Career Overiew

• Lead Computer Systems Analyst with diverse industry experience in Maintenance, billing, finance, insurance and government. Professional expertise includes systems applications, web based, internet/intranet distributed architecture applications using Java and J2EE technologies.
• Client-focused Senior Software Engineer with more than 25 years of experience designing innovative applications and achieving high client satisfaction.

Qualifications

• Advanced knowledge, both functionally and technically of the Maximo systems.
• Excellent problem solving
• Demonstrated experience as System Administrator for Maximo MXES and Actuate/BIRT for minimum 5 years.
• Working knowledge of asset management and work management processes and practices.
• Working knowledge of Oracle SQL databases with proficiency in SQL queries, logging methods and database tools used to access the database, such as TOAD, SQL Plus, etc.
• Advanced understanding of the database dependencies as outlined in the entity relationship diagram of Maximo data structures. Proficient with JDBC setup and configuration.
• Working knowledge of installing Maximo applications, patches, upgrades, customizations and performing modifications to the Maximo system, including Maximo messaging files, INI files and Cron process setup.
• Able to understand, communicate and precisely document technical issues. Very advanced writing skills are required as the EAM Sysadm is responsible to assure that system documentation is thorough, complete and up-to-date.

• Able to identify, research, and resolve system / data problems
• Proficient in troubleshooting and resolving software / data problems
• Stays current on developments and advancing technologies by MRO
• Working knowledge of IBM WebSphere version 8.
• Working knowledge of Maximo Enterprise Adaptor MEA MIF
• Requires experience in supervising and building relationships with people at a variety of levels.
• Demonstrated ability to perform all essential functions.
• Excellent written and verbal communication skills
• Demonstrated skills using PC-based spreadsheet Microsoft Excel, Access Microsoft Word, PowerPoint .
• Project and database management skills.
• Programming and design skills
• Excellent problem-solving abilities
• Strong analytical skills
• Hands-on and proactive
• Internet/Intranet development
• Windows AIX environment
• Comfortable with change
• Fostering teamwork
• Website/portal monitoring
• Cross tier components implementation
• Solid understanding of web framework
• Knowledge of web technologies, protocols and tools
• Programming codes
• Computer applications
• Local remoter systems support
• System upgrades
• Patch management
• Enterprise-Wide solutions
• Various computer systems
• Excellent communication skills
• On-call experience
• Solid knowledge of HTML, Java Script, DHTML
• Broad knowledge of QA tools
• Enterprise technologies
• Coding and modularization
• Knowledge of programming languages
• Software testing programming
• Strong problem solving/troubleshooting skills
• Excellent diagnostic skills
• Strong collaborative skills

Technical Skills

• Skills Total Years Last Used
• Enterprise software: IBM MAXIMO and People Soft 7 Current
• Windows, AIX, VMWare, Websphere, Weblogic, HP QTP 7 Current
• Computer Languages: PL/SQL, SQL, Java, JSP 7 Current
• Computer Tool: BIRT, ACTUATE, XML, HTML, AIX SHELL 7 Current
• Computer Languages: COBOL II, CICS, JCL, VISUAL BASIC, JAVA 20 2006

Accomplishments

• Application Design:
• Used object-oriented design/programming to design new stand-alone application for WMATA automatic fuel and oil update through mileage for Maximo system.
• Used 3GL programming to design new stand-alone application for FREC billing system.
• Software Development:
• developed more than 100 COBOLII and Microfocus COBOL programs to support WMATA BUS system, FERC billing, Insurance system, and MCI billing system.
• developed more than 100 in house actuate Reports and Birt Reports .
• Requirements Analysis:
• Completed business requirements analysis including the evaluation of systems specifications for client Web site.
• Developing codes for accounting tasks including cost estimation and revenue generation.
• System Integration
• Aligned office departments and increased inter-department communication and data sharing. From Maintenance shop to warehouse Inventory System to Human resource and Accounting Department PeopleSoft system .
• IT Training
• Successfully trained WMATA IT employees to use new database.
• Quality Control
• Increased company productivity through client product over shipment prevention by implementing bar-coding for system software administration.
• Problem Resolution
• Responsible for support and development of Maximo daily activity.
• Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
• Installation
• Installed appropriate MAXIMO hot fix and patches to dissolve current production problem.
• Project Management
• Managed complex BI/DW deployment programs, and business requirements.
• Prepared design specifications, developed reporting and analytics, tested and managed user adoption.

System Upgrade

Created and drove infrastructure migration strategy to begin transformation from a legacy mainframe to client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.

Technical Training

Actively mentored, trained and supervised new developer to improve HTML, CSS, Javascript, debugging and general professional skills.

Team Leader

Delivered common codebase with hard real-time messaging and on-demand account migration for 24 x 7 distributed AIX platforms, websphere application server.

Analysis and Development

• Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization.
• Set new standards for virtually 100 code coverage, while piloting Oracle Designer.

Client Interface

• Collaborated on client engagement strategy to drive entry into risk-driven project methodology, improving accuracy of project definition, sizing estimates, and yearly resource budget planning.
• Improved client relationships and project predictability through shared business and technical perspectives, agreed project roles, risk assessment, use cases, transparent business-aligned development efforts, and time-boxed delivery.

Programming

Developing codes for maintenance and material management tasks including cost estimation and revenue generation.

