Penetration Testing, SDLC Model, Network Security.

PROFESSIONAL EXPERIENCE:

Confidential

Database Designer/Group Member

Responsibilities:

• Used SQL Developer to create databases at remote locations
• Used WordPress to build websites and mitigate malware based plugins
• Managed Backups, Queries, Stored Procedures, and Disaster Recovery for SQL databases
• Provided in - depth documentation for installing, migrating and configuring WordPress and Drupal based websites.

Confidential

Forensics Tech Member/Group Member

Responsibilities:

• Worked with and studied HTTP, SSL, TCP/IP protocols & Developed front-end via HTML/HTML5/CSS/ JavaScript/ Query
• Co-led group PowerPoint presentation. Exhibited strong interpersonal skills leading a group project, developing and implementing a risk reduction program for a pseudo company offering cyber security liability insurance
• Learned the principles of programming, debugging, testing and documenting activities. Implemented algorithms as an approach to problem solving.

Confidential

Project Manager

Responsibilities:

• Developed an understanding of the integration of confidentiality, integrity, and availability in an organization’s security program through the use of physical and logical security controls. Assessed threats and vulnerabilities to determine levels of risk.
• Studied the SDLC model, phases, and the relationship between SDLC and project management.

Intermediate Representative, Fund/Client Accounting

Confidential

Responsibilities:

• Prepare and / or review of accurate and timely Net Asset Values
• Actively review and / or sign off on standard operating procedures
• Prepare and / or review of corporate actions / distributions at the portfolio level
• Prepare and / or review financial accounts on a timely basis for clients and auditors
• Proficiency in Microsoft Excel, JavaScript, SQL, Cloud technology (O365, AWS, Azure)
• Lead an inbound operation, outbound operation
• Leading and developing a team of 3-7 Area Managers (front-line supervisors) and hourly associates by embodying Amazon's Leadership Principles
• Mentoring,, and developing teammates for career progression, performance improvement, and recognition purposes
• Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor

Personal Investor

Confidential

Responsibilities:

• Assisting all types of investors with meeting their financial goals-the young adult opening a first account, a family saving for a child's college, a married couple investing for their first home, a high net worth client preserving her wealth, or an entrepreneur managing his small-business retirement plan.
• Using virtual technology to connect with clients and help them manage their assets.
• Developing relationships with clients to understand their unique investment needs and position appropriate products or solutions.
• Handles in-bound calls from financial advisors related to general market knowledge, Confidential product information, and competitor products.
• Profiles prospective clients, recommends suitable Confidential investments and passes sales leads to the relevant sales team when appropriate.
• Plays key role in supporting the Internal and External Sales Executives and Sales Management team. Assists Internal and External sales executives by performing sales support related activities including coordination and execution of direct mail/e-mail campaigns, internal and external marketing campaigns, production of customized prospect/client target lists used in sales process, and all tracking of expected results from these campaigns. Allows Internal and External Sales Executive's to maximize their time to proactively contact clients and prospects.
• Oversees responsibility for delegating or responding to advisor e-mail inquiries submitted the Financial Advisor Website, the FAS Sales Internet Message Handler (IMH) database.
• Approves or rejects registration requests from unknown advisors.

Front Desk

Confidential

Responsibilities:

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Intern

Confidential

Responsibilities:

• Scheduled appointments
• Printed paperwork
• Assisted with procedures in a professional environment
• Answered phone calls and took appointments\
• Used MS Office products to refurbish documents
• Provided assistance as Student Intern in a Corporate setting