Work Experience

Confidential

• Participate in analyzing all EAMS system problems, diagnosing and finding the root cause, and serving as the primary lead for achieving problem resolution.
• Implement Disaster Recovery fail over using active Data Guard and GoldenGate
• Enterprise architecture with B2B skills integrate IBM MAXIMO and PeopleSoft.
• Technical knowledge for Maximo system administration, implementation, database setup, security, maintenance and customization.
• Administration and configuration for Websphere application server cluster architect of multiple Maximo environments, and other supporting applications, configuration.
• Support and manage day-to-day system maintenance activities such as data loads, corrections, troubleshooting issues reported by Help Desk and end-users, consultation with functional team members, developers.
• planning, scheduling, design, analysis, development, and directing of large and complex business/information systems .
• Manage user account information, granting access to Maximo Modules / reports, resetting passwords, etc.
• Maintain the Maximo system configuration documentation.
• Participate in analysis and tune up of the EAM system to achieve optimum system performance.
• Monitor the interface processes between Maximo and external systems. Resolve failed transactions as needed.
• Coordinate Maximo environments at a system files level and manage the migrating changes to all environments including production, test and development.
• Manage and implement Production code releases as well as IBM Maximo Upgrades.
• Manage Maximo electronic auditing process / tables and facilitates the retrieval of record histories.
• Administer BIRT servers, manage report operation and user access. Assist in the development of Maximo reports, KPIs and ad hoc queries.
• Administer the Maximo linked documents and related data Systems
• Participate as a team member in any design / development activities effecting the EAM system and analyzes modifications to external systems to which the EAM system is dependant to assure continued proper interaction
• Serves as a member of the EAM Change Control Board
• Serves as primary liaison between IBM Maximo Support and Technical Support for issue resolution, help and support.
• Serves as the primary contact person for the EAM Help Desk and Technologies Department. The EAM Sysadm will communicate translate user issues and requests to the appropriate AT support area, as well as, attaining and implementing solutions.
• Maximo 7.5, Maximo 6.3, Maximo 5, Websphere 7.0, Weblogic, Birt Report, Acutal Report, Rule Manager, Oracle Sql and AIX.
• Upgrade from Maximo 5 to 6.3 and 7.5.
• Support all AIX Adm, App, Mea, and Report Server, use AIX Shell Command and Script to maintain MAXIMO Server and build ear file and monitor the server performance.
• Use Websphere to monitor the performance of Web Maximo Application.
• Use Weblogic to monitor the performance of Web Maximo Application.
• Use Maximo Control Center maintains maximo database structure, security and application reference data.
• Use VM ware to develop JSP and Rule and ErdPro changes.
• Use Oracle Enterprise Manager to install and maintain Maximo database.
• Use Oracle SQL, PL/SQL to develop and maintain Maximo data, function, and procedure.
• Use iServer to maintain report migration and maintain iServer folder structure and schedule actuate report job.
• Keep up the entire doc for System Architect diagram, AIX environment, script, report, Rule Manager, JSP and change control Management by using Vault .
• Testing by using HP QTP and control center.

Team Lead

Confidential

• Lead person for new GOTRS - General Order Track Right System detail design and production support.
• Production Support WMATA MMMS-Material and Maintenance Management System for 3000 users ,JSP, Trm Rule and Actuate Report Development.
• Use ErdPro to develop Actuate Report, lookup, request page, information object, and spread Sheet.
• Support Counsel, Audit and Engineer for legal, projection reports in Mars and GOTRS area.
• Support the Metro Maintenance System MARS development using COBOL, CICS, and DATACOM/DB.
• Support the General Order Track Right System GOTRS development using IDEAL, and DATACOM/Database.
• Crime index using WEB HTML design.
• Metro ESC/ELE using oracle database Intranet web design.
• Lead person for year 2000 projects for MARS and GOTRS system.

Information System Analyst

Confidential

Analysis and Design the new group billing system using IDEAL, COBOLII, CICS, and DATACOM/DB.

Software Engineer

Confidential

• Responsible for Federal Energy Regulatory Commission FERC Hydra Power Annual charges System HACS using IDEAL, COBOL II, CICS, AFP and DATACOM/DB.
• Supported Federal Energy Regulatory Commission for the Certificate project using Micro-focus COBOL.

Senior System analyst

Confidential

• Provided to Support for all Reference File Mechanisms, Call Staging and Distribution System, Error suspense System and act as lead Call Processing Person for all projects and problems in those system.
• Responsible for Production Support and Maintenance including Data Recovery, Data Fixing, Production Problem Investigation, Analysis of Business need, Coordination of Resolution Activities, Users supporting and Regular Status Reports publication on issues of Call Processing System.
• Responsible for Quarterly Release Development of Call Processing System including System Analysis, Design Documentation, coding, Testing, Installation, Maintenance Activities, Program Specifications Writing and JCL Preparation on System.

Programmer Analyst

Confidential

• Supported the System Maintenance Reporting System SMRS development using CICS, COBOL II and DATACOM/DB.
• Maintained Metro On-going Rail Schedule System EDADS Centralization Network .
• Installed and maintained GENESYS and CCF product.

Computer Instructor

Confidential

• Lectured and taught the theory of three major computer languages, BASIC, COBOL, RPGII Instructed the operation of major software packages, MS/DOS, DBASE III, LOTUS 1-2-3, Work Processing, Accounting Package, and planed course outlines, phase outlines, and daily lesson plans.
• Supervised Computer Lab Hardware IBM System /34, PC .

Programmer Analyst

Confidential

• Designed and developed an inventory/production control system, a payroll system, and a sales analysis system.
• Designed a Registration database system and a SCR requirement specification document